Ryder & Dutton Estate Agents - Rawtenstall レビュー 

278
TrustScore 5段階評価の5

4.8

68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

I honestly couldn't have asked for a better experience with Ryder & Dutton. As a first-time buyer I had so many questions, but everyone was really friendly and helpful throughout. A huge thank you t... もっと見る

5つ星のうち5の評価

Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Mega... もっと見る

5つ星のうち5の評価

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... もっと見る

5つ星のうち5の評価

We wanted to express our sincere gratitude to Matt, our sales negotiator for all his hard work and support during our home buying journey. We couldn’t be more pleased with the service Ryder& Dutton... もっと見る


企業情報

  1. 不動産業
  2. 不動産管理会社
  3. 不動産鑑定士
  4. 不動産賃貸エージェンシー

Ryder & Dutton Estate Agents - Rawtenstall について

当該企業による記述

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

連絡先

  • 68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, 英国

  • 01706 227999

4.8

優良

TrustScore 5段階評価の5

278件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(278)

過去12か月のレビュー数: 1,386

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I honestly couldn't have asked for a…

I honestly couldn't have asked for a better experience with Ryder & Dutton. As a first-time buyer I had so many questions, but everyone was really friendly and helpful throughout.
A huge thank you to Ada, who was super helpful throughout. She always kept me updated, answered my questions quickly and made the whole process feel so much less stressful. Nothing ever seemed like too much trouble, and I really appreciated how supportive and reassuring she was.
Thank you so much for all your help – I'm so grateful! I would definitely recommend Ryder & Dutton, especially Ada, to anyone looking to buy a home.

2026年7月3日
自発的なレビュー
5つ星のうち5の評価

Grace Bleasedale from the Blackburn/…

Grace Bleasedale from the Blackburn/ Preston office quickly introduced herself as having an oversight/ support role for my purchase. Over several weeks she was responsive to my queries and also sent regular updates in how things were progressing. This was all much appreciated.

2026年5月15日
自発的なレビュー
5つ星のうち5の評価

Geraldine Marsden was very responsive…

Geraldine Marsden was very responsive and helpful in her role as move manager. She was very communcative and made the process very smooth and pleasant.

The team I dealt with at Ryder and Dutton were all very friendly and helpful.

2026年5月27日
自発的なレビュー
5つ星のうち1の評価

I am extremely disappointed with the…

I am extremely disappointed with the service I received from Ryder and Dutton

A property viewing was arranged and confirmed via text message a day prior yet no representative attended at the agreed time. No advance notice was provided nor was any attempt to provide a cancellation or delay in the appointment and when I called them it took me more than 5 minutes to get through to someone. This demonstrated a clear lack of professionalism and consideration for my time.

Communication throughout the process has been consistently poor. Responses have been delayed, and there has been a noticeable lack of proactive engagement, making what should have been a straightforward process unnecessarily frustrating.

Of particular concern was the disclosure of another prospective purchaser’s financial offer. Sharing details of another party’s position is, in my view, highly inappropriate and raises serious concerns regarding confidentiality, professional standards, and the handling of sensitive information.

I would expect a reputable estate agency to demonstrate reliability, professionalism, and discretion. Unfortunately, my experience fell well short of these expectations, and I cannot recommend their services based on the treatment I received.

2026年5月30日
自発的なレビュー
Ryder & Dutton Estate Agents - Rawtenstall ロゴ

Ryder & Dutton Estate Agents - Rawtenstall からの回答

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with us did not meet the standards we strive to provide. We understand how frustrating poor communication, delays in updates, and issues surrounding appointments can be, and we appreciate the concerns you have raised. We take all feedback seriously and have investigated the matters you highlighted.

Following our review, we have spoken with you directly to discuss your experience, apologise for the issues encountered, and agree on how we can better support you moving forward. We are pleased that we were able to have an open and constructive conversation and identify a dedicated point of contact to assist with your ongoing property search. Whilst we regret that your experience fell short of expectations on this occasion, we appreciate the opportunity to address your concerns and hope to restore your confidence in our service.
Kind regards,
Shannon Laycock - Branch Co-ordinator
Ryder & Dutton - Rawtenstall office

5つ星のうち1の評価

Unethical practice and silent treatment…

Unethical practice and silent treatment after allowing me to be gazumped. Lost money on surveys and searches. Id never use or buy a property advertised with R&D. Zero stars from me.

2026年2月27日
自発的なレビュー
Ryder & Dutton Estate Agents - Rawtenstall ロゴ

Ryder & Dutton Estate Agents - Rawtenstall からの回答

Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. As we are unable to identify you from this review, we cannot comment on the specific circumstances. We take all concerns seriously and would welcome the opportunity to discuss the matter with you directly and review what happened. Please contact our office at your earliest convenience so that we can investigate your concerns and respond appropriately.
Kind regards,
Graham Shuttleworth - Branch Manager
Ryder & Dutton, Rawtenstall office.

5つ星のうち5の評価

Highly recommended!

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed attention but Sarah has organised everything quickly. The Landlord has also been very cooperative. All in all my dealing with Ryder and Dutton has been remarkable!

2026年5月13日
自発的なレビュー
Ryder & Dutton Estate Agents - Rawtenstall ロゴ

Ryder & Dutton Estate Agents - Rawtenstall からの回答

We're happy to hear that your experience has been remarkable! It's great to know that our agent has been so helpful and efficient, and that the landlord has been cooperative. Thank you for your positive feedback.

5つ星のうち5の評価

Great job by the sales and valuation team at Ryder Dutton

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They supplied feedback from potential buyers - which was very helpful. Thanks very much to Jaimie and Nick.

2026年5月8日
自発的なレビュー
5つ星のうち4の評価

Recently viewed an R&D property

Recently viewed an R&D property - Amy was lovely and professional. By far, she was the friendliest member of staff we have encountered. She made a conscious effort to get to know myself and my husband, what we were looking for in a property and made general conversation about family life. Would highly recommend asking for Amy when viewing a property or would like more information on any R&D properties. Thanks again Amy!

2026年5月2日
自発的なレビュー
5つ星のうち5の評価

Our first choice every time!

We have worked with Ryder & Dutton in Rawtenstall on several occasions, both as a buyer and as a vendor. We couldn't be happier with the service we've had on every occasion. The entire team are so great to work with. Their communication is excellent, super professional and always one step ahead. We were apprehensive about our most recent property sale, as we navigated it from the other side of the world. Ryder & Dutton accommodated this perfectly and made sure we could coordinate everything online. We highly recommend them and extend our thanks to Megan, Jaimie, Shannon, Graham and the rest of the team for all their hard work and professionalism. If we ever move back to the UK, we know who to call.

2026年4月27日
自発的なレビュー
5つ星のうち5の評価

Matt Walsh

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Thank you all so much, we love our new home, it’s beautiful. Lovely touch to receive a welcome pack too with snacks, tea and coffee when we collected the keys! Amazing service!

2026年3月26日
自発的なレビュー
5つ星のうち5の評価

Buying my first property with my…

Buying my first property with my partner Tyler has been quite a confusing process and the staff at Ryder and Dutton have been amazing. Grace has been amazing, she has coped with my many emails (sorry) and been very helpful and informative throughout the process! I’d also like to thank the staff at the Rawtenstall branch mainly Jaime, for being friendly and supportive with my every query, which as a first time buyer there was many. Grace and Jaime are very professional and approachable. Thank you for helping secure me and Tyler’s first home!

2026年4月21日
自発的なレビュー
5つ星のうち5の評価

Very happy customer.

very professional service.
Grace Bleasdale well what can I say. She’s a superstar. Took all the stress and pressure out of selling my property.
I would highly recommend Ryder and Dutton

2026年4月17日
自発的なレビュー
5つ星のうち5の評価

Great experience from start to finish

Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Megan, who always responded quickly to any questions we had. Thanks!

2026年3月27日

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