Sami's Superfoods ロゎ
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Sami's Superfoods レビュヌ 

37
•
TrustScore 5段階評䟡の4.5

4.5

食品提䟛業者
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Excellent service. Good product range on website at great prices. Ordering was easy and delivery was super quick! This was my first order and it will not be my last.

5぀星のうち5の評䟡

SAMI is an incredible owner of his prestigious company. Selling a huge array and assortment of quality foods. He communicates fabulously with his customers and simply cant do enough to make sure you... もっず芋る

5぀星のうち3の評䟡

I bought a 500g bag of Roasted/Salted Sunflower Seeds Kernels. The amount of salt is intense and overwhelming!! I had to pour the entire bag into a sieve to separate the abundance of the salt from th... もっず芋る

5぀星のうち5の評䟡

Absolutely hooked on their cinnamon apple some months im buying 4kg!! Wonderful company always reply to any questions asked with speed and make purchasing with them a pleasant experience.

䌁業情報

  1. 食品提䟛業者
  2. チョコレヌト ショップ
  3. ドラむフルヌツ店
  4. 健康食品店
  5. 茞入業者
  6. ナッツ専門店

圓該䌁業による蚘述

Sami Asmar, the founder of Sami’s Superfoods, founded the company in 2021. His goal was to source high quality and healthy foods from environmentally conscious and ethical suppliers around the world. In 2023, the company started focusing on selling fresh roasted nuts all around the UK. By the end of 2023, the company had gained over 20,000 customers, and by the beginning of 2025, it had launched its zero-added sugar chocolate range under the brand name Tops. By the end of 2025, the company achieved its biggest goal by selling over 200k units of chocolate and over 100 tons of nuts. This rapid growth was largely due to the company’s focus on high-quality products. Our mission is to give people snacking pleasure, but without any of the regret, guilt and cravings that sometimes come with it. Using all of our expertise and knowledge, our enduring ambition is to cut the sugar, without cutting the sweetness. By doing so, we believe we can give our customers delicious treats that can also be part of a balanced diet.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

37件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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4.5

すべおのレビュヌ

(37)

過去12か月のレビュヌ数: 35件

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5぀星のうち4の評䟡

Great quality products

Great quality products. Shame about the delivery though.
Ordered twice and both times the dispatch took a long time. When you pay for 48 hour delivery you expect to receive it by day 2 or 3.
But will 100% still order again.

2026幎1月22日
Sami's Superfoods ロゎ

Sami's Superfoods からの回答

Thank you for your feedback.

We're so glad that you loved our products, Regarding your order if its been placed after 2pm on Friday it will be collected the next working day which is Monday and delivery is 2 - 3 working days, weekends not counted.

Hope that explains.

Thank you again,
Team Sami's

5぀星のうち5の評䟡

This is a top class company

This is a top class company! their foods are so yummy! my new munchies supplier. and theyre so healthy too. especially compared to what I used to snack on. even the chocolate I get from here makes me feel good and no guilt. I CANT RECOMMEND ENOUGH! customer service excellent and my customer satisfaction is 100 percent

2026幎1月16日
5぀星のうち1の評䟡

Disgraceful customer service via tiktok


Disgraceful customer service via tiktok shop. Accusing me of burning contents of 1 packet. As the bag has a smokey flavour. And some fruits have scorch marks. They won't accept a return so they can taste the product. They wanted photos of a taste. And when I did as they asked for photos I emptied bag on my only dark counter which is hob. He then accused me of burning them. I spend a fortune on tiktok, temu & amazon products I sure as hll wouldn't be doing it for 7 quid. 1st bag was delicious and went to share the 2nd when opening there was a smokey smell. But upon eating the apple and some banana there was a burnt taste.
Stay clear. Disgraceful returns policy. Very argumentative and aggressive person.

Hello this business knows fine well of my experience I've had threatening tiktok texts from him. He wouldnt issue me a refund cos I took a photo of the burnt items on my cooker hob. Then had the audacity to accuse me of burning on purpose. Ive called him too and his aggressive manner towards me was disgraceful
I did call and spoke to a cheeky arrogant man, none of the items sitting on the hob were black. And as I've told you many times. The hob is the only open counter in my tiny kitchen where I could take a photo. I'm not a liar. I have since threw out the products cos they were tasting vile. I dont need your measly £7 odd back. You are the one lying not me. I produced evidence then you turned it back on me. I will never buy off you again. And I will let others know what you are like. Disgraceful and aggressive 😀

Sent from Outlook for Android

2025幎7月3日
自発的なレビュヌ
Sami's Superfoods ロゎ

Sami's Superfoods からの回答

Hi John,
Thank you for your feedback, we've asked you for evidence as you claimed the fruits are burnt but you said their is nothing wrong with the colour of the fruits, and when we said we can't issue refunds without evidence you sent us a pictures showing the fruits on the hob completely black after you said the colour of the fruits looks fine.

You also never called or talked to anyone on the phone, and we're very polite and will always be with all our customers in all circumstances.

Please be honest with your review as you know that giving false reviews just because we rejected your refund is not right.

Thank you again 😊

5぀星のうち1の評䟡

Extremely poor service/hygiene issues/rude seller

I have ordered dried fruit but one package arrived with black hair in it. I could see the hair through the package without even opening it. Once I requested a refund, because the return option wasnt avaliable, the seller start showing me a very rude and hostile attitude and refused a refund. After my truthful negative reviews , the seller start harassing me and giving me a very hard time via text to my private phone and via platform. Even I asked him to stop harassing me, the seller was carrying on with a very rude and disrespectful attitude. All what I wanted a simple refund/return but instead I have been harassed and bully to the point I was going to take it to the higher instances.
The hygiene is very poor and the seller is very rude, bully and hostile.
No returns/refunds is avaliable . A very poor service. The food quality and the service cannot be trusted. I am having a very hard time dealing with this seller. Its a first time Im experienced such an outrageous sellers attitude. Almost unbelievable how some sellers can be rude and bully. I'm strongly recommended not to use this seller!

2025幎3月2日
自発的なレビュヌ
Sami's Superfoods ロゎ

Sami's Superfoods からの回答

Dear Ekaterina,

Thank you for bringing this to our attention. We have carefully checked our records, but unfortunately, we are unable to find any purchase associated with your account or details in our system.

It’s possible that the review may have been posted for a different company with a similar name. We kindly ask you to double-check the order details and confirm whether the purchase was made from us. If you did purchase one of our products, please reach out with your order information and we will be more than happy to assist you and address any concerns.

We take product quality and customer service very seriously and are always willing to help resolve genuine issues.

Best Regards,
Sami's Team

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