I ordered an oil cream on the 3/7/2025 but never received an email confirming my order. I received dpd email later that day, informing me of my order to be delivered the next day between 10:40-11:40am... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Product werd erg laat geleverd en is totaal niet wat op de website staat vermeldt. Enorm goedkope flutkwaliteit, we zijn echt opgelicht!! 80 euro weggegooid geld. Mail gestuurd maar bedrijf reageert n... もっと見る
Ordered two Springbok rugby jerseys on the 20 September 2023 and they have never arrived. One or two email/chat replies with empty promises of delivery. Still nothing delivered more than a month later... もっと見る
Keep getting requests to give a rating, but can't rate products I haven't received. Also asked for an update on the order (through the website and email) and have not received a response.
企業が回答しました
企業情報
当該企業による記述
Clonehat Media Company
連絡先
Gustav Mahlerplein 2, 1082MA, Amsterdam, オランダ
- info@clonehat.com
- saffashop.nl
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I ordered an oil cream on the 3/7/2025…
I ordered an oil cream on the 3/7/2025 but never received an email confirming my order. I received dpd email later that day, informing me of my order to be delivered the next day between 10:40-11:40am. I received another notification email from the supposed dpd delivery company telling me my order has been delivered to my front porch with a picture of a different door somewhere which is not my front door. All i can say is that, this is a BIG scam company and please please avoid them like a plague.
Order never delivered
Our order was never delivered and we did not receive a refund. We sent multiple messages via e-mail and the website, without any response.
Koop hier niets online!
ik heb in oktober 23 een kledingstuk besteld. Deze is nooit geleverd (eind december 23). Er wordt niet gereageerd op emails. Er is geen teruggave van geld. Koop hier vooral niet. ik vermoed dat deze winkel een scam is.
Oplichting!
Product werd erg laat geleverd en is totaal niet wat op de website staat vermeldt. Enorm goedkope flutkwaliteit, we zijn echt opgelicht!! 80 euro weggegooid geld. Mail gestuurd maar bedrijf reageert niet. Ik wil mijn geld terug! Niet kopen bij dit bedrijf!! We overwegen juridische stappen. Zoveel slechte reviews nu gezien. Ongelofelijk, dit moet stoppen!! Schaam jullie.
Terrible service, No response, SCAM!
Terrible service. No response to my request for a refund after receiving a garment that was very bad quality. They have ignored all emails and it has been weeks now.
Terrible!
No e-mail that order was received, no info about delivery day. Terrible quality and South Africa spelt totally wtong! Absolute junk and bad service!
Ik heb onlangs iets besteld
Ik heb onlangs iets besteld, maar het paste niet en het was het verkeerde artikel. Ik krijg geen contact met ze na herhaaldelijk contact te hebben gezocht via de mail en de site. Wat mij betreft een dikke onvoldoende
No response... is this a scam?
My wife placed an order with the South African shop in the Netherlands on the 18th of October 2023 and we are very disappointed with the order.
Firstly it was incredibly delayed and secondly the quality is not what we expected. The size is way too big for us and nothing like what was advertised online.
As a result, we would like to return the clothes that were ordered and get a refund but we have not received any responses or feedback to the multiple emails that we have sent.
The lack of response is very concerning and making me feel as if we have been scammed. I hope this post at least gets us a response.
Products still have not arrived
Products still have not arrived, what has arrived is bad quality and very different to photos and there is no response from this company.
Do not order from this company
This was the absolute worst ordering we have ever done in Europe. We had no correspondence with regards to when the order would arrive. No tracking number and waited 3 weeks for the order to arrive. Noting this is after the rugby World Cup. The tracksuit tops have arrived and they are terrible quality. The stitching is cheap and not a very good cotton. The arms and length of each of the tops are so obscured. We could send it back but I highly doubt we would get our money back as they would probably go missing in the mail. Such a waste at €130.
Goods Eventually Received...
Thanks to the Trust Pilot facility.
After posting the lack of service from SaffaShop.nl, on Trust Pilot, I eventually received my parcel.
The problem remains though: No calls from them to update. No address to follow up at. No telephone number to contact them. Lack of responses to emails.
All you get is a confirmation that the order has been received and that is it, in my case order number 6013
Suggest Safffshop.nl get their communication systems working better to prevent negative reviews.

Clonehat Media からの回答
No updates, no response... not legit company?
Bought a Springbok jersey on 15 October. It is 3 November and the product has not even shipped yet. I have contacted them 2 times now, without any response. Quite sad to say that I don't think I'll support them again. Still waiting to see if I'll ever get my purchase.
I have emailed and asked numerous times…
I have emailed and asked numerous times when the delivery of my t shirt would take place. No one has gotten back to me nor have I received my t shirt. Poor communication. Don’t recommend this shop at all.
DO NOT BUY FROM THE SAFFAS WEBSITE!!!
Never ever buy from this website people, there is absolutely NO SERVICE delivery from this so called Saffas shop, it has been two weeks and still no shipment has been delivered after they sent me an email stating it is with the Postal Services and will be delivered in 3-4 days......... It has been 6 days and counting........ If I can convince just one person not to buy from the Saffas Shop then atleast I have saved one person's money,
KEEP YOUR MONEY people and do not order any items from here, they ignore you flat out after your payment has been made!

Clonehat Media からの回答
Don't waste your time here…
Only reason im giving one star is there is no 0. Being ignored and no feedback over purchase made. They blocked me on messenger. Great South African way of doing business guys.
Bestelling geplaatste en 2 weken later…
Bestelling geplaatste en 2 weken later nog niet ontvangen en kreeg nu geen contact met Saffashop.nl
Uiteindelijk ontvangen maar niet wat we hebben besteld en niet goed kwaliteit.
Kreeg nog steeds geen reactie op de emails. Dus als je het echt weten wat jullie kunnen doen is reageren op berichten.

Clonehat Media からの回答
Nooit mijn bestelling ontvangen
Nooit mijn bestelling ontvangen. Meerdere mails gestuurd, een keer antwoord ontvangen dat het pakket verstuurd was. Verdere mails onbeantwoord…
Money wasted
You wait 2 months plus for a fake china shirt you probably never will receive, nor a refund. I wouldn't suggest any purchases here at all. There is no feedback and no service. It's a disgrace.
At the least, one would expect communication and a refund.
Do not support this company
I have paced a order for a rugby jersey more than 3 weeks ago, and still have not received it. This is a terrible company. After I questioned them on their Facebook page, I am blocked. I will not tolerate this unethical behavior.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







