Having admired a crossbody bag on someone while on holiday in Norway, I was told of Sassy Spirit and given the email address, I am now the proud owner of a similar crossbody bag. Having contacted Sa... もっと見る
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Clare at Sassy Spirit spends a lot of time researching and sourcing desirable and ethical/sustainable products so all we have to do is turn up at her website or stall and buy. She is always friendly... もっと見る
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I bought 2 items from Sassy Spirit and Clare very kindly personally delivered them to my home. Both bracelets were lovely, presented in a lovely bag and box respectively. It's always nice to support l... もっと見る
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Lovely purse just as described. I contacted them through Instagram to ask a question before purchase and got a response within the hour! Product arrived within a few days, beautifully packed it could... もっと見る
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企業情報
当該企業による記述
As an environmentally focused retailer with a desire to support fashion that is sustainable and ethically sourced, we have everything you need to finish off that outfit and help you feel amazing inside and out. Our accessories range is carefully chosen for it's provenance, method and materials of manufacture and their beauty. The result is an eclectic mix of things that you won't find in your average shop and we are always searching for new and exciting adornments to improve our range. We believe that all women should aspire to be beautiful and confident; having the right accessories can really help. We love the Urban dictionary’s definition of Sassy. “possessing the attitude of someone endowed with an ungodly amount of cool”. Add to this a little bit of passion and you have what we would call a "Sassy Spirit".
連絡先
Julian Bower, LN11 9QN, Louth, 英国
- 07510343376
- clare@sassyspirit.co.uk
- sassyspirit.co.uk
4.8
優良
227件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Wonderful online shopping experience
Wonderful online shopping experience. Well laid out site with plenty to choose from. Purchased a recycled leather bag for myself and extremely pleased with it. Item dispatched very quickly and beautifully packaged upon arrival. Highly recommend.
2024年2月29日
Sassy Spirit からの回答
Shauna, delighted to receive such a glowing review, thank you for taking the time to leave it. Very pleased to hear you love your Nephele Bag, hope to welcome you back soon for your next one.
Best wishes
Clare
4 stars
Great communication and efficient service. I didn't award a 5 star as the product wasn’t well packaged for delivery and got badly bashed about. The item was for a gift and didn’t look nice give.
2024年2月27日
Sassy Spirit からの回答
Hi Kim
Thank you for the honest review. I am disappointed to read that the item didn't arrive in perfect condition. As a retailer we would always encourage our customers to get in touch if something doesn't meet their expectation so that we can take remedial action. In this case we may have had recourse with the courier if the parcel had been damaged in transit. Our boxed jewellery has always been sent out wrapped in tissue paper and sent in a padded envelope for protection. I can only apologise that you didn't have a 5 star experience with us and hope it won't deter you from shopping with us in the future.
Best wishes
Clare
Sassy Spirit からの回答
Valerie thank you so much for taking the time to leave a review. It is a truly beautiful bag, I totally agree with you. So glad you have been pleased with it.
Best wishes
Clare
Amazing company and products
I have nothing but amazing things to say about this company and claire, had an issue with an order and it was sorted straight away
Lovely lady
Beautiful products
2024年1月18日
Sassy Spirit からの回答
Debbie
I am delighted to get this feedback, thank you. More than happy to help.
Best wishes
Clare
Better than the picture
The brooch I ordered was even more beautiful than the photo, beautifully made, very pleased
2024年1月4日
Sassy Spirit からの回答
Kay, that is such nice feedback to receive, thank you. I look forward to helping you again in the future.
Kind regards
Clare
Products are absolutely gorgeous
Products are absolutely gorgeous, and the delivery time was excellent, even so close to Christmas. Would highly recommend buying from Sassy Spirit for beautiful gifts.
2023年12月21日
Sassy Spirit からの回答
Katie, thank you for this 5 star review. Happy to help you with that last minute Christmas shopping. Hope to welcome you back again soon.
Best wishes
Clare
Customer Service
Excellent customer service. I received prompt contact in response to my query which was quickly resolved. One very happy customer.
2023年12月16日
Sassy Spirit からの回答
Thank you for taking the time to leave this review Amanda. Hope we can help you again in the future.
Kind regards
Clare
Sassy Spirit からの回答
Sandra thank you for taking the time to leave us a 5 star review. We really appreciate the feedback. Enjoy your new scarf.
Best wishes
Clare
Great value for money/service
Great value for money - easy web site to use - rapid delivery - returned one postage cost by combining order - great service and ethics.highly recommended.
2023年11月19日
Sassy Spirit からの回答
Bill
Thank you for taking the time to leave this lovely review. I am delighted to hear you were pleased with both your purchases and the service. I look forward to helping you again in the future.
Best wishes
Clare
I had seen this necklace at a ladies…
I had seen this necklace at a ladies luncheon which I should have bought then. Very pleased with necklace and fast delivery
2023年11月4日
Sassy Spirit からの回答
Jane, thank you for your lovely feedback and I am delighted to hear you love both the necklace and service.
Best wishes
Clare
A beautiful basket with great eco…
A beautiful basket with great eco credentials. Very good customer service and quick delivery. Thank you. I’m sure I’ll be back!
2023年10月24日
Sassy Spirit からの回答
Helen, thank you for this lovely review. I am so pleased you loved your new basket.
Kind regards
Clare
Excellent service……..
2023年10月15日
Sassy Spirit からの回答
Short, sweet but just the kind of review we love.
Many thanks
Clare
Nice socks Quick delivery.
2023年10月12日
Sassy Spirit からの回答
Nigel
Thank you for taking the time to leave us a 5 star review. Glad to help you with your purchase and look forward to welcoming you back soon.
Best wishes
Clare
Lovely talk to our WI.
We had a great talk about the history of the handbag at our WI, with loads of lovely things to buy. Claire and her son were so helpful, and our ladies bought several lovely bags, scarves and other items, a really good choice. I would certainly recommend Sassy Spirit to other WI's in our area. One of the best speakers we have had.
2023年9月14日
自発的なレビュー
Sassy Spirit からの回答
Barbara, thank you for asking me to speak at your event and for the warm welcome I received from your lovely ladies. I am glad everyone enjoyed themselves.
Best wishes
Clare
Basket received appeared grubby
I ordered an extra large embroidered basket (bag) which was dispatched extremely speedily but my product, in my opinion, was dirty on arrival. The raffia flowers on the basket were grubby. I sent pictures to demonstrate this but my dissatisfaction was brushed off as the nature of the manufacture. The business owner agreed I could return the item but in view of the postage I’d already paid for delivery and then more to return such a large basket in a huge box I felt I’d be too much out of pocket and would keep it. The item is now out of stock so I would not have been able to replace it in any case. Sadly the basket looks used rather than new and I cannot gift it as I had intended. I hope I can clean the embroidered flowers with a gentle detergent. I felt rather deflated that the basket didn’t match the picture on the website as I was very much looking forward to receiving it. The service response was speedy although we didn’t agree on the final outcome hence the 3 stars on this occasion.
2023年8月23日
Sassy Spirit からの回答
Tracey I am sorry that we were not able to agree on a satisfactory outcome for you. As a retailer I was unable to appreciate your viewpoint from the photographs you provided. Unfortunately as you didn't want to return the basket and didn't accept the goodwill gesture offered we were at a difficult stalemate. The raffia baskets are one of our best selling items and I am sure you will have seen we have lots of 5 star reviews for them, I am sincerely sorry that on this occasion we failed to meet your expectations.
Clare
Sassy Spirit からの回答
Sharon, thank you for taking the time to leave a 5 star review. It is very much appreciated. I hope we can help you again in the future.
Best wishes
Clare
Lovely bag x and service x
2023年6月27日
Sassy Spirit からの回答
Tracey, thank you gorgeous this 5 star review. Very happy to hear you love your basket, enjoy!
Best wishes
Clare
Happy with purchase fast delivery
2023年6月20日
Sassy Spirit からの回答
Stephen, thank you taking the time to leave a 5 star review. It is very much appreciated.
Kind regards
Clare
Sassy Spirit からの回答
Lyndie many thanks for this 5 star review. Hope to welcome you back as a customer again soon.
Best wishes
Clare
Love the basket
Love the basket! Just as described. Easy ordering and prompt delivery. Thank you.
2023年6月13日
Sassy Spirit からの回答
Harriet, thank you for your 5 star review. Delighted to hear that you love your basket.
Best wishes
Clare
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