Outstanding experience from start to finish. I spent weeks researching outdoor saunas for a mountain property at nearly 9,000 ft elevation — not a straightforward project — and John at SaunaKits w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The team was very professional. All questions were answered and no pressure to purchase. This is our first sauna purchase and we researched vendors extensively ultimately deciding on SaunaKits. Ou... もっと見る
Matthew Adriano was fantastic to work with as I explored and honed in on the right electric sauna stove for my planned needs. Unfortunately, I have had to put the project on hold for now, but througho... もっと見る
I was THRILLED with my experience buying a sauna heater, control kit and stones from saunakits.com (formerly Nordica Sauna). From the first phone call through delivery, they gave me personalized servi... もっと見る
企業情報
当該企業による記述
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
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The staff at Nautica is extremely…
The staff at Nautica is extremely responsive and helpful. Can’t wait for our unit to arrive!
Love it, fantastic!!
Delivery is when they said it would be, so easy to put together, (follow directions makes life easier ;-) ) . We have been using it since we got it put together, hubby had to make 1 message to fix what he hooked up backwards. I can't believe how much better I feel! Wish I had known how great an infrared sauna would improve my health!! Finnmark is the best, love, love, love it!!
The customer service while ordering the…
The customer service while ordering the sauna was excellent. Matthew was very responsive and a great help in getting the order put together.
Extremely helpful and patient
Extremely helpful and patient.
Very knowledgeable, I felt he really cared.
Top notch customer service!
Ordered a Sauna through Nordica Sauna and cannot be more impressed with their customer service and support through the entire process! We had some issues with the sauna delivery not being able to make it to our house due to a recent heavy snowfall but Krizza our customer support rep was top notch with their communication and ultimately resolving our delivery issues. They were also able to send a replacement part for a piece of the kit that was damaged along the way and also get us in contact with an installation professional to answer additional questions not covered in the installation kit instructions. Nordica Sauna goes above and beyond and would highly recommend ordering a sauna kit through them, they have your back!
Well build and operating Sauna
The sauna was easy to put together as instructions were detailed and clear. The sauna works as advertised, heats up quickly and has been a great addition to our excercise room.
Great, friendly delivery
Delivery was well coordinated and confirmed ahead of time. The 2-person delivery team was very friendly and brought the palette to the bottom of my driveway without issue.
My first Sauna
Nordica Sauna made my purchase of our golden Designs full spectrum sauna extremely easy from the start, first off by being very helpful with all my questions about the many different types of units that they offer also I was looking for a certain size unit to fit into a particular area of my house, my rep Eric was very helpful and responsive in getting me all the needed information, which was very helpful for me making my purchase.
Great customer service
Great customer service - Matthew answered all of my questions (quickly and thoroughly!) and he set me up with a great sauna. No complaints.
They were very help full the manager…
They were very help full the manager John Adams was great and very helpful.
Very helpful and smooth ordering…
Very helpful and smooth ordering experience. Matthew answered all our questions kindly and thoroughly. We are excited for our new sauna!
Exceeded Expectations
After seeing great reviews online, I reached out to buy a sauna and couldn't be happier. The delivery was ahead of schedule, and the support was world-class. A huge thanks to Ez, who handled all my questions with speed and expertise. She even sent custom photo instructions for a technical adjustment I needed. Great product, even better people. Highly recommended!
Great people to deal with
Great people to deal with, ordered a Finnmark FD-3 and they reached out and asked me questions, I asked them questions. Sauna is 2 months out but that's not on their end. Hopefully it is a good sauna.
Eric and Jessica are amazing
Eric and Jessica are amazing. I feel very good about placing my order with this company. I ultimately chose Nordica because of what I read on their customer service. I had many options to buy this sauna. I am so grateful I chose Nordica!!
Easy shopping.
Krizza was an excellent communicator…
Krizza was an excellent communicator and very thorough!
Our experience was 6/5
Our experience was 6/5. From sales to delivery. Communication at every point was spot on. We received our 3 man Lugano Sauna and put it together with great ease (some pieces are heavier than others but with 2 able people, no problem!). We used it for the first time today (we needed to wait for electrician to install a designated line). We never used a sauna that did not have steam, we purchased the infrared option and really love it! Takes about 15 minutes to reach 145 degrees in our cold garage with outside temp in the high 30s. The Bluetooth speakers are clear and so easy to pair with our phone. So thrilled with our purchase and highly recommend Nordica; their customer service was excellent!!!! Chris was our sales agent- Thank you, Chris!
Great experience very informative phone…
Great experience very informative phone call. Ease of purchase and necessary information
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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