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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
About Us Welcome to ampoules.co.uk, your trusted source for high-quality vitamin supplements. Formerly known as sanam-aesthetic.co.uk, we've recently updated our name and website to better reflect our focus and commitment to serving our customers. Our Mission Our mission is to provide healthcare professionals and individuals with access to reliable and effective products, support overall health and wellness through quality supplementation. We are committed to sourcing from reputable manufacturers, ensuring product safety and efficacy, delivering exceptional customer service. Why Choose Us? Quality Assurance: We source our products from trusted manufacturers and adhere to strict quality control measures. Customer Focus: We are dedicated to providing excellent customer service and support. Reliability: We strive to ensure timely delivery and a seamless shopping experience. We are proud to serve healthcare professionals, individuals seeking quality health products and are committed to being your reliable partner. Thank you for choosing ampoules.co.uk. We appreciate your business and look forward to serving you.
124 City Road, EC1V 2NX, London, 英国
amazing fast delivery i was scared at first as first time purchase but excellent customer service will buy more will be my regular from now on Thanks alot!
Ampoules (Formerly Sanam Aesthetic) からの回答
Hi Kiran! Thank you so much for the lovely review. We know that first purchase can feel a bit nerve-wracking, so we’re thrilled we could put your mind at ease with our service and speed.
We look forward to seeing you again soon for your next order!
Very helpful super efficient great customer care items always arrive well wrapped and on time highly recommend
Very pleased with my order, items were Tracked with evri so I knew exactly when it would be delivered, items were discreetly and well packed, will definitely be using again.
Ampoules (Formerly Sanam Aesthetic) からの回答
Thank you for your wonderful feedback!
We’re thrilled to hear you had a great experience with your order. We’re glad it met your expectations.
It means a lot that you’d choose us again—we’ll be here to deliver the same seamless service next time!
Warm regards
It was not explicitly explained what express 1-2 days could mean if you are in the EU location. Basically 1-2 days express delivery does not work because the goods are always held at the border for tax clearance (23euros in my case)
After payment is received then the goods are released for delivery to home address. This can take as longer than 1-2. If I was informed clearly about this issue I would have not paid the extra money 23.60 euros for express delivery. This was a waste money for nothing
One star i stil not hef my product its a skam People watch out for this site its fake
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Muhammed,
Thank you for your feedback, and we understand your frustration with the delay in receiving your order. Please keep in mind that October, November and December are the busiest times of the year for the postal and courier systems worldwide due to the holiday season. With billions of people celebrating Christmas, the demand for deliveries significantly increases, causing delays as courier services work to handle a massive volume of parcels.
We kindly ask for a bit more patience as there are thousands of hardworking courier workers dedicated to getting parcels delivered during this peak season including yours. Your package is on its way, and we appreciate your understanding during this time of heightened demand.
Best regards,
Sanam Aesthetic Team
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Samira,
Thank you so much for your kind review! We're thrilled to hear you were happy with our communication. Providing excellent support and ensuring all your questions are answered is incredibly important to us.
If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Sanam Aesthetic
Ampoules (Formerly Sanam Aesthetic) からの回答
Hi Irena,
Thank you for your kind review! We’re delighted to hear that you’re happy with the quality of our product and our delivery service. Your feedback truly means a lot to us.
We look forward to serving you again soon!
Warm regards
I wish you get more from that vitamin D3 300.000 because it sold out and I need about 20 more
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Mahmoud,
Thank you so much for your 5-star review! We're glad to hear that you were satisfied with the Vitamin D3 300,000, and we completely understand your need for more.
While it's currently sold out, we definitely hope to bring more in the future. In the meantime, we recommend trying the Dithrecol Vitamin D3 1ml x 10 300,000, which is a great alternative.
Best regards!
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Derin,
Thank you so much for your kind review! We're thrilled to hear that you had a great experience and that your order arrived quickly.
Best regards
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Amy,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were pleased with our quick delivery and communication. Your feedback means a lot to us.
Looking forward to serving you again!
Best regards!
This is a first class business/company. The items I ordered were the best price on the internet. Also, super fast delivery. A very professional business. I highly recommend them.
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Mr Z.Ilahi,
Thank you for your glowing review and for highlighting our efforts to provide first-class service, competitive pricing, and swift delivery. We're very delighted you recommend us and look forward to serving you again.
Warm regards,
Sanam Aesthetic
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Arunas,
Thank you for your kind words and for choosing us! We're thrilled to hear you had a positive experience. Looking forward to welcoming you back for another purchase soon.
Best,
Sanam Aesthetics
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Valued Customer,
Thank you so much for taking the time to leave your positive feedback. We're delighted to hear that you would consider using our services again!
We hope you enjoyed the free treats we included in your order as a token of our appreciation. It's our way of saying thank you and adding a little extra joy to your experience with Sanam Aesthetics.
Should you need anything or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Warmest regards,
Customer Service Team
Sanam Aesthetics
Arrived completely broken and the glass almost cut my hands.Extremely inefficient and careless.Will never shop on this site. Extremely poor service and not at all safe
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Pervez,
Thank you for taking the time to share your feedback with us on Trustpilot. We are genuinely sorry to hear about the initial issue with your order. At Sanam Aesthetics, we strive to ensure every customer receives their products in perfect condition, but unfortunately, once an order is in transit, it falls outside our direct control.
We want to reassure you that upon learning about the damage to your parcel, we acted promptly. A replacement order was dispatched immediately and, according to our records, arrived in good condition within 24 hours of your complaint, as confirmed by the delivery photo and DPD records.
In our commitment to resolving this matter fully, including managing the insurance claim with our delivery partner, we have attempted to contact you via email since the day of your review; we kindly requested photographic evidence of the damaged product to aid in this process, but unfortunately, we have not yet received a response to any our messages.
We understand how frustrating situations like this can be and appreciate your patience as we work to improve. Our customer service team remains at your disposal, and we would be grateful if you could get in touch at info@sanam-aesthetic.co.uk to help us resolve the insurance claim.
Thank you for your understanding, and we hope to hear from you soon.
Warm regards,
Customer Service Team
Sanam Aesthetics
Absolute fantastic products and fantastic service ordered Friday turned up Saturday cnt moan with that 100% recommended
Ampoules (Formerly Sanam Aesthetic) からの回答
Thank you so much, Adam!
We're thrilled to hear that you had a fantastic experience with both our products and service. Your recommendation means the world to us. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again
Ampoules (Formerly Sanam Aesthetic) からの回答
Dear Pecak,
Thank you for taking the time to share your positive experience with Sanam Aesthetic. We're thrilled to hear that you were satisfied with our products and service. Your 5-star review and kind words about the delivery speed and overall experience mean a lot to us.
If you have any further questions or feedback, please don't hesitate to reach out. We're here to assist you every step of the way and ensure your health and well-being are our top priorities.
Thank you again for choosing Sanam Aesthetic. We look forward to serving you again in the future.
Best regards,
Sanam Aesthetic Team
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