SCENTUK レビュー 2,592

SCENTUK からの回答

1日前

Hello Nicola,

Great to hear you’re loving the products!

It’s always especially rewarding when you feel they match the originals so closely while still being such great value—that balance is exactly what we aim for.

And thank you for the suggestion on Jo Malone scents—Sweet Pea and English Pear are both beautiful choices, and feedback like this really helps us shape what we look at adding next.

We really appreciate your support and hope you find even more favourites in the range.

Keep an eye on your inbox as well—we often send out exclusive offers and little surprises for our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello,

Thank you for your amazing review!

We’re so glad to hear you’re loving Oud Mineral—it’s a special one, and it’s great to know it evolves beautifully throughout the day for you. That moment when you catch the scent and realise it’s you is exactly what we aim for!

A 10/10 from you truly means a lot, and we’re thrilled it’s made such an impression.

We hope you enjoy wearing it just as much every time, and we’d love for you to explore more of the collection—you might just find your next favourite.

Keep an eye on your inbox too—we like to treat our customers to exclusive offers and little surprises now and then.

Ash
Founder

SCENTUK からの回答

1日前

Hello Patricia,

Thank you so much for your wonderful review, Patricia!

We’re thrilled to hear you’re enjoying both the service and the fragrance—and even more so that it’s turning heads! There’s nothing better than getting compliments from strangers, and we love that you’re proudly sharing where to find us.

It’s great to know you feel it matches the original so well while still being such great value—that’s exactly what we aim for.

We really appreciate your recommendation, and we hope you continue to discover even more favourites with us.

Make sure to keep an eye on your inbox—we often send out exclusive offers and little surprises for our customers.

Ash
Founder

SCENTUK からの回答

1日前

Dear E,

Sorry to hear this one hasn’t met your expectations.

We always aim for our fragrances to be both true to scent and long-lasting, so it’s disappointing to hear you’re only getting around 30 seconds of wear. That definitely isn’t the experience we want for you.

We’d really like the chance to look into this and help you further—please reach out to us at support@scentuk.com so we can assist you directly and get this resolved for you.

Kind regards,

Ash
Founder

SCENTUK からの回答

1日前

Hello Makis,

Thank you for your fantastic review!

We’re so pleased to hear you’re loving the scents—and that they’ve even exceeded the originals for you, that really means a lot to us.

It’s great to know you’ll be coming back for more, and we can’t wait for you to discover even more favourites from our range.

Make sure to keep an eye on your inbox—we often share exclusive offers and little surprises with our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Iwona,

Thank you so much for your kind words!

We’re delighted to hear you were happy with the service—it means a lot to us that you’d recommend us too.

Your support is truly appreciated, and we hope to have you back again soon to find your next favourite.

Be sure to keep an eye on your inbox—we love treating our customers to exclusive offers and little surprises.

Ash
Founder

SCENTUK からの回答

1日前

Hello Jenny,

Thank you for your thoughtful review!

We’re really pleased to hear you found the ordering process easy, and that everything arrived well packaged and quickly—that’s exactly the experience we aim to deliver.

We completely understand your point about 5ml samples too—it’s great feedback and something we’re always considering as we look at ways to improve the experience for our customers.

We truly appreciate you taking the time to share your thoughts, and we hope you’re enjoying your fragrance.

Do keep an eye on your inbox—we often send out exclusive offers and little surprises.

Ash
Founder

SCENTUK からの回答

1日前

Hello Andre,
Really glad to hear you think it’s good and close to the original—that’s exactly what we aim for.

It’s also great to know you feel it’s worth the price, and we completely understand trying it out because of the money-back guarantee; we include that so people can feel confident giving new scents a go.

We’d really appreciate it if you’d consider leaving us the full 5 stars if you’re happy overall—it genuinely helps support our small business.

Hope to see you again when you’re ready to try something new from the range.

Ash
Founder

SCENTUK からの回答

1日前

Hello Laura,

Thank you so much for your lovely review!

We’re so glad you decided to give us a try—and even happier to hear how impressed you both are with the fragrance. Finding a scent you love at that price point and then discovering a dupe that matches it so closely (and lasts!) is exactly what we aim for.

It’s great to know the delivery was quick and that you found it excellent value too.

We love that you’re planning to try more, and we can’t wait for you to discover even more favourites together!

Make sure to keep an eye on your inbox—we often send out exclusive offers and little surprises for our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Brian,

Thank you for your continued support!

We’re so pleased to hear you’re restocking your favourites—that really means a lot to us. It’s always great to know our fragrances have earned a place in your regular rotation.

We hope you enjoy them just as much every time, and maybe even discover a new favourite along the way.

Don’t forget to keep an eye on your inbox—we love treating our returning customers to exclusive offers and little surprises.

Ash
Founder

SCENTUK からの回答

1日前

Hello Abdul Jawad,

Really great to hear this is your third purchase—that kind of continued support means a lot.

We’re especially pleased you’re finding the fragrances long-lasting and that you’ve been able to save so much while still getting the quality you’re after. Even better that you’re receiving compliments too—that’s always a good sign it’s working well for you.

We also appreciate you highlighting the quality aspect; we put a lot of focus into getting that balance right.

Looking forward to having you back again for your next order, and hopefully there are still plenty more compliments coming your way.

Keep an eye on your inbox as well—we often share exclusive offers and little surprises for returning customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Thomas,

Great to hear you’re happy with everything!

We’re really pleased the price, delivery speed, and scent quality all hit the mark for you—that’s exactly the experience we aim to provide across the board.

Hope this one becomes a regular favourite for you, and we look forward to having you back again when you’re ready to explore more from the range.

Keep an eye on your inbox as well—we often send out exclusive offers and little surprises for our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Lisa,

Really great to hear we’ve become your go-to for inspired fragrances!

We’re especially pleased you’re finding the ordering process easy and the fragrance information helpful—it’s something we put a lot of effort into so people can choose with confidence. It’s also great to know the delivery and packaging have consistently met expectations for you.

We appreciate your support and are looking forward to your next order—especially as you explore any new releases coming in.

Keep an eye on your inbox as well—we often share exclusive offers and little surprises with our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Paul,

Really great to hear this is your second order with us!

We’re glad you’re enjoying the fragrances and that they’re matching your expectations so closely—that consistency is something we work hard on.

It’s also great to know you’re planning to come back again soon. We look forward to having you explore more from the range.

Keep an eye on your inbox as well—we often send out exclusive offers and little surprises for returning customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Simon,

Got it — you want it framed as a gentle prompt to upgrade the rating, not a service improvement question.

Here’s the corrected version:

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Really glad to hear delivery was good and everything arrived as expected!

We’re pleased it hit the mark for you overall. If you’ve got a moment, we’d really appreciate it if you’d consider us for the full 5 stars?

Hope to see you again soon when you’re ready to try more from the range.

Ash
Founder

SCENTUK からの回答

1日前

Hello NB,

Really great to hear we were able to bring that scent back for you!

Recreating discontinued fragrances is something we take a lot of pride in, so it’s especially rewarding to know it feels so close to what you remember. It’s also good to hear the sampler did its job and helped you feel confident enough to go for the larger bottle.

We’re looking forward to getting your next order out to you, and hopefully you’ll find even more scents that bring back memories or become new favourites.

Keep an eye on your inbox as well—we often share exclusive offers and little surprises with our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Marc,

Really great to hear you’re this happy with everything!

It’s especially good to know the scent is spot on for you, and that both the service and pricing have hit the mark as well. Even better that you’ve already come back and ordered more—that means a lot to us.

We appreciate your support and hope the next ones you try become new favourites too.

Keep an eye on your inbox as well—we often share exclusive offers and little surprises for our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello,

Really glad you’re enjoying the scent!

It’s always great to hear when a fragrance lands well and becomes something you reach for.

Hope it continues to be a favourite for you, and we’d love to have you back again to explore more from the range when you’re ready.

Keep an eye on your inbox as well—we often share exclusive offers and little surprises with our customers.

Ash
Founder

SCENTUK からの回答

1日前

Hello Karolina,

Thanks for your honest feedback—really glad to hear you’re enjoying the fragrance itself.

We’re sorry to hear the longevity hasn’t quite met your expectations. Performance can sometimes vary slightly depending on skin type, application, and even environment, but we completely understand expecting more staying power. A couple of sprays on moisturised skin or clothing can often help it last longer throughout the day.

We appreciate you taking the time to share this, and it’s helpful for us as we continue improving the range.

If you’d like, we’d be happy to recommend some of our stronger, longer-lasting options next time.

Ash
Founder