Sarahcrealbeauty レビュー 30

Fantastic experience and customer support. Highly recommend 🌟🌟🌟🌟🌟

I think Sarah Creal has the best customer service. I had ordered 2 blushes of hers from Sephora. They were broken upon delivery and I had posted this to her Instagram page. Her customer service contacted me and offered to replace the blush. I didn’t even purchase it from her. That’s amazing customer service. She will have a customer for life bc her products are the best on the market too!!

I had some concerns about my order and they were quick to oblige. Truly impressed.

I bought a lipstick online and the shade was not what I expected. The return process was so easy and customer service was really kind and helpful. I received my credit promptly. I also bought thethe marine blue eyeliner. Goes on so easy and the deep navy is so flattering.

Mihaela in Sarah Creal's customer service department was fantastic. They were friendly, professional and resolved my issue in a prompt and thoughtful way. I was more than impressed and this process showed me the kind of company they are and how they appreciates their customers.

My issue was understood and corrected immediately! Great people great products!

The effectiveness and kindness with which I was treated made me give five stars. The problem was solved quickly and efficiently.
Thanks so much, Michaela at Sarah Creal.

Super prompt and comprehensive suggestions for me with justification for why they would work. I felt like she really understood my complexion and explained it to me in ways that I have not had explained to me before.

I have enjoyed Sarah’s products. They are amazing and my skin feels flawless. Not a heavy make up feeling but so natural. I had to return an item do to my skin sensitivity. They graciously allowed me to keep the items to pass on to family. So professional and appreciative.

Mihaela, was very helpful trying to ensure I am satisfied 100%. I appreciate your dedication. Thanks.

I am not one of those women that can match foundation shades to my face without an expert telling me what to use. Sarah Creal's customer support team rivals the in person support at big box stores. There's no up-selling to navigate. There's no persuasive language to match you with a foundation type that doesn't fit your face or your style. It's simply: here are our products, here are the shades that match you, let us know if this doesn't work and we'll make it right. It's what I remember customer service to be when I was growing up in the 80s.

Additionally, this formula does not irritate my skin or my eyes. This brand and the team supporting the brand is a 10/10!

The products are great but the customer service is even better! I had many questions that were answered quickly, professionally and in a friendly manner.

Mihaela really made me feel like a valued customer. Her response to my inquiry was prompt and comprehensive and immediately addressed my inquiry and resolved it. She really went above and beyond, and that type of customer relations has really has cemented my loyalty to the Sarah Creal brand, and I will certainly be purchasing more products in the future! Mihaela definitely deserves recognition for her excellent customer service and for making me feel like a valued customer.

I transitioned to a more natural foundation finish because, at 63, heavier foundation bases tended to settle into my fine lines, looking unnatural and cakey . At this point in my life, I want to embrace aging and feel beautiful inside and out. I decided to try Sarah Creal’s Beauty line due to her background of working with some of my favorite beauty brands, Tom Ford and Victoria Beckham, which I currently use. I was not disappointed; in fact, I was impressed!

I've often found myself purchasing two or three shades online, only to waste money on the wrong color. However, Sarah Creal Beauty Customer Experience representative Mihaela requested pictures from me and recommended a suitable shade for the corrector. I ordered the Face Flex Concealer (Shade 7.5), and the finish was beautiful, smooth and natural, while providing exceptional coverage. It was moisturizing, and the undertone was perfect. I was giddily thrilled to find that I only had to purchase one concealer instead of two!

This concealer is one of the best I have ever used. I have an arsenal of concealers, including Clé de Peau, Victoria Beckham, Tom Ford, Chanel, Hourglass, and YSL, to name a few, but SC's undertone was spot on. It's usually necessary for me to mix two foundation and concealer shades to match my skin undertone because they lend too yellow, red or grey in tone. Additionally, the Face Flex Correct (Trade Secrets) served as the perfect corrector base for the concealer. It brightened the shadows and darkness under my eyes.

Sarah Creal, thank you! Thank you! Thank you!

Monica H.

I appreciate you working with me returning one of the items in my order. The concealer is stellar!

Absolutely love the eyeliners! Customer service is top notch! Will definitely be purchasing more.

I experienced phenomenal customer service and I love the cool, clean products!

Sarah Creal products have been a game changer for my skin! I have tried so many and have loved them all-the moisture source, the mascara, the lip products, the face flex, and the new corrector product! I love how the products work on mature skin. Also, their customer service is unmatched!

Best products and customer service EVER. I had an issue with a color I chose for my lips when I contacted Customer Service they responded immediately helped me find the right color and took care of the one I did not want with no questions asked. Their products are top-notch and their customer service is beyond my expectations. You will never be disappointed buying from them .