Safeguard Europe レビュヌ 

786
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I used Roxill wood paint in Burnt Umber on my fence that hadn't been treated for 2 years. My fence was in good condition and very dry the first coat literally was soaking in before my eyes. I gave... もっず芋る

5぀星のうち5の評䟡

Delivery was great. Products arrived quickly and on time. Small cracks in the render had been letting in water. After applying stormdry max the problem has been solved. Brilliant product and service.... もっず芋る

5぀星のうち5の評䟡

Great service, Delivery & Product. I used both Roxil wood protection liquid.(Applied by Sprayer) and the wood protection cream.( Applied by brush). Both were easy to use and have sealed my outbuildin... もっず芋る

5぀星のうち4の評䟡

The actual product itself is great. It does work to some extent and it does kill spiders on contact although not instantly. But I have definitely seen a reduction. Fast dispatch by the company, but po... もっず芋る

䌁業情報

  1. 補造業者

Safeguard Europe に぀いお

圓該䌁業による蚘述

Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.

Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.

Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.

Our products are used by:

  • Contractors
  • Housing Associations
  • Home Renovators
  • Building Construction and Maintenance Companies
  • Damp-proofing specialists
  • The UK home of trusted brands like:

  • Stormdry
  • Dryzone
  • Dryrod
  • Drybase
  • Roxil
  • SoluGuard
  • Oldroyd
  • NOPE!
  • We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.

    Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:

  • The British Board of Agrément
  • Energy Saving Trust
  • The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.

    Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.


    連絡先

    4.7

    優良

    TrustScore 5段階評䟡の4.5

    786件のレビュヌ

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    ネガティブなレビュヌの 100に回答しおいたす

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    この䌁業のTrustpilot 利甚方法

    レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

    4.7

    すべおのレビュヌ

    (786)

    過去12か月のレビュヌ数: 229ä»¶

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    5぀星のうち5の評䟡

    On time

    On time , And a great product ,

    2026幎6月21日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Great product easy to use and quick


    Great product easy to use and quick delivery

    2026幎6月12日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Product Ordering

    The product was easy to order online, and delivered within the stated timeframe.
    Thanks

    2026幎6月17日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち4の評䟡

    Ordering and delivery went well. Can't say if product works

    Ordered some woodworm treatment. Arrived quickly and safely. Obviously can't comment on whether the product works at this stage.

    2026幎5月18日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Excellent delivery time

    Excellent delivery time. Thank you

    2026幎6月17日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Very good customer service issue with a


    Very good customer service issue with a fan, no quibble courier delivered next day lady who help on the phone so polite and clear in what would happen, I judge a company on what they do when something goes wrong and these was brilliant 👏

    2026幎6月16日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience and our team was able to rectify this issue.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Prompt delivery

    Prompt delivery. No fuss

    2026幎6月15日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Item arrived on time

    Item arrived on time, as described

    2026幎6月8日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Good delivery

    . Everything was fine

    2026幎6月7日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち4の評䟡

    You only get 5 stars when it is


    You only get 5 stars when it is delivered on a silver platter.

    2026幎6月13日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Prompt response

    First order damaged during delivery. They very promptly acknowledged my message and immediately sent out replacement.

    2026幎6月12日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience and our team was able to rectify this issue.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Superb service from the office team

    Superb service from the office team, after DHL caused a problem with delivery. Ordering system is easy and quick. I will definitely use Safeguard again, and I would recommend them.

    2026幎6月9日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    A***

    Delivered quickly, A* service

    2026幎6月10日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Delivery was very good within 2 days


    Delivery was very good within 2 days only just used the product so will have to wait until weather changes.

    2026幎6月9日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Andy Builder

    Very professional company
    Great products, price, & fast delivery

    2026幎5月27日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    Good price and very quick

    Good price and very quick

    2026幎6月2日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち1の評䟡

    Very Poor on All Counts

    Basically . . . Next Day Delivery - Make Up Your Own Mind . . Summary – As general Builders We Usually Buy the Dryzone Damp Course Cream Via Local Merchants but They Have Stopped Stocking it Due to the Expiry Date – This Our First Order Direct With Dryzone {Safeguard} on 3/6/26 . . . Our Order Has Been 'Delayed' on the Tracking with DHL since 7.06am Last Thursday 4/6/26 . . As of Yesterday 8/6/26 DHL Email Says 'At Sortation Facility' they Will Deliver Thurdsay 4 June – Yes Thats Last Thursday – 5 Days Ago . . We Contacted Safeguard 3 Days Ago and They Confirmed it Would be Delivered Yesterday 8/6/26 . . . Yep Still No Parcel . . Tracking Still Says 'At facility', Therefore As This is Written We Are Still Without Our Order - Our Customer is Waiting and Weve Had to Postpone the Job / Losing Money . . . So Moral of the Story = Dryzone Products are Actually Ok, But Their Customer Service Does Not Work and Their Chosen Courier is Beyond Useless - Dragging Them Down and Damaging Their Business . . . Frankly Any Excuses Containing the Following 'Unfortunately They Are a Third Party Courier and We Have No Control' or Similar Carries No Weight Whatsoever as Our Answer Would be Unfeasibly Simple – They Actively Choose to Use Arguable the Worlds 2nd Worst Courier - Pay the Extra 37 Pence and Get DPD to Do it – Overall We Cannot Recommend Dryzone or Safeguard as Entering the 7th Day From Order We are Still Without the Products and Tracking Still the Same After Being Reassured We Would Have Them Yesterday . . . Overall Very Poor on All Counts . . .

    Hi Jack . . . Thanks for the Reply and Your Words . . . However In Sincerity I Shall Lay Bear the Further Facts From Today (9/6/26) – Mainly So that You Can View the Situation in Absolute Black and White . . . Summary - After My Further Emails to info@safeguard Early This Morning - Delivery Today 9/6/26 was Confirmed but Unfortunately No One Could be Available to Accept the Package as We Were On-Site Working and Frankly Too Many Days had Elapsed with No Delivery . . . So We Stipulated the Parcel Had to be Deposited into The 'Secure Lockable Parcel Storage Box' at the Delivery Address – The Photos We Relayed Earlier to Your Operative Tagged 'Tiegan' Show the Successful Delivery Made by DHL at 14:38pm Today . . . To Confirm the Box was Thrown on the Properties Side Pathway - Condition = Wet, Smashed, Pretty Much Fully Open and Most Importantly 60% of the Order Completely Missing . . . So at Approximately 4:07pm When We found It We Relayed This Information, With the Photos to 'Teigan' [Fair Play – Appears Switched-On and Responsive] Who Has Confirmed the Missing Items Would be Shipped Out Tomorrow for Delivery on Thursday 11th June . . . So In a Nutshell – If We are Very Lucky – After Numerous Days, Large Quantities of Effort and Time on Our Part to Chase, Impart and Relay Information in an Attempt to Merely Receive our 'Next Day Delivery' Purchase - We May Get What We Originally Ordered by Sometime This Coming Thursday . . . Finally for Clarity the Order Number is 3ee0124 . . . Regards Rob

    2026幎6月9日
    自発的なレビュヌ
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Afternoon

    Please accept our most sincere and unreserved apologies for the severe delay in receiving your order, and for the incorrect reassurance you were given by our team regarding a Monday delivery.

    As contractors, we know that your time is quite literally money, and that your professional reputation relies heavily on the materials arriving when promised. We have let you down on both counts, and we are incredibly sorry for the disruption and financial impact this has caused to your project and your customer relationship.

    The choice of logistics partner is ours, and when they fail to deliver, it is our responsibility. You trusted Safeguard to get our product to your job site on time, and we did not fulfil that trust.

    We want to get your team back on site as quickly as possible. We would like to offer the following immediate action today (Tuesday, 9th June):

    If you can get in touch with us directly and provide your order number. We will be able to provide the following action to resolve this issue.

    We can authorise a brand-new order of your original purchase to be packed immediately. We will ensure this is dispatched today via a different courier for a next working day delivery.

    If the original DHL parcel does eventually arrive, please feel free to keep it with our compliments for a future job, or let us know and we will arrange a hassle-free collection at our expense.

    Please contact us directly at 01403 210204 or via email at info@safeguardeurope.com, so we can arrange this and get this replacement dispatched for you as soon as possible.

    Thank you for your candid feedback. It is a sharp reminder of where we must improve, and I hope we can have the opportunity to restore your confidence in Safeguard.

    Kind regards,

    Jack

    Safeguard Europe Ltd.

    5぀星のうち5の評䟡

    Very quick delivery and good quality


    Very quick delivery and good quality product

    2026幎6月1日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち5の評䟡

    The product I wanted delivered very


    The product I wanted delivered very quickly

    2026幎5月31日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

    5぀星のうち4の評䟡

    Quick dispatch & delivery item as


    Quick dispatch & delivery item as described. Highly satisfied & highly recommend, if like me have high humidity property & need to keep an eye on it.

    2026幎5月24日
    Safeguard Europe ロゎ

    Safeguard Europe からの回答

    Good Afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Jack
    Safeguard Europe Ltd

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