Scents N Stories レビュー 43

One word for thr brand is "Worthy fellow"

I placed and fully paid for my order on 21 May 2026 for delivery in Lahore. Today is 4 June 2026, and my order is still stuck "in process" with no delivery, no proper explanation, and no accountability from Scents N Stories.

What makes this situation even more unacceptable is that after keeping my order pending for nearly two weeks, they suddenly asked me to provide a payment receipt. Nowhere during the ordering or payment process was it stated that customers must separately share payment proof. If this is part of their verification process, it should be clearly communicated before taking customers' money, not weeks later when customers start asking about their delayed orders.

Their own shipping policy states that orders are usually processed within 1–2 business days and delivered within 2–5 business days. My order has exceeded these timelines by a huge margin, yet there has been no proactive communication, no apology, and no effort to resolve the issue.

The customer service experience was equally disappointing. Instead of receiving assistance, I was met with rude and unprofessional behavior from the helpline staff. As a paying customer, I expected answers and support, not attitude.

Taking payment immediately, failing to process an order within the promised timeframe, asking for additional proof after weeks of delay, and then treating customers poorly when they seek updates reflects extremely poor operational management and customer care.

At this point, it feels like the company is more interested in collecting payments than fulfilling orders efficiently. I strongly advise potential customers to think carefully before ordering, especially if they expect timely delivery, transparent communication, or professional customer service.

This experience has completely destroyed my confidence in Scents N Stories.

Unprofessional behavior: My parcel hasn't been delivered yet. It's been 10 days. They mentioned 2–4 working days. Their courier company, TRAX, hadn't received a call since I ordered again, and they said we can't deliver you because your previous parcel is on the pending list, so what?

Best perfume for everyday use.

Every single purchase I made from this brand has NEVER DISAPPOINTED ME! Not even once. Lasting 10/10, value for money 10/10, fragrances 10/10. I have owned more than 10 fragrances from this brand and I got compliments for every single one of those. I also want to highlight that when I purchased those fragrances, they did not have stalls in malls back then, so there was no way I could try the perfumes before purchasing. I am so glad I found a very reliable perfume brand. Their prices are so reasonable I have bought catch 22 and smash my head, merry me intense and so many others specially for gifting purposes and everyone absolutely loved it! I get compliments every time I wear them. Maze ki bat.. I own several international branded perfumes like bombshell, special limited edition guy wevictoria secret, bath n body works, Jimmy Choo, Dior , jadore Gucci flora Gucci bloom,J. , ARABIAN OUD, Versace and many many many others. Unke fragrance no doubt smell very premium but their lasting is so disappointing. Some of them last 3 4 hours some not even 1 hour.. :/ or itna Bura lgta he itna expensive perfume 1 ghanta b last na kre. Kisi event me Jana Hota Ghar SE laga k nikalte, 1 ghante k raste me fragrance hi ghyb.

I was beyond shocked when I tried their merry me Intense, bachi ki shirt pe lgaya tha or jitni dada bachi Pas SE guzri tab tb khushbu arhi thi, phr Mene 24 hours me kapre b change kra diye, maile kapre 1 week rakhe the usme b khushbu Ari thi 😂 oooorr Uske bad Mene kapre dho diye to dhulne k bad me kpre phela rhi thi TABBB BHI KHUSHU ARHI THI SHIRT ME SE 😬😬😬 Surf excel fko bolo ye dho k dikhayen lol or perfume ki price was little above 2400 hahah I felt so happy and so disappointed at the same time 🫩🤣

I was hesitating to post review because jis chiz k zada ache reviews ho famous hojaye WO ya to mehngi hojati ya uski quality kharab hojati he.. I don't know how long these fragrances will be available in reasonable prices but I'm so glad I did not miss them.

Summarizing my experience: go for their most famous top rated scents. I'm not saying other ones are bad but they rather smell a bit cheaper or maybe just not my taste.

Merry me simple edp
Merry me intense (my star fav perfume - I bought 2 bottles)
Lost light
Kiss my flower

Is list me sabse best merry me intense he. Uski lasting Kuch or hi level ki hai

Mens me abi tk srf catch 22 edp or smash my head esp try Kia he Mene. Kuch new b aye Hain like taiz Iqbal but I haven't tried them so I can't say anything about those.

The thing is that it has never disappointed me at any time at any event and Iqbal and smash my head is recommended 🖤🖤🖤

I purchased a duo of living floral from scents n stories and believe me it has soooo good and refreshing fragrance and the perfume is long lasting ✨🌸100 percent recommend to all new customers

Fake brand got paid actors at TikTok.shit quality and pathetic way of earning.by providing fake perfumes.last only 15 min.

Finally received my one of most fav fragrance Merry me I'm really obsessed with this osam fragrance thank you so much scent and stories for wonderful packging and lovely fragrance Delivery was so fast 🫶🏻❤️

Great products, but Catch 22 Gold Edition and Iqbal are truly exceptional perfumes.

I love their perfumes a lot they are really long lasting and smells awesome specially Romantic coffee and Catch 22
Must buy!!

Amazing perfumes and mist..

Hi everyone. This is a fake brand with fake perdumes. I have ordered there sample set and iqbal.poor quality and lasted just for 15 min all of them. They dont take reviews at tik tok and return policy is not there as they say you. Fragrance did not have any nites which was described.

In time COd. Safe parcels n the best part Premium fragrances in budget.
Love to explore.

Very bad customer service on both WhatsApp and the website. They only waste your time. I would never recommend them to anyone. They send one tracking number but never provide proper updates. Please do not place orders through their website or WhatsApp.

I had a really bad experience with Scent and Stories. I placed an order 9 days ago and have been messaging them daily. Every time they say the order has been delivered and that it will arrive in the next 1–2 days, but nothing has arrived yet. Sometimes they don’t even reply to messages, which shows very poor customer service.
I have already purchased 6 Hisar perfumes from them before and recently ordered 2 more. Previously I bought them physically from the store, but the last time I ordered online I faced the same issue, and now it is happening again.
Their service is very disappointing. I would not recommend ordering through their WhatsApp or website because the service is extremely poor. If you want to purchase from them, it is better to buy directly from their physical shop.
Due to this bad experience, I will not order from them again

Cash22 is Amazing, Saifull Malook is awesome. Thank u SNS

Very great fragrance in economical price I oder 3 perfume and all are amazing 😍

Refund policy just Video tak ha i think apki, many kal ak Perfume buy kya, Bahawalpur outlet say, box open krny per, bottle ka cap sae say band nae hota ha, even ka, spray button bhe khrab tha, ma again outlet per geya, kh yh change krty, to whaa muja bataya geya kh hamari, refund policy nae ha, ham ise ko sae kr dayty hyn, jab kh many khaa muja, koe or fragrance day dyn, but they just said sorry,
and your Helpline number: 021-36493098, just ringing ka leya rkhaa hoa ha,