Salty Mermaid Beauty Lounge レビュー 

111
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I felt comfortable right as soon as I walked in the door! Everything was explained step by step. The room is cozy and I absolutely loved the ceiling decor. Service was fast and way less painful than... もっと見る

5つ星のうち5の評価

This was my first time getting my eye lashes and eyebrows done. She made me so comfortable and explained everything she was doing and even answered questions about different services. I will be going... もっと見る

5つ星のうち5の評価

Roni always does an amazing job for all my waxing sessions! This last session, she took the time to get all the little pesky hairs and did some additional strips when I thought we missed something.... もっと見る

5つ星のうち5の評価

Roni is professional, friendly, and is extremely knowledgable. I love that she is always doing research and looking for more ways to bring the latest, most effective technology to our little island. I... もっと見る

企業情報

  1. フェイシャル スパ

当該企業による記述

Facials, professional skincare, waxing, acne, Brazilian wax, bikini wax, electrolysis, Botox clinic, microblading clinic, permanent makeup clinic, CIT, collagen induction therapy, microneedling, Ketchikan, Alaska, makeup artist, Circadia, skin script, anteAGE, Hydropeptide, makeover, bridal makeup, wedding makeup, eyebrow wax, lash extensions, leg wax, permanent hair removal, electrologist, beauty services, gift cards, face wax, facial massage, anti aging, rosacea, capillary treatment, skin tag removal, clinical, facial, body waxing, facial waxing


連絡先

4.8

優良

TrustScore 5段階評価の5

111件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(111)

過去12か月のレビュー数: 0

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Happy customer!

Toni was able to fit me in last minute, which I really appreciated! Love my eyelashes! Very excited about the curl and tint. Roni was professional, super sweet, and did a great job. Will definitely be going back!

2023年7月3日
5つ星のうち5の評価

Great facial and consult

Roni is professional, knowledgeable, and personable. She makes you feel comfortable and like you're a part of the process of finding what works best for your skin.
And of course your skin feels wonderful afterward.

2023年6月17日
5つ星のうち5の評価

Exciting new treatments at the Salty Mermaid

Roni is professional, friendly, and is extremely knowledgable. I love that she is always doing research and looking for more ways to bring the latest, most effective technology to our little island. I always have a great time whenever I stop in for a treatment. There have been some exciting changes as Roni has added to her team of specialists. From eye lash lifts, facials, teeth whitening, etc, I highly recommend checking out the Salty Mermaid Beauty Lounge for any of your beauty needs.

2023年6月3日
5つ星のうち5の評価

Brow makeover by Kelsey

Kelsey is AMAZING! She’s done 2 brow makeovers on me, and some facial waxing, and I’m obsessed. My brows have so much grow out, and the lamination and tint lasted so long! She makes her clients feel right at home and is so fun to chat with too!

2023年5月30日
5つ星のうち1の評価

Honest Feedback

I love Roni, and the atmosphere, but I almost feel like I’m not wanted, or maybe preferred? Maybe it’s because I’m not super girly and do these things all the time? Every appointment has been very late, one time I actually was waiting 5 minutes before my appointment with the person scheduled before me- so an entire appointment behind, and I’ve spent over 1.5 hours between 4 separate appointments just waiting in my car.

I really really love these services and they are considered a special treat financially, a budgeting investment into self care, so the financial side of not feeling like a priority is off-putting.

I really don’t want to go somewhere else and am afraid an honest review is going to impact my ability to get an appointment, but I don’t feel valued for the amount of money being charged, and walk away discouraged. It is hard for me to recommend a business when I don’t feel like a valued customer.

Follow up:
I had an appointment for May 11 at 6:00, Roni texted to ask to change the time to 3:30, which I agreed and set up transportation for my child from school. When I got to the appointment (at 3:25) Roni let me know she had just set a timer for 15 min on the appointment before me. Due to my child’s bus schedule, I had to leave and wasn’t able to have my changed time appointment.

Roni rescheduled me for yesterday, May 13. She texted me to let me know she had a stomach bug and had to reschedule, which would have been fine, but then I ran into her at Guardians of the Galaxy that night, and it was so awkward and uncomfortable I felt weird, Roni was seated at the end of my row.

So after that, I’m sad to say I’m rebooking elsewhere.

2023年5月9日
Salty Mermaid Beauty Lounge ロゴ

Salty Mermaid Beauty Lounge からの回答

Hi Jasmine!

You are appreciated, preferred, and valued!
The delays you have experienced, I promise, have nothing to do with you - they are all on me. There has been a failure, on my part, of keeping appointments running on track and on time.

Your review would never impact your ability to have an appointment with me - honesty is never to be punished. Your review is honest, and your experience is true.
You have waited, multiple times, for periods of times over your scheduled appointment time. You have been graceful, and polite, even while feeling frustrated and feeling undervalued. And I greatly appreciate your ability in having been able to communicate calmly and honestly.

I would love to have you in for your desired service(s), and am hopeful in receiving a(nother) chance at being your service provider.
However, if you would like a recommendation of another trusted service provider, I would be more than happy to give you her reference.

Sincerely, Roni

5つ星のうち5の評価

Just the best

Kelsey is so wonderful. Best Brazilian I’ve ever gotten. Warm and inviting atmosphere and special attention paid to detail. 100% recommend.

2023年4月26日
5つ星のうち5の評価

Roni made everything great

Roni made everything great! She is such a breath of fresh air very friendly and so comfortable to talk to! I would highly recommend her! I got a Brazilian from her and her work is flawless!

2023年4月15日
5つ星のうち5の評価

I don't have facials much

I don't have facials much, three in my lifetime, including this one. Roni was very welcoming and friendly. The facial felt wonderful. She seems to know what she is doing and very passionate about it.

2023年3月29日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報