Arnaque à fuir !! Jâai commandé il y a 1 mois pour plus de 80⬠je nâai toujours AUCUNE nouvelle de la commande. Ils ont supprimé mon compte donc je nâarrive meme pas à accéder à la commande FUYEZ FUYE... ãã£ãšèŠã
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I was expected to pay $61 AUD for my order, and that was what showed up when I placed an order (including discount code). However, I was sent by my bank a notification that I paid $64 AUD. I... ãã£ãšèŠã
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Bikini did arrive in the end and was very nice, but not a great customer service while it was missing
Placed my order on 3/7 and then received a notice on 3/9 that it was shipped. The link they sent me for tracking hasnât been updated since then and it has provided no updates. Itâs been longer than th... ãã£ãšèŠã
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Arnaque à fuir !
Arnaque à fuir !! Jâai commandé il y a 1 mois pour plus de 80⬠je nâai toujours AUCUNE nouvelle de la commande. Ils ont supprimé mon compte donc je nâarrive meme pas à accéder à la commande FUYEZ FUYEZ VITE CALCULEZ PAS LES BONS AVIS CâEST DES BOTS
2026幎3æ20æ¥
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Terrible
Terrible. Iâm out $200 for the shippers mistake. They lost my package and Seamoll isnât even attempting to help resolve the situation. Donât waste your money or your time.
2026幎3æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Olivia,
We are sorry to hear that you haven't received your order yet.
We offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.Â
Please offer us your order number or you can contact us via official.service@seamolly.com
Best Regards
nightmare customer service
ugly bathing suit with nightmare customer service
they sell total junk and then offer you a partial refund so they don't have to deal with the returns. total joke.
2026幎3æ4æ¥
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Seamolly ããã®åç
Dear AnaïŒ
We are sorry to hear that you are not satisfied with your order. Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.Please
send us your order number. We are always happy to assist you.
Best regards
SCAM!!!!
SCAM!!!!! its been 23 days since i've ordered and the communication has been like this:
"Hi,
Please wait for some days.
We have informed the shipping agency to check this package.
Thank you for your understanding.
Best regards"
I requested a refund and they just sImply did not reply.
SCAM!!!!!!!!
2025幎11æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Customer,
We sincerely apologize for this delivery issue.
We always reflect on the vital feedback that customers provide us in order to improve our shopping experience in the future.
Please check your account and reply to the message we have sent to you regarding your particular case.
Best Regards
Seamolly Customer Service
dishonest business, products not worth the price/hassle
i ordered on 7/9 and it took about 3 weeks to arrive. at one point, my order was sent back to the warehouse without explaination. i emailed them about this and they gave about 5 vague and evasive copy-pasted responses with no useful information or indication that they were working on fixing the issue.
when it finally did arrive, i had to return due to sizing issues (both bikinis ran small, and one of them didn't really look like it did on the website). they kept trying to get me to keep the products and offered to refund me $27. when i pushed for a full refund, they said i could still keep the bikinis and offered $43. my last option was to get a full product refund and ship the items back myself, but i would have to supply an international shipping fee, and i would not get a refund for the shipping fee in my original order. i spent $64 on my order in total including shipping, so it was never going to be a "full refund" no matter what.
i ended up filing a dispute with my bank over this. seamolly is not helpful when something goes wrong with your order and will try to LOWBALL you on refunds. also partial refunds are NOT listed anywhere in their exchange/return policy.
the products themselves are nice overall and look good quality but they run small and ordering from here is risky unless you know 100% that you will keep them.
overall untrustworthy and borderline scam, would not recommend buying from here.
2025幎8æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Valentina,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
The worse customer service
The worse customer service, very bad service, they donât include any invoice or return form to exchange or refund. Fabric is cheap like SHEIN. Lost my money.
2025幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Jacqueline ,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Lieferzeit ca. 1,5 wochen
Produkte bestellt und nach ca. 1,5 Wochen angekommen. Gute QualitÀt und haben gepasst.
2025幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
This company is definitely a scam
This company is definitely a scam. Didn't realize this company was based in China until I placed my order and checked the shipping location. They will send you your order but THEY WILL NOT LET YOU RETURN ITEMS REGARDLESS OF THEIR RETURN POLICY. Terrible customer service, please do not support them. Also expensive considering the quality of items. Sketchy and bad vibes all around...
2025幎7æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Addie,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
I bought a bathing suit but had toâŠ
I bought a bathing suit but had to return. I never received my money back. After emailing 20 times, I opened a case with PayPal. Don't order unless you know you will keep it
2025幎6æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Mila,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Just like others
Just like others, terrible customer service. They takes an entire day to reply to your email even after several exchanges. They keep wanting me to keep the bathing suit and give me a partial refund, which was first $22 and now I'm being promised $36, very sketchy. I'm also annoyed that I now need to pay for the return AND I only get refunded the amount of the swimsuit, not the shipping cost. It makes me want to cut my loses because I will return it and be out of >$10 after it's said and done.
2025幎6æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Elizabeth ,
We are sorry to hear that you are not satisfied with your order.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Completely a scam
Completely a scam. The checkout wasnât accepting my payment and then they asked for a screen recording of what was happening through a very sketchy email. I didnât send it bc that would have shown my info but now needing to cancel my card bc I have it to them at the checkout so I would just avoid at all costs.
2025幎6æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Ryen,
Thank you for your feedback.
Again we apologize for this inconvenience.
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
unglaublich....kauft dort niemals.
unglaublich....kauft dort niemals.
Man kÀmpft um Ware zurÌckzuschicken und dann um Geld zurÌck zu erhalten.
Lasst auf keinen Fall locker und droht mit Anzeige
2025幎5æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Tanja ,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Delivery turned up in the end
Bikini did arrive in the end and was very nice, but not a great customer service while it was missing
2025幎5æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Don't buy from Seamolly! Scam!!
Don't buy from Seamolly!! They charged my card for the purchase, but then also withdrew a significantly higher amount shortly after, which I had to report to my bank and the police. Moreover, my bank told me they attempted to withdraw large sums after thatâit was pure luck that I didnât have that much money on the card at the time. This is a huge scam, and Iâm warning you not to shop there!!
2025幎3æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Mal,
Thank you for your message.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
extended delivery time and no helpful responses
Placed my order on 3/7 and then received a notice on 3/9 that it was shipped. The link they sent me for tracking hasnât been updated since then and it has provided no updates. Itâs been longer than the 3-7 business days that is advertised on their website. I reached out because I no longer want my order because I needed it for a specific trip that has now passed. Customer service was very rude, unhelpful and provided absolutely 0 relevant response. Super super super super disappointed because the products are so cute they could have amazing potential if they could get it together a little more.
2025幎3æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Hart,
Thank you for your review. We apologize for this delivery issue.
There may be some delays between scanning events and the website' s updates. The tracking status will take a few days to be updated online by the shipper.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Paid more than what I expected, and so-so customer service
I was expected to pay $61 AUD for my order, and that was what showed up when I placed an order (including discount code). However, I was sent by my bank a notification that I paid $64 AUD.
I emailed right away to customer service to ask them to check this in hopes that I could have gotten some of my money back, however they kept replying that it was just a fluctuation in the exchange rate and that they hoped I would understand.
I must say, customer service is quick in response time, however I think that it's unacceptable that they would price stuff incorrectly. I don't think I'd order from them again as I'd hate to pay more than what I expected.
Also, in the emails exchanged they had a lot of informalaties and grammatical errors, so not sure if this is professional service.
I will write another review on the swimsuit when I receive it!
2025幎1æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear ellie,
Thank you for notifying us of your complaint.
Pricing of products sold by Seamolly .com is based upon figures calculated in U.S. Dollars (US$).
Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates.
Due to fluctuating currency values, prices displayed in non-U.S. denominations of currency on the Site, other than on the individual product page, may not be the most current.
Due to the current global situation, we're experiencing an extraordinary increase in the amount of support tickets.
We are working around the clock and putting all our efforts and resources into providing a prompt response to all our customers.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
Awaiting for your reply.
Best Regards
Seamolly Customer Service
Return policy states they will acceptâŠ
Return policy states they will accept returns 14 days from delivery and an acceptable reason is sizing issue. I requested a return due to sizing issue the day swimsuit was delivered and got an email stating they wouldnât refund my order. Completely dishonest business. Do not order from Seamolly!!!
2024幎11æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Jansen ,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
terrible customer service support
terrible customer service support. i had no emails or shipping updates from the tracking website for about a month other than my order confirmation. i emailed and they responded saying it had already been delivered and received a signature with it, and the tracking number they provided in the email response was not the same as the one i had originally been provided with. i corrected them, and they said it was shipped, returned due to an 'unexpected shipping error' and re-shipped and now delivered. i wasn't informed of this at all, and when i asked for a refund, i received about three automated and repeated responses. will have to be disputing directly with my bank.
terrible and unprofessional support and will not be ordering from them again. it seems very mixed with good and bad experiences, but this is the first time i've had a problem with online shopping. disappointed.
2024幎10æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear georgieïŒ
We are sorry for this inconvenience and that you have yet to receive your item.
If the package has been delivered according to the shipping website,Seamolly cannot be made liable of non-delivery in this case.
Unfortunately these kinds of losses are beyond our control.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Please do not buy
Please do not buy. I got an order few weeks ago⊠quality not so good and worstâŠ. I was not able to return it!!!! They said I was not allowed because the would have not been able to sell it again. Not trustable web site!!!! Stay far from.
Order 21769.
2024幎8æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Pamela ,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please kindly review our warranty policy here: https://seamolly.com/pages/return-exchange
Please offer us your order number or you can contact us via official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
Seamolly dropshipping
This website is a dropshipping store. They buy their stuff from zaful and resell them. The material is okay, but you can get them at zaful for cheaper prices.
2024幎6æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Seamolly ããã®åç
Dear Emma,
Thank you for your review.
Seamolly aims to provide customers with high-quality and low-cost products, and we take every single customer seriously and are committed to resolving their issues to their satisfaction.
Could you please send us more details so that we can check it for you?
If you have any order issues, please feel free to contact us here: official.service@seamolly.com .
We are always happy to assist you.
Best Regards
Seamolly Customer Service
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