seagull1963.com レビュー 333

seagull1963.com からの回答

1日前

Hello Jacob,

Thank you very much for your kind words! We’re really glad to hear you’re happy with the watch, the communication, and the delivery.

We truly appreciate your support, enjoy your timepiece!

Best regards,
Vincent

seagull1963.com からの回答

2026年4月6日

Hey Nabil,

Thank you for your message, I completely understand your concern.

As mentioned in our previous conversation, your package is currently in customs. At this stage, the process is handled entirely by local authorities, and unfortunately, we do not have control over the exact timing, which is why we’re unable to provide a precise delivery date just yet.

Once the parcel is released, it will be handed over to the local courier for final delivery, and we’ll then be able to give you a more accurate estimate.

Thank you for your patience and understanding.

Kind regards,
Vincent

seagull1963.com からの回答

2026年4月6日

Hey Jose!

Great to hear that you love the watch and service.

Thank you!
Vincent

seagull1963.com からの回答

2026年3月25日

Hey Mr Miller,

Thank you for your kind words. We are glad you loved the communication and services.

Best regards,
Vincent

seagull1963.com からの回答

2026年3月17日

Hello,

Thank you so much for your kind words! We’re really glad to hear that your Bronze ICON II arrived safely and that everything went smoothly with the delivery.

It was a pleasure assisting you throughout the process, and we truly appreciate your patience and trust. Even more, we’re happy to know that you love the watch, it means a lot to us.

Enjoy your timepiece, and if you ever need anything in the future, we’re always here to help.

Best regards,
Vincent

seagull1963.com からの回答

2026年3月13日

Hey Gaurav,

Thanks for your comment. I can see that part of the order was already delivered, and the other is with last mile delivery and should be delivered soon. Unfortunately, the customs clearance process took long, a process we can't really control.

I will reach out on email.

Thanks!
Vincent

seagull1963.com からの回答

2026年3月9日

Hey Edgar, Great to hear. Thanks!

seagull1963.com からの回答

2026年3月9日

Hello Mathius,

Thanks for your review. We had sent an email earlier and we are yet to receive a reply.

Could you please provide a bit more detail about the issue? For example, is the watch not running, is the chronograph not functioning, or is there visible damage? If possible, a short video or a few photos would also be very helpful for our assessment.

Once we have this information, we’ll guide you through the next steps and arrange a solution as quickly as possible.

Thank you!
Vincent

seagull1963.com からの回答

2026年3月2日

Hello Sinisa,

Thank you for your review. Glad you loved the watch.

Kind regards,
Vincent

seagull1963.com からの回答

2026年2月26日

Hello Patrick,

Thank you for your review! Great to hear that you loved the watch and services.

Thank you!
Vincent

seagull1963.com からの回答

2026年2月19日

Hello Husam,

Thank you for taking the time to share your feedback again.

I’ve reviewed your case and i have personally reached out again using a different email address, incase our previous emails were filtered by your mailbox. Please also check your junk folder.

We are willing to help with your case, but we need a response so we can proceed with the warranty claim.

Kind regards,
Vincent

seagull1963.com からの回答

2026年2月16日

Hello Darko,

Thank you very much for your kind and detailed review, we truly appreciate it.

We’re delighted to hear that the watch met your expectations and that you were happy with the overall experience. And thank you as well for your understanding regarding the leather case, we’re glad we could resolve it quickly and smoothly for you.

Your recommendation means a lot to us. Enjoy your Seagull 1963, and we hope it brings you many years of enjoyment!

Vincent
Seagull1963.com

seagull1963.com からの回答

2026年2月16日

Hello Kas,

Wat fijn om te horen, bedankt voor je mooie review!

Geweldig dat alles precies was zoals omschreven en dat je tevreden bent. Veel plezier met je horloge, en bedankt voor de aanrader 🙌

Vincent
Seagull1963.com

seagull1963.com からの回答

2026年2月3日

¡Gracias, Ignacio, por compartir tu experiencia! Nos alegra mucho saber que estás satisfecho con tu ICON II y con la entrega.

Es genial saber que los pequeños detalles, como el aroma del cuero y el estuche de regalo, hicieron la diferencia. Gracias por recomendarnos y por confiar en Seagull.

¡Disfruta tu reloj!

Vincent,
Seagull 1963 Team

seagull1963.com からの回答

2026年2月3日

Hey Stuart,

Thank you for your feedback!

We’re happy to hear everything went smoothly and that you had a great experience. Enjoy your watch, and thank you for choosing Seagull.

Vincent
Seagull 1963 Team

seagull1963.com からの回答

2026年2月3日

Hello Razvan,

Thank you for the amazing feedback!

We truly appreciate your support and are glad you’re enjoying the watch. It means a lot to us—thank you for choosing Seagull.

Vincent
Seagull 1963 Team

seagull1963.com からの回答

2026年1月30日

Dear Derek,

Thank you very much for taking the time to update your review and for sharing such detailed feedback.

We truly appreciate your patience throughout this process, and we’re glad that the matter was resolved to your satisfaction on January 29th. Your recognition of this effort and your revised rating mean a great deal to us.

Your observations regarding the finishing inside the case lugs are noted and valuable. Feedback like yours helps us identify areas for improvement, and we will certainly pass this on to our production team for consideration in future releases.

It was a pleasure corresponding with you, and we genuinely appreciate the passion and care you bring as a collector. Knowing that our watches earn a place alongside pieces in dedicated private collections is something we’re very proud of.

Thank you again for your trust, understanding, and kind words.

Warm regards,
Vincent

seagull1963.com からの回答

2026年1月30日

Hello Swathi,

Thank you for your review, and I’m truly sorry for the experience.

In some cases, orders are shipped separately as we operate from two different warehouses. In your case, the pouch was shipped from our Hong Kong facility, while the watch was dispatched from Belgium. This is why the watch arrived earlier than the pouch.

I can also see that you received a response and that the issue has since been resolved. My sincere apologies if the response time felt long, our team is usually offline during weekends.

Thank you for your understanding.

Kind regards,
Vincent

seagull1963.com からの回答

2026年1月19日

Hello Chris,

Thank you for reaching out.

My sincere apologies if you did not receive the return label. It has been sent again to you if you missed it.

We are still interested in resolving the issue and i have personally reached out already.

Thank you!
Vincent