Scratchee レビュー 520

Scratchee からの回答

8時間前

We’re glad to hear you’re having fun every time, that’s exactly what we aim for. Wishing you lots of luck and great wins ahead! 🎉

Scratchee からの回答

4日前

Thank you so much for sharing your experience!
We’re really glad you decided to give it another shot and took advantage of the promotions it’s awesome to hear it paid off in such a meaningful way. We work hard to keep things exciting with special offers and fast, reliable withdrawals, so it’s great to know that stood out to you.
If you ever have questions or need anything, our team is always here to help. Wishing you the best of luck on your next games!

Scratchee からの回答

4日前

¡Muchas gracias por tu reseña! Nos alegra saber que tu experiencia fue rápida, fácil y con buenas oportunidades de ganar. Trabajamos constantemente para ofrecer una plataforma ágil, divertida y con excelentes promociones para nuestros jugadores. Si necesitas ayuda en cualquier momento, nuestro equipo siempre está disponible para asistirte. ¡Te deseamos mucha suerte en tus próximas partidas!

Scratchee からの回答

2026年4月8日

Thank you so much for sharing your experience! We’re thrilled to hear that you won on your first play and that your eGift card was delivered smoothly. That’s exactly the kind of experience we aim to provide. We really appreciate your recommendation and hope you continue to enjoy playing with us. If you ever need any assistance, our support team is always here to help!

Scratchee からの回答

2026年4月2日

Hi there, thank you for taking the time to share your feedback. We really appreciate it! You make a great point about the wording of the “second chance” feature, and we understand how “enabled” could be misleading. We’ll be sure to pass this along to our team for review so we can improve the clarity of the experience. We’re also glad to hear you’ve had a positive experience overall and that our customer service has been helpful. That means a lot to us! If you ever have additional suggestions or need assistance, don’t hesitate to reach out. We’re always here to help!

Scratchee からの回答

2026年3月28日

Hi Solomon, please reach out to hello@scratchee.com with the email address and name associated with your Scratchee account, and we will look into this for you. Thanks!

Scratchee からの回答

2026年3月27日

Thank you so much for your amazing review! We're thrilled to hear that you were able to play, win, and withdraw without any hassle. That’s exactly the experience we aim to provide. It’s great to know you had such an awesome time, and we truly appreciate your support!

Scratchee からの回答

2026年3月27日

Thank you for sharing your experience! We completely understand having doubts at first; it’s always good to be cautious. We’re so glad you gave it a try and were able to successfully cash out and receive your funds quickly. It’s great to hear you’re enjoying the platform! If you ever have any questions or need assistance, we’re always here to help. Happy playing!

Scratchee からの回答

2026年3月23日

Thank you for the feedback, Thaone. We totally get the skepticism—keeping your information and your winnings secure is our top priority. There’s nothing better than that first "big win" feeling, especially when it hits your bank account in minutes!

We’re thrilled to have you with us and look forward to seeing you more. Good luck on your next round!

Scratchee からの回答

2026年3月23日

Thanks for the glowing review, Ann! We’re glad our support team and fast withdrawals hit the mark for you.
Good luck, and thanks for reminding everyone about the 2nd Chance and to Play Responsibly!

Scratchee からの回答

2026年3月20日

Thank you so much for the 4-star shout-out, Mikey! We are thrilled to hear that you’re enjoying our virtual scratch-offs and that our commitment to transparency is hitting the mark for you.

We firmly believe that players deserve to know exactly how the games work, which is why we make sure those odds are front and center. It’s awesome to see that being appreciated! We hope you hit that big win soon.

Scratchee からの回答

2026年3月11日

Hi Debra, thank you for your review. Please reach out to hello@scratchee.com with your details for this to be reviewed for you.

Scratchee からの回答

2026年3月11日

Thank you for sharing your experience, Christ! We are thrilled to hear that you won and redeemed your winnings both times you played.

Scratchee からの回答

2026年3月6日

We’re sorry to hear about your frustration, Megan. To clarify, our platform’s redemption options are based on your total balance:

Balances under 100: Only gift card redemptions are available.
Balances of 100 or more: This unlocks alternative payout methods.

We appreciate your feedback regarding the accessibility of these rewards for players in rural areas and will share this with our team.

Scratchee からの回答

2026年3月3日

Thank you for your feedback. We truly appreciate you taking the time to share your experience.
We’re sorry to hear that withdrawing your winnings has felt like a hassle at times. While withdrawals can absolutely be completed, we understand that the process should feel smooth and straightforward every time. If you ever run into issues, our support team is always here to guide you step-by-step and make it as quick as possible. We’re also continuously working to improve the withdrawal experience to make it easier for everyone. Thank you for playing, and we appreciate your patience!

Scratchee からの回答

2026年3月3日

Thank you for sharing your experience! 🎉 Congrats on hitting $500 on your $10 ticket, that’s an awesome win! Since it was over the weekend, it’s normal for the withdrawal to take a little longer to show in your bank, but once the bank processes it, the funds should appear right away. We're glad you’re enjoying the game so far, and we hope your winnings hit your account smoothly on Monday! 🥳

Scratchee からの回答

2026年3月2日

Love to hear it, Terri! We aim to keep those payouts moving as fast as your winning streaks. Thanks for being part of the Scratchee community—keep those wins coming!

Scratchee からの回答

2026年3月2日

What a way to turn a rough night around! 🥳 We’re thrilled you and the family are enjoying the app, Todd. We have paused our referral program and will restart it in the future.

Scratchee からの回答

2026年3月2日

Welcome to the winner's circle, Roy! 🏆 There’s nothing better than a same-day payout. We're glad you’re off to such a strong start. Good luck on your next scratch!

Scratchee からの回答

2026年2月26日

Hi there, Congratulations on your Second Chance wins and especially on hitting the $100 ticket! 🤑 That's awesome to hear! We're glad you're enjoying the Second Chance feature and having some great wins along the way. We hope you continue to have fun and good luck with your future plays! Thanks for sharing your experience with us! ⭐