Samson Athletics  レビュー 

89
TrustScore 5段階評価の3.5

3.7

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5つ星のうち1の評価

Sure they would be great if they ever actually arrived! Ordered on 28 June. They sent me notification a week ago that items had been dispatched. Tracking shows they still haven’t handed the parcel ove... もっと見る

5つ星のうち5の評価

My order was a bit delayed due to a lost RM parcel and email response times were a little slow but I appreciate that with a small business that prints to order delays can sometimes happen so I don... もっと見る

5つ星のうち5の評価

Ordered 3 items through their 3 for 2 offer - 2 T-shirts and a vest. Website states all items are printed per order and I was kept updated with the progress of my order all the way to shipping. Items... もっと見る

5つ星のうち5の評価

Love the tees, original designs and amazing quality. They also last wash after wash. Can’t count how many tees I now own as they’re irresistible, i struggle to not order frequently! Service is top cla... もっと見る

企業情報


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3.7

まあまあ

TrustScore 5段階評価の3.5

89件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 28%に回答しています

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3.7

すべてのレビュー

(89)

過去12か月のレビュー数: 33

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5つ星のうち3の評価

Poor management of delivery expectations

I love the fact they’re an independent company as opposed to the large corporate fitness brands, however…
They would do better in managing their customer expectations when it comes to delivery. They say up to 10 working days to process the order, but in reality, it could be up to 16 working days before you receive the order (this happened to me). My order took 22 days in total to be delivered. This meant I missed the two birthdays I ordered them for and Mother’s Day. When people order, they don’t care how long it takes to process; they care how long it will take to be delivered. Just say, up to 22 days for delivery.

2026年2月25日
自発的なレビュー
5つ星のうち4の評価

Great customer service

I needed to exchange 2 T-shirts as they were too big. Communication from the company was brilliant, they were happy to exchange the items. It took a long time to receive the new T-shirts due to stock issues, but I was kept informed. The products are fab, I love the style and the quality is great.

2026年3月6日
自発的なレビュー
5つ星のうち5の評価

Brilliant customer service and quality

Ordered a load of t shirts, when they arrived one t shirt was slightly smaller than the rest although being the same size and fit on the tag. Emailed Samson and after a few photos of proof sent. Sam sent a replacement which arrived in a few days, new one fits perfect I didn’t go on to complain as I just wanted to know if the sizing was right. Brilliant customer service and I will be using them again.

2025年9月17日
自発的なレビュー
5つ星のうち5の評価

Awesome team

Awesome team, i've never had a bad experience with them and have ordered multiple times. Always get compliments on my gym tops!

2025年9月19日
自発的なレビュー
5つ星のうち5の評価

This could be a gyms clothes addiction I’m developing …

I’ve bought five different items from Samson. The Sciatica cropped shirt, brilliant design and so comfy. Then I bagged the Hungry hoodie (went oversize on purpose) its buttery soft material, snuggly comfortable- the colour is gorgeous. I’ve also got three new Tanks because the designs are fun, they look great on and you’re supporting a small business. They print each order to order which is very cool if you ask me. I’m a second time buyer who will be a third and fourth time buyer.
The quality of the clothing is what makes these items a must have for me. I train 4-5 times a week and want to look cool while I’m dying on the floor, panting like a boxer dog and sweating like a marine doing a maths test!

2025年9月18日
自発的なレビュー
5つ星のうち5の評価

Ordered some Tie Dye t-shirts for a…

Ordered some Tie Dye t-shirts for a FFMM crossfit comp. we wanted identically matching shirts that were bright and stand out.. these have not disappointed! Colours are even better in real life! delivery was very closed to the promised 10 days, so i was nervous about getting them in time BUT i had left it to the last min to order and you guys delivered!!

Few more comps planned so will be back for some more matching merch!!

2025年9月5日
自発的なレビュー
5つ星のうち3の評価

Clothing great. Customer service poor.

Ordered a few T shirts and a hoody, all great looking and good quality.

The issue is, two tees didn’t fit so I’ve returned them, and since then I’ve waited almost two weeks and still not received replacements. The most frustrating element is the lack of communication though - not responding to emails, no updates etc - not good. I appreciate it’s all hand printed and will naturally be a slow process because of that, but as a customer the lack of comms is really poor.

It’s really annoying because the clothing is awesome and I would 100% buy again (and keep buying) but lack of communication and the delays just put me right off.

2025年8月22日
自発的なレビュー
5つ星のうち5の評価

Easy choice for a workout

Ordered 3 tops and absolutely love them! Great value with the 3 for 2 offer. The quality is great, the fit is spot on and will be my go-to for exercise.
Fun designs make them an easy choice for a workout.

2025年8月18日
自発的なレビュー
5つ星のうち1の評価

Very Poor Quality

Waited an age for three t shirts to turn up, and when they finally did I couldn’t be more disappointed.

Keeping in mind these are supposed to be “athletic” t-shirts, they are the cheapest polyester t shirts I have ever seen, meaning they will be hot and uncomfortable. The material is so thin you can see the light through it.

These were purchased as a birthday gift, so unfortunately I’m now stuck with them.

2025年8月17日
自発的なレビュー
Samson Athletics  ロゴ

Samson Athletics からの回答

Hi Richard,

Many thanks for your feedback.

It sounds like you have ordered our triblend tees. These arent 100% polyester they are triblend which a blend of cotton, polyester and rayvon/viscous. Triblend material is some of the most expensive available as it combines the performance of polyester (doesnt lose its shape when wet) and the softness of cotton and the stretch from rayon and polyester.

This is a lightweight material so it may not be to some people's taste. With that in mind you are perfectly welcome to return them for a refund or alternatively we have most of our designs available in a thick cotton which it sounds like it would be more to your taste.

Please just email info@samsonathletics.co.uk to arrange a return

5つ星のうち5の評価

Patience, its a virtue

Samson stuff is fantastic. I first purchased some t shirts from them in 2021 that i still wear now, im a big fan of their hoodies, t shirts and vests.

Their stuff is quality and has personality. Do i wish the stuff came in next day? yes

do i understand why its not, also yes.

Any issues, Sam their MD has repsonded to my emails. Overall, i enjoy Samson

2025年8月8日
自発的なレビュー
5つ星のうち2の評価

Awful quality - peeling T shirts

Had a previous issue with items not arriving, frustratingly no response from customer services but then discovered they'd had a warehousing problem - fair enough. Eventually reordered a few T shirts again as the last ones are years and years old and well worn, still look pretty ok for 8 years of use. These new ones are AWFUL. The colour and the design are great but the quality is awful. The design is all cracked, peeling and falling off after a few washes. Completely unwearable. The cotton is fine, the shape of the shirt is fine, they wash fine - except everything peeling off. Have given up with Samson Athletic and won't be purchasing again!

2025年7月21日
自発的なレビュー
Samson Athletics  ロゴ

Samson Athletics からの回答

Hi Tracey, very sorry to hear you've had a problem with your items. Unfortunately I cant find an order in your name since the one you placed when we moved warehouse 18 months ago. I also cant find any emails from yourself to let us know of the issue with any items you are referring to.

As your original items have lasted 8 years, we would expect the latest ones to last just as long.

If you could please send photos of the items to info@samsonathletics.co.uk so we can have a look and try and fix the problem, that would be greatly appreciated. Many thanks

5つ星のうち5の評価

Ordered a number of items off Samson…

Ordered a number of items off Samson Athletic, can’t fault the quality or sizing, love their products.
Recently purchased three pairs of socks from them, perfect fit and very comfortable.
Their customer service is first class, I emailed them on a Saturday afternoon with a query, the Customer Service team responded almost immediately. Never had this kind of response from any company before.

2025年6月16日
自発的なレビュー
5つ星のうち5の評価

Initial Disappointment, But Resolved With Apology and Gesture of Goodwill

I ordered the Shred Zeppelin Ladies Tie Dye Cut Off Tank (Size XL - 16) from Samson Athletics on 25th April 2025. Unfortunately, the item was too large, so I returned it on 17th May via Royal Mail, which was delivered and received by them on 19th May. I enclosed a clear note requesting an exchange for the same item in a size L (14).

Despite assurances from Sam Cordingley that a replacement would be sent out once checks were completed, I have yet to receive the exchanged item. I have followed up via email on 4th June and again on 9th June, but have had no response whatsoever.

Not only am I now without the t-shirt I paid for, but I’m also out an additional £4.95 return postage fee (which the company doesn’t cover). The complete lack of communication and follow-through is extremely disappointing, and I would not feel confident ordering again based on this experience.

I hope this review prompts a resolution - I would still appreciate receiving the correct item I paid for over 7 weeks ago.

UPDATE (20th June):
Since posting my review, I’ve received an email from Sam at Samson Athletics explaining that the delay was due to an unforeseen hospital stay. I have now received the exchanged item (in the correct size), and they also included a free top as a gesture of apology, which I really appreciate. While the communication could have been better initially, I’m grateful for the resolution and the goodwill shown.

2025年6月14日
自発的なレビュー
5つ星のうち5の評価

Always quality t-shirts

Always quality t-shirts. They do take a little time to print and therefore you have to be patient, now I’m aware of that i’m happy knowing it won’t be a next day delivery!

Worth using for the designs, fit and quality in my opinion.

2025年2月20日
自発的なレビュー
5つ星のうち2の評価

Bought a sleeveless tshirt/tank for…

Bought a sleeveless tshirt/tank for £24.99. Top quality is very poor, really thin almost see through even though it’s black. I appreciate it’s hand printed but it took 10 days to dispatch. If it was £15 I’d be okay with it but £24.99 is too much for a top of this quality.

2025年3月26日
自発的なレビュー
Samson Athletics  ロゴ

Samson Athletics からの回答

Hi Sam, sorry to hear you arent happy with the item. The tanks are a blend of cotton and polyester, so they arent thick like a lower quality 100% cotton tank (which would absorb water and lose it's shape). We also offer 30 day no questions ask returns. So if you'd like to return the item for a full refund, please fill out a returns form on our website.

5つ星のうち5の評価

Cool designs. Perfect fit!

I came across this brand online a couple of years ago and their catchy designs caught my eye. So I bought a few things to see how they would fit.
Omg! I love their kit! The material of the vests are really soft and I’ve washed mine loads and the colours don’t fade either. Yay!
I’ve recently bought some of their most recent collection of their workout vests and I love that the quality is still spot on! The sizing is perfect too!
I’ve had so many people comment and ask where my vests are from! Happy to recommend this brand to everyone 😍🙌🏽

2025年3月11日
自発的なレビュー
5つ星のうち5の評価

Excellent Customer Service!

I ordered a shirt for my sisters birthday- because a lot of the designs are printed to order, the estimated shipping time was right on top of her birthday. I emailed Samson, hoping that they would be able to help and they went above and beyond to get the shirt to me before this. It arrived with time to spare and was really lovely quality too, a wonderful soft material.

I would definitely buy from this company again, thanks to their very caring customer service!! ❤️

2025年1月14日
自発的なレビュー
5つ星のうち5の評価

Fantastic brand and business!

Fantastic brand and business! Love this company - the unique designs, attention to detail and garment quality all are next level. Customer service and communication is also excellent especially for a small business, with all queries answered promptly and with a straightforward and seamless ordering process. Such a great authentic fitness brand in an era of mass-produced mediocrity!

Will definitely be back!

2025年1月12日
自発的なレビュー

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