Safe Journey Car Seats レビュヌ 

357
•
TrustScore 5段階評䟡の4

3.9

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I have had 2 brilliant customer service experiences with Sarah at safe journey car seats. We now have 2 of the avionaut star dusts. Always brilliant quick responses, speedy replies and next day delive... もっず芋る

5぀星のうち1の評䟡

I tried to order a car seat. Website said next working day on most orders. Emailed after 3 days to ask an E.T.A, no response Emailed again after 5 days no response Phoned... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great communication and speedy delivery. Used 3 times now. Once face to face in Stourbridge and twice for delivery. Also very helpful when needing advice.

5぀星のうち5の評䟡

Excellent communication from start to finish with this business. I bought my chosen car seat which was delivered very quickly. A great price too, and cheaper than other retailers. The car seat ca... もっず芋る

䌁業情報

  1. ベビヌ甚品店

圓該䌁業による蚘述

Extended rear facing specialists based in the Midlands. Supplying only the safest seats from Birth to 12 years.


連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

357件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 63に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(357)

過去12か月のレビュヌ数: 36ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Ordered 4 weeks ago was informed item


Ordered 4 weeks ago was informed item was in stock,still waiting only received delivery details when payment was paused.

2023幎12月10日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Hello Margaret. Thank you for your review.
Your tethers were marked as delivered on 4th,
Your original set of tethers were lost in the post as this was communicated with you. Once we learnt that they hadn't made their way to you we sent our another set.
Pleas ego let us know if you haven't received them as we can look into this, there may be a problem, seems a this will be the second set we have posted.

I look forward to hearing from you.
Sarah

5぀星のうち5の評䟡

I couldn’t be any happier with our new


I couldn’t be any happier with our new car seat for our little boy. Knowing he is the safest he can be and comfortable, puts my mind at so much peace.
From the moment I contacted safe journey car seats they couldn’t be any more helpful. They explained everything and talked us through the seat, fitting and they gave us so much knowledge.
Great service, great price and seat.
Thank you so much and I couldn’t recommend them enough.

2023幎11月25日
自発的なレビュヌ
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Thank you so much Lucy 😊

5぀星のうち5の評䟡

Amazing customer service 👏🏻

So helpful, couldn't do enough. I ordered a seat in the BF sale thinking it would come next day delivery. After a few days I messaged asking where it was and they said as they were on sale they didn't actually have the seats from the brand yet. I was offered an alternative colour which was in stock and it was delivered quickly after. Great customer service, thank you 😊

2023幎11月12日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Thank you Amy 😊

5぀星のうち5の評䟡

Fantastic customer service

Fantastic customer service. They go above and beyond to ensure customer satisfaction. Would highly recommend.

2023幎10月11日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Thank you Kerry 😊

5぀星のうち5の評䟡

Fantastic customer service

Fantastic customer service. I'm a repeat customer and would recommend Safe Journey Car Seats. They stock fantastic products and their knowledge is spot on. Thank you

2023幎10月13日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Thank you Michelle 😊

5぀星のうち3の評䟡

Seat cover damaged

Seat took a little longer than I'd hoped to arrive, but I'm not on the mainland, so that's probably why. Once the order was dispatched, communication regarding delivery was good. However, the cover of the seat was damaged, has a cut/slice in it. I got in touch via email (which didn't work) then via Web chat. I was told they'd send a replacement cover but have heard nothing since that. Not ideal considering how expensive these seats are!

2023幎10月25日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Hello Tanya. We find this review rather unfair. You ordered a seat on 6th Oct which clearly stated due mid Oct. Your seat was dispatched on 22nd, granted a little longer than expected by 1 week or so, but emails were send regarding this extra slight delay. You didn’t chase up at any point during this time. So we suspect those emails were received?

The cover being damaged is of course, out of our control. We did, what we always do and flagged this for a replacement with our supplier. You contacted us on 28th Oct to make us aware of a cut in the cover and that’s been less than a week. Covers aren’t dispatched immediately. They come from the supplier, and this communication can take a little time.

Your seat is perfectly safe to use in the meantime, as we’ve discussed.

Things are of course sometimes out of our control. But we do what we can in the time we can.

Sorry we did not meet your expectations this time.

Sarah

5぀星のうち5の評䟡

Expert advice and professional service

Expert advice and professional service. Really pleased with the car seat that was recommended. Have recommended company to friends looking to change their seats. Thank you for the excellent service

2023幎9月29日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Thank you Emma 😊

5぀星のうち1の評䟡

Not worth it!

Bought a car seat from this company because it seemed to be cheaper than elsewhere, however had not received after some time and had to chase up the order status only to be told it would be another month. Many attempts to sell me other car seats when I asked to cancel and despite me making it clear I'd like a refund, they still didn't follow through with this saying they weren't sure if I was thinking about another seat they'd offered me.

2023幎9月10日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Hello Abby. Thank you’re very for your review. Most of our seats are available for next day delivery.
Delays with these seat were communicated throughout. All of our customers awaiting the seats in question coming in were informed several times about the change of dates. Sorry, but as we had mentioned this is out of our control, we cannot control stock deliveries from suppliers unfortunately.
We offered you a great deal on another seat of the same model to save you cancelling/waiting and to compensate for the delayed communications you hadn’t seemed to of received, we think this is an excellent way to show how much we care about our customers. We were simply awaiting your response to see how you wished to proceed. But once you had replied sometime after our communications we issued you the refund immediately. Sorry we did not meet your expectations on this occasion.

As you can see from all of our other reviews, we do pride ourselves in communicating and providing an excellent experience for all of our customers.

Kind regards
Sarah

5぀星のうち5の評䟡

Brilliant

Brilliant. Took a while to come but i didnt pay for express delivery or anything. well worth the wait and money spent. Information on the site was great, great range of car seats and My son is now safely rear facing at 3.5 years old and will be for at least another couple of years.

2023幎9月7日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Thank you 😊

5぀星のうち5の評䟡

5* review

I contacted Safe Journey Car Seats for advice on a rear facing seat for my daughter - 14months old. They were quick to respond and gave us recommendations on suitable seats. Once my Axkid Move arrived - I fitted it myself and sent photographs for a fit check. Within the hour - they had replied! A fantastic service and a great priced seat! Would highly recommend! 5*

2023幎9月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Exceptional Service

We ordered two BeSafe Twists. I discovered Sarah through facebook after being on a separate group where the company wanted us to purchase a carseat that didnt tick all of our boxes. Sarah was efficient in coming back and gave us a much cheaper and better standard of ADAC tested seat. I was amazed that she woould come to us and show us the correct way to fit and to ensure our daughter was comfortable too. Outstanding service and so much better than going to a shop! Thank you Sarah!

2023幎9月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Great communication, friendly and professional.

We experienced great communication throughout and ended up with the exact product we wanted. Sarah was friendly and professional when we visited to have the Pixel Pro fitted and took the time to show us how everything worked and talk to us about baby even though it was a boiling hot day! We've also been asked to make sure we get in touch when our daughter arrives for a fit check which reassures me aftercare will be fantastic too. Really pleased!

2023幎9月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Best car specialist about! You won't be sorry! I love my car seat.

Lovely first meeting. Very polite. Professional. Easy to get great advice. I highly recommend. Fitted in to car showed us how to do it. Best part was seeing her older child in the seat so I can imagine what my son will look like in it later on at that age. If you need advice on car seats speak to Sarah. She will show you what's best for your child's height and weight. I was set on avionaut sky 2.0 and I got that one love it. My son loves it sleeps so well in it on journeys even when awake he's happy.

2023幎8月26日
5぀星のうち1の評䟡

Still waiting to receive seat

I have still mot received my carseat I did contact to ask where it was and said stock be in middle of Sept. Still waiting 22nd Sept and not had any word when to expect delivery.

2023幎8月24日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Hello there. I cannot see any information in order for us to verify. Could you let us know your order number so we can look into this for you.
Please do send us a message so we can discuss

Sarah

5぀星のうち2の評䟡

Delaaaaaaaays

Ordered an Axkid car seat
chased it up after a few weeks to be told it would be with me mid Sept. Got to mid Sept, chased again, now it’s mid Oct! Reply was ‘did you not get the email?’ No! Didn’t get sent one. At least they are quick to respond when you get in touch, but a nearly two month wait is pushing it!

2023幎8月23日
Safe Journey Car Seats ロゎ

Safe Journey Car Seats からの回答

Hello there. Sorry, these delays our out of our hands. We did indeed send emails to customers who are awaiting the seats.
Delays are unfortunately unexpected but do happen from time to time.

Sarah

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報