Great products at cheap prices, in these days of you get what you pay for, you pay cheap prices and you get sh*t. Let me tell you this company is the exception to that rule good quality mastics and ex... もっと見る
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web order 224255 As per my email to you -I placed my order without problems and it was delivered this morning on the 3rd delivery notification. It was well wrapped but when opened I was surprised to... もっと見る
This product does precisely what it says on the packaging. The instructions are easy to follow and the product is a joy to work with. Repairing my timber windows has been taken to a new level. Thank... もっと見る
企業が回答しました
Prompt delivery. A lot more cost effective than the big DIY chains - even after the postage is added!
企業情報
Sealants Online (From County Construction Chemicals Ltd.) について
当該企業による記述
The E-Shop from
County Construction Chemicals
Ltd.
Established in the joint sealing business for over 50 years, we're proud to introduce Sealants Online - a selection of our finest coloured mastic joint sealants, adhesives, specialist build & repair, waterproofing materials, foams, fillers, fire protection, wood care & repair, stone care, block paving & patio sealers, primers, cleaners, safety equipment, mastic guns, tools and accessories.For all your mastic sealant supplies and more, we've got you!
Our company -
a brief history
Allow us to introduce ourselves, we are County Construction Chemicals Ltd. From humble beginnings, starting out as a mastic contractor in 1971, (known nationally as County Mastics) working in and around London in a specialist trade and then progressing into distribution 10 years later as CCC Ltd. it’s fair to say, now nearly 50 years on, as a company, we’ve evolved and carved a firm slot in the mastic joint sealant and waterproofing material distributor market.
We sell -
sealants online
Specialising in all types of mastic joint sealants, with a large stock holding, we’re proud to say that we officially have the largest range of silicone colours in the whole of the UK on sealants online!As well as our friendly and popular showroom counter in Chingford, North-East London and our online, E-Shop business www.sealantsonline.co.uk, we also have a fully-manned technical sales to become one of the UK’s largest suppliers of high quality building and waterproofing materials, specialising, of course in stocking a gigantic variety of sealants online.
Customer service -
the human way
With a heavy focus on the fastest delivery becoming the number 1 priority for many consumers, customer service has become a secondary consideration. Here at Sealants Online, we’re still somewhat reluctant to get carried away with the Amazon Prime type of service, (although we do deliver rapidly) prioritising instead in maintaining a connection with our customers directly, offering guidance, advice and assistance, whilst still providing an excellent service with detailed delivery information, something that other companies who sell the same or similar product ranges to us fall short on.
Internet interceptors -
no substance
Many of the ‘middle man’ companies that spring up online these days offer no direct contact details (a certain red flag for ordering materials online) and simply intercept business via paid ads on search engines, lacking any technical knowhow, promising fast deliveries, then send the goods direct from the manufacturer, often undercutting everyone else online, earning unfeasible, low margins with no longevity to their business model and ultimately affecting their overall service and performance. Longevity -
service & reputation
We’ve been distributing materials from our warehouse in Chingford, North-East London for over 40 years, using trusted, national courier services and/or local delivery services where possible within London and the surrounding counties. This length of service is not something that just happens, but rather is built up on a solid reputation and satisfaction from repeat custom. With this key factors being at the forefront of our business model, it's fair to say that Sealants Online are here to stay!Customer Service
当該企業による記述
- Real human beings ready to help
- With a heavy focus on the fastest delivery becoming the number 1 priority for many consumers, customer service has become a secondary consideration. Here at Sealants Online, we're somewhat reluctant to get carried away with this type of service, opting to maintain a connection with our customers directly, providing advice and assistance, whilst still providing a solid service with detailed delivery information, something that other companies who sell the same or similar product ranges to us fall short on. Most of these ‘middle man’ companies offer no direct contact details and simply intercept business online, lacking any technical knowhow and promising fast deliveries, then sending the goods direct from the manufacturer, often undercutting everyone else online, earning unfeasible, low margins with no longevity to their business model and ultimately affecting their overall service and performance. We’ve been distributing materials from our warehouse in Chingford, North-East London for nearly 50 years, using trusted, national courier services and/or local delivery services where possible within London and the surrounding counties.
Next day delivery as standard where possible
Fast delivery - 4 out 5 are next day
We do operate a round-the-clock picking, packing and shipping procedure from 6am-5pm each weekday. If your order is placed before 1pm Monday-Friday and we have full stock of everything on your order, then we'll do our utmost to get that order out that same day for next day delivery as standard (Friday deliveries will not be delivered over the weekend.
連絡先
Unit 4 Chingford Industrial Centre, E4 8DJ, London, 英国
- 020 8524 1931
- info@sealantsonline.co.uk
- sealantsonline.co.uk
SEALANTS ONLINE plus much, much more!
4.8
優良
611件のレビュー
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ネガティブなレビューの 85％に回答しています
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Not yet received after 7 days
Hi
My order hasn't arrived, I suspect because whoever processed the order has put our company name in front of the delivery address, which is a residential address and so probably couldn't be found. I do need this sealant delivering before Thursday though, So if it could be left behind the bin of 60 The Birches, it would be appreciated.
Many thanks Joe
2026年6月29日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Morning Joe,
Apologies for not getting back to you sooner regarding your order. Unfortunately, the delay was due to a supply issue with the manufacturer, which affected your delivery.
My colleague Amy should have been in touch with you over the past couple of days since you posted this review. She has offered you an alternative product that we had available in stock so you wouldn't have to wait any longer.
We've also included a few extra goodies in your parcel as a goodwill gesture, and we hope you find them useful.
We're very sorry again for the inconvenience, and we really appreciate your patience and understanding.
Good product delivered on time
2026年6月24日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our products and delivery Danny, we appreciate it. See you again soon :-)
Always a pleasure
2026年6月26日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our company Peter, we appreciate it. See you again soon :-)
Super quick delivery
I ordered and expected delivery a couple of days later as I was in no rush.
But to my pleasant surprise it turned up next day, about 12 hours from time of order.
Thank you
2026年6月25日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our service and super quick delivery Paul, we appreciate it. See you again soon :-)
Great company deliver their specialist products expertly
Brilliant company and even better when you go in. They do one thing and they do it really well. Just wish they opened at weekends!
2026年6月16日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our service, staff and delivery Aaron, we appreciate it. See you again soon :-)
Always delivered on time
2026年6月18日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our timely delivery Kevin, we appreciate it. See you again soon :-)
Very efficient service
2026年6月22日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our efficient service Mark, we appreciate it. See you again soon :-)
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our service Andrew we appreciate it. See you again soon :-)
Good service
2026年6月15日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our general service Laszlo, we appreciate it. See you again soon :-)
Fast delivery I’ve yet to review the…
Fast delivery I’ve yet to review the product but service was great delivered fast well packaged.
2026年6月19日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our service and fast delivery & packaging Philip, we appreciate it. See you again soon :-)
Recommend to me by a mate
Recommend to me by a mate
Top draw service
Good price
Will defo use again as and when 👍👍
2026年6月15日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our service and prices Darren, we appreciate it. See you again soon :-)
Always Have what I need and if they…
Always Have what I need and if they don't it will be sourced. Great opening times for us in the trade.
2026年6月11日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our product range and service Hugh, we appreciate it. See you again soon :-)
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our products and dispatch Ryan, we appreciate it. See you again soon :-)
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our products and quick delivery James, we appreciate it. See you again soon :-)
Let down by delivery courier
The product, packaging and despatch time were all good. However, my whole experience was soured by the fact that the courier used repeatedly postponed my delivery (3 times). As a business, I'm sure there are other couriers who can provide an appropriately reliable delivery service that reflects your business in a positive light.
2026年6月3日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your feedback of our general service Richard, we appreciate it. Apologies the courier had issues with your delivery. Hope to see you again soon :-)
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our general service and quick delivery Paul, we appreciate it. See you again soon :-)
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our sales team communication CoreBuild we appreciate it. See you again soon :-)
Would have given 5 stars,as I got what…
Would have given 5 stars,as I got what I ordered,which I couldn’t find anywhere else.thenonky fault was I didn’t get a notification when it was dispatched,and there was then confusion with couriers,and an extra charge as it was coming from UK to Ireland,that part not the suppliers fault,but the notification would have made it easier to know the messages I was getting from couriers weren’t a scam.
2026年5月17日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your feedback of our general service Eamon, we appreciate it. Apologies the couriers let us down on this occasion. See you again soon :-)
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our general service Dan, we appreciate it. See you again soon :-)
Really happy with the service from the…
Really happy with the service from the time I ordered to the time I received my order everything went smooth I would really recommend this company.
2026年6月7日
Sealants Online (From County Construction Chemicals Ltd.) からの回答
Thank you very much for your positive feedback of our start-to-end procedure Mark, we appreciate it. See you again soon :-)
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