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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The products are amazing but the customer care is something else, after my first order with them I'll be ordering again without a doubt. Thanks so much 💛

5つ星のうち5の評価

Have ordered multiple times from sassy spud, always been a breeze from start to finish! Easy shopping, fast delivery and top quality products. Always checking website for updates to see what my next p... もっと見る

5つ星のうち5の評価

Ordered my niece's birthday present a little late and didn't think it would come in time. Paid for speedy delivery and emailed the customer service team to see if there was any chance that the item co... もっと見る

5つ星のうち4の評価

Ordered on a Tuesday and it was shipped out on a Friday (international), and arrived the next Tuesday. All very quick! Quality is indeed a bit less than I hoped/expected, some lose threads and... もっと見る

企業が回答しました

企業情報

  1. ショッピング・ファッション

さまざまな外部ソースから提供された情報

Eco-Conscious clothing, trying to help change the world one veggie at a time!


連絡先

4.8

優良

TrustScore 5段階評価の5

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

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この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(240)

過去12か月のレビュー数: 9件

レビューを書く
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5つ星のうち5の評価

Tikje grof, maar leuk! 😃

Ik ben fan van Sassy Spud. De afbeeldingen zijn leuk, tikkie grof, maar schattig 😊. De kwaliteit is goed, zelfs als je de kleren een paar keer hebt gewassen. Verzending naar Nederland ging goed en was snel, dus je hoeft nooit lang op je leuke nieuwe kleren te wachten.

2025年5月2日
自発的なレビュー
5つ星のうち5の評価

Fantastic

Purchased two T-shirts from here and the quality is insane! I love my empty jar of f’s T-shirt but unfortunately (because I’m an idiot) I had mishap with some foundation and now it is a bed T-shirt.
Also bought the frog one which is a conversation starter as soon as someone reads it! Fabulous! Well done guys, great products ❤️

2025年5月12日
自発的なレビュー
5つ星のうち5の評価

My order Amazing & the fabric is…

My order Amazing & the fabric is fabulous as I expected . I like their creativity, they make my life more fun 😄💗. Next time I will buy Medium 😍🥰

The customer service team was amazing & helpful, they facilitate my order 🌎

My experience ⭐️⭐️⭐️⭐️⭐️⭐️

2025年5月11日
自発的なレビュー
5つ星のうち5の評価

A wonderful experience all round !

A wonderful experience all round !
I recently ordered a few items, one of which was a replacement T-shirt for my daughter. I had spilled cha latte on a lovely blue T-shirt from Sassy Spud and couldn’t get the stain out. I messaged customer services to ask when I might receive my order as my daughter was returning from uni ant the weekend and I knew she would be so happy to have a replacement. I received a reply almost immediately from Slavena. We had a conversation over a few days as she did her best to get the order made up and shipped in time. It was the best customer service I have ever received: personal, caring and efficient. My daughter has bought Sassy Spud T-shirts for a while now and this experience has cemented my intentions to buy more of them. They wash well, are really good quality, and the prints are great. I love the fun aspect and the actual images are well drawn and printed. I couldn’t be more happy with the entire experience !

2025年4月26日
自発的なレビュー
5つ星のうち5の評価

Large variety of original designs, Impeccable customer service

I saw a random tee on an ad and gave the website a try. Actually I was amazed at how much there is of new, original entries. I decided to give a gift to a friend and entered the wrong address. The customer service took care of it in no time! Really good quality products, vfm and a nice, helpful approach to customers. Definitely recommended.

2025年2月3日
自発的なレビュー
5つ星のうち5の評価

Sassy wee sweater

The sweater itself is great quality and everyone comments on it. Customer service was great - I ordered the wrong size (my fault) and the team were so kind and quick to replace. Will absolutely be back for more

2025年1月11日
自発的なレビュー
5つ星のうち5の評価

Supper original and fun clothing

Supper original and fun clothing, my daughter loves stuff and quality is exceptionally good, so much cheap stuff out there that is hard to distinguish while looking online, will be buying again from Sassyspud

2024年12月24日
自発的なレビュー
5つ星のうち5の評価

Fantastic

I've had my eye on this sassy sweatshirt for a while and decided to treat myself after Christmas. Let me tell you I was not disappointed! I went for the pale blue and it's a lovely colour, the embroidery is a good size too so no missing what it says. I chose to size up for oversized and it's lovely and cosy too! I'll be back for more, only problem is which design to choose next!

2025年1月29日
自発的なレビュー
5つ星のうち1の評価

Waste of £50. Never delivered and no refunds

Order was never delivered and I’ve been refused a refund and told that the Christmas jumper I ordered back in December will be re printed and sent out…so I’ll get a brand new Christmas jumper ready for February. Great… absolute waste of £50. Do not waste your money.

2025年1月26日
自発的なレビュー
Sassyspud ロゴ

Sassyspud からの回答

Hey Laura,

Thank you for taking the time to leave your feedback. I personally looked into this case for you and I see that the order was actually showing as delivered to the correct address on the Royal Mail tracking page.

We asked you to do some checks around the address and then opened an investigation for you with Royal Mail. They advised it was successfully delivered and would not accept the claim.

Even so we did not want to leave you empty handed and offered you a replacement order to be sent out right away. You informed us that you only want a refund but since the item was showing as delivered we were not able to offer one but offered to send you another item that is not Xmas themed instead,

As you can see from the above we wanted nothing more than to resolve this for you and to replace the order, even with another item in this case.

We wish you all the best and hope that you will contact us if you have any questions or need further assistance.

Kind regards,
Katie

5つ星のうち5の評価

Great Clothing

I bought a few T-shirts for my wife and she absolutely loves them. They are a little more expensive than most places, but the material is great quality, she loves the designs, and the fit is comfortable.

2025年1月26日
自発的なレビュー
5つ星のうち5の評価

I love this sassy company!

T-shirt arrived well packaged and on time. I’m so happy with it! Love the character I chose and material feels like really good quality. True to size. Look forward to ordering more in the future 😺
Also the customer service team are fab! 💖

2025年1月18日
自発的なレビュー
5つ星のうち1の評価

Lack of service and disappointing quality

Started by contacting Sassy Spud in October, as I wanted to buy a certain t-shirt for Christmas.
The color I wanted (“Natural”), was currently out of stock. Contacted the chat and asked when it would be back.
“Come back in 2-3 weeks again” – still not in stock. So, I chose to buy the shirt in another color (“Peach”) as a backup option for a Christmas gift (+ another shirt).

2 weeks later, I received an email from Sassy Spud – the chosen color (“Peach”) was not in stock, and I received 2 options:

Cancel the order
Put the order on hold

I told Sassy Spud, that my primary wish, was to receive the shirt in the first “Natural” color, so please put the order on hold, until this was back in stock.
In the middle of January, I received an email: The order was sent.

Now, I received 2 shirts, where one of them, was not my primary wish, but the back up, which I told Sassy Spud, to NOTsend.
I have been in contact with Sassy Spud multiple times, with no solution other than to “send it back” – which costs more than the value of the two shirts.
Have been waiting for some kind of service from Sassy Spud - but nothing.

I received the shirt last week, and the 2nd shirt I bought, is even with a bad quality/off centered print.

Do not recommend.

Edit:
You didnt offer to cover the return cost, you offered to return the cost of the shipment from you to me, which is far less than the cost for me to ship it back you.

as below from you mail:

We're always happy to cover the cost of shipping exchange items back to you, but unfortunately, we're unable to cover the return shipping costs, so we don't typically provide postage labels. However, in this case, we'd like to refund the shipping costs from your initial order as a gesture of goodwill.

And just for the sake of it, your mail where you confirm you will hold the order (which you didnt):

Hey ,

Thank you so much for your understanding! We don't have a restock date yet but we'll hold the order and once we have an estimate date we'll let you know 😊

Best,

2025年1月8日
自発的なレビュー
Sassyspud ロゴ

Sassyspud からの回答

Hey Kaare,

Thank you for taking the time to leave a review for us - I am so sorry to hear that your experience was not ideal. I looked into this and see that indeed due to the fact that there was no restock date for the color that you wanted the team shipped out the color that you ordered as to not keep you waiting wiht no certain date and to not leave you empty handed.

I see that when you told the team that you would have preferred to wait the team even offered you to make an exception for your case and cover the return costs to send the tee in the color you ordered back to us and you declined.

As you can see we wanted to resolve this for you in any way possible and were more than happy to do so.

You can email us or come on to Live Chat on our site if you have any further questions or need further assistance!

Bests,
Katie

5つ星のうち5の評価

Pink Gold

We’ve ordered t’s, tanks and pullovers from Sassy Spud before and as usual these were absolutely perfect. Quality blend t’s and designs that stand up to even the most aggressive washing machines.

2025年1月1日
自発的なレビュー

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