Auspost States My Vinyl Records Might Of Burnt Down On Saturday The 2nd In A Regional Road Train Highway Friegt Truck On Port Wakefield Road Just Outside Adelaide Here's A Photo Of One Of My Record Di... ãã£ãšèŠã
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Don't buy any products from this business if you are located in Australia. The DVD that they supply are not suited to this region. Lodged a complaint online and had very poor response.
Item was delayed by 2 months, despite their website claiming that updates will be provided for delays I was not notified. Had to contact them 3 times just to get a response, and ended up being given "... ãã£ãšèŠã
Just a little over 2 weeks ago I ordered 2 CD's from Sanity's online website. Now I was very surprised after the first week that I didnt recieve any shipping information. After contacting support... ãã£ãšèŠã
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Sanity is an Australian chain of music and entertainment stores and is the country's second largest retailer of recorded audio and video discs.
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Ashford Avenue 48, 2214, Milperra, ãªãŒã¹ãã©ãªã¢
- sanity.com.au
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3 cheers to Daniel in the Queanbeyan store for the 5275 2890 0010 7504 customer service.
Received defective funko pop
I received three Funko Pops with various defects and Sanity's response was not our fault, contact funko directly.
Customer service does not exist.
I will certainly never buy anything from them again.
The Sanity Team.
5 stars: Excellent as I cannot thank the Sanity Team enough,,,,,,,for they great services, speedy delivery, first class product & communication, highly recommend buying from them, Again Sincere Thanks - Wins a 5 Star Rating from me.
Customer assistant got mad at my complaints and canceled my orders
I ordered several Funko Pop items during Black Friday sales using PayPal. After about 10 days I got contacted by customer service regarding payment. I had funds on my PayPal account but Sanity said they got an error message when claiming the money. I contacted PayPal and they said Sanity had never attempted at claiming the money. When I got back at Sanity via LiveChat the customer service told me that they had talked to PayPal and that I needed to give them my card details. I agreed to do so but I complained about this poor service and the assistant proceeded to cancel all of my orders, close the chat while I was talking and disconnect me from it. I sent another complaint via email and she replied with lies saying I didn't want to give my card details and that I had requested to cancel the orders, all of which is not true. I have never received such rude and neglecting assistance in my whole life.
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