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5つ星のうち2の評価

It was a total waste of money and time. I purchased 2 park admission tickets and 2 all you can eat tickets. My husband and I only had 2 meals of chicken tenders, fries, a cold hard pizza and a drin... もっと見る

5つ星のうち3の評価

Arrived at International exit to general SeaWorld Park area at 10AM actual park entrance at Noon. All traffic entryways to enter the park were overwhelmed. After finally making it to the parking lot b... もっと見る

5つ星のうち1の評価

Job interview Mr Asan Sajir very disrespectful eating a hard boiled egg during my interview doesn’t know what to do Asking to wait for someone else that never show The humans resource departmen... もっと見る

5つ星のうち1の評価

This kind of spectacles featuring orcas and intelligents mammals in captivity in small enclosed areas are absolutely horrific. (go watch black fish) Imagine a birds in a cage all his life. Or i... もっと見る

企業情報

  1. ツアー オペレーター
  2. ・
  3. 旅行代理店

さまざまな外部ソースから提供された情報

2263 SeaWorld is a United States chain headquartered out of Orlando, Florida it is a marine mammal parks, oceanariums, animal theme parks, and rehabilitation centers owned by SeaWorld Entertainment.


連絡先

1.7

ひどい

TrustScore 5段階評価の1.5

208件のレビュー

5つ星
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3つ星
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1.7

すべてのレビュー

(208)

過去12か月のレビュー数: 22件

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5つ星のうち1の評価

Save your money and watch David…

Save your money and watch David Attenborough. This awful institution should be disbanded and the fake messages the trainers try to instil are pathetic. Companies like this are responsible for destroying wildlife and profiting from causing animals misery.

2022年3月14日
自発的なレビュー
5つ星のうち1の評価

Sea world

Admittance was supposed to be regulated so it was not too crowded, that never happened. I understand the labor shortage but many rides were closed, half the food and drink carts in the park were not staffed and never opened. The few open carts were seriously understaffed. Sea-worlds website and app was giving inaccurate information as to closing times of restaurants and which ones were open or not. The place was dirty, trash cans were overflowing, and the lines for the few restaurants that were open were ridiculously long. Waited 45 minutes to buy 4 Nathan hotdogs and french fries for my family, it was over $80 with tax and the hotdogs tasted like they were never even cooked, and the fries were also cold, undercooked and tasted horrible.
I went up to the counter and asked for a refund and the rude young man said I would have to wait in line again before he could call a supervisor over to help me. I asked him if he could just give me some fresh food and swap it out and he said sure just go get in the line and wait. I ended up throwing it all in the garbage can and went to another restaurant back in the Antarctica area of the theme park. Waited in line over an hour to get my food and then another 20 minutes to check out as they only had two cashiers working the entire three restaurant food court there. I noticed lots of people that worked in the park for Seaworld just walking around and slowly sweeping up debris and really not doing very much work. Maybe it’s not their job description to work in the restaurant but I think that a good manager would’ve recognized they had a serious problem in the park and should have pulled those people into The restaurants to learn how to help so that people could eat food and have drinks. That’s pretty much a necessity if you’re going to spend the day at a park. I can deal with ride lines of two hours for roller coasters but when I need to feed my family and get water and drinks I shouldn’t have to wait more than 15 or 20 minutes.

I’m a yearly pass Gold-member. Never again. I’m done with Sea world. Busch Gardens, which I went to a month ago had their act together and was far superior in the way it was run, but yet they’re owned by the same company.

Take my advice and stay away from Seaworld untill they change management and bring in some workers that can help them out because the place is seriously screwed up. Even parking was a problem when I got past where they take your money, they was like two people directing traffic in the entire parking lot, that’s ridiculous.

2021年12月31日
自発的なレビュー
5つ星のうち1の評価

Please watch black whale before you go to this horrid place

Do not go to SeaWorld, trainers have died, ocras are left in the dark with no room to swim they are left hungry so they will perform.
Please watch the black whale this place needs to be closed down and people need to stop visiting and paying for entertainmentike this it's cruel a d abusive to the animal
One baby even got took away from his mother and was left to cry.
Trainers have been killed and people who. Go there are paying for this.
If you had a heart you would not go the tanks are not deap enough let alone big enough they get racked of they do something wrong and have loads of cuts and scars all over them

2021年12月7日
自発的なレビュー
5つ星のうち1の評価

Horrible customer service.

Horrible customer service called to cancel my annual passes, the call center rep told me they were canceled and I'd no longer charged for them. Three months later I get a letter stating they had been sent to collections. Seaworld refuses to help or remove the collections based on the fact that bad training on their part caused this.

2021年12月6日
自発的なレビュー
5つ星のうち1の評価

Animal abuse!

It's horrible to see how quick people forget about the feelings of animals when there own boredom kicks in. This type of entertainment should be illegal is every country!!
We don't put people in small glass boxes and pay money to see them just because we like to look at them.
Everyone that is considering to visit any type of zoo or aquarium, please think again.

2021年10月28日
自発的なレビュー
5つ星のうち1の評価

Absolutely disgusting humans.🤚

Absolutely disgusting humans. Wild animals should not b taken away from their family and used as an attraction jus to die 70 years before expected lifespan. Mutiple injuries and deaths to trainers, trainers that are being made to believe false facts and information making them delusional when wanting to care for them. First death should be a warning to everyone and close immediately and they are still using the whales as an attraction for our entertainment 😂😂😂😂 Sort yourselves out.

2021年10月24日
自発的なレビュー
5つ星のうち1の評価

they said they are not goin to refund…

they said they are not goin to refund me or give tickets for next trip....very shamefulllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

i been trying to reach seaworld for 2 weeks already....please help
we had really bad experience at the park on oct 3, 2021... we are from new jersey and we were there for the weekend...on oct 3, we had purchased 3 tickets to both of the park...we only was at sea world for few hours until we lost our belongings...car keys credit cards and etc...we had to leave the park to get car keys made which also cost us 400.00 dollars...we had to go to the airport back to new jersey...so we wasted our money and not was able to enjoy...we love to come back but please if i can get a refund or tickets for both park that we can use in our next trip....i attached a picture with this email

2021年10月12日
自発的なレビュー
5つ星のうち1の評価

Please watch black fish b4 u go to sea world! Ppl that work there have been killed over the years! But on a different note there kept in cages underthe water in the dark when these whales are meant

Please watch black fish b4 u go to sea world they torture them by leaving the whales in small cages in the dark until they perform! They have killed ppl that worked at sea world many times & I believe it's because of there confinement & taking there babies away! Please please watch this documentary u will change your mind about sea world! Hopefully my review by them doesn't get taken down if it does there hiding wat this park is really about!

2021年10月2日
自発的なレビュー
5つ星のうち1の評価

This is wrong and driving animal to insanity!!!!

Animals aren’t for peoples entertainment or amusement their living things. They belong in the ocean not in captivity for the sake of us to watch, it’s disgusting and inhuman!! Would you like to be trapped in a cage your entire life when you’re meant to be free? When I went the whales poor dorsal Finns were bent off them swimming around in circles there full life, only monsters would think this is okay. No wonder Tilikum acted out!! They drove him over the edge!! Sea world argue they build bonds with the animals and friendships but they are wrong, I’m positive if you’d been starved all day you’d do almost anything for food and that’s exactly what the animals do. Sea creatures are meant to have the whole sea to live in and sea world think it’s okay to keep them in minuscule cages. It’s disgusting. They prioritise money over animals health.

2021年8月17日
自発的なレビュー
5つ星のうち1の評価

Worst place to go

Worst place to go. No customer service exist either email or phone. Irresponsible. Wasted my money. Did not have any dress code in their website. Went there but unable to use anything so left the place within 30 min. But they refuse to refund. Wasted my money and time. WILL NEVER EVER GO.

2021年8月7日
自発的なレビュー
5つ星のうち3の評価

Nice park but needs improvement

Visit on 6/6/2021
This place is great to take your kids to see exceptional animals. That is except for today when it turned into a nightmare. It is 94 degrees with a heat index of 98 and the kids splash zone was closed!!!! No warning. Nothing on their app. Nothing on their website. There are no misting devices and the only place habitable is the penguin area.

The wait for food took a turn for the worst when they opened and informed patrons, who had lined up in a two line system, that only one side would be open. Thankfully I was one of the 1st in line but the poor people lined up behind me would have to wait twice as long. We paid $70 for 2 footlong hotdogs with fries, chicken tenders with fries and two refillable souvenir cups.

The park app is garbage. No mobile order. The map is not interactive so you are constantly trying to find out where you are. The signs in the park are too far in-between so you end up walking in circles. No way to find where the premier seating lines start. I was given 2 different directions by 2 separate workers to the orca viewing leaving us to decide which one was correct.

The rides looked fun when they were working but with no way for my small children to cool off we ended up cutting the day short and wasting our "fast passes".

The good:
Dolphin show, Dolphin viewing areas, orca viewing area and feeding the sea lions.

2021年6月6日
自発的なレビュー
5つ星のうち1の評価

This day was suppose to be happy full…

This day was suppose to be happy full of fun. It was a disaster.
We paid for parking why don't they have shuttles?? By the time we walked a mile to the park I was out of breath and wheezing uncontolable. I'm on oxygen and it wasn't a pretty picture. No Maps we had to walk around for hours to find things.
Then we went to the Ocra show and paid $25.00 for two bags of doritos. No way are we going back here.
Suggestion!! Instead of charging $100.00 for preferred parking. They should give it to the handicapped people
who need it.
Sea world is so money hungry it makes me and a lot of others sick

2021年6月2日
自発的なレビュー
5つ星のうち1の評価

We had decided to take our 2 1/2 year…

We had decided to take our 2 1/2 year old granddaughter to Seaworld today and were very excited as was she to go for the first time. I can’t believe how bad it has gone down hill. I have gone there many times over the years and today my husband and me were so disappointed
1. No maps at all. Try navigating a theme park without one. You would think as much as it costs each persons admission they could afford a map for each guest. The bar code to scan to find out schedules was not working. We wound up walking forever to find different events and had to go to each show to see their schedules. Not to mention trying to exit a park without a map
2 Found out after we were found the dolphin stadium that it was CLOSED. I had checked that morning nothing in their site reflected that It was the main reason we went as my granddaughter was so excited to see them perform
3 The bathrooms were filthy My husband went in one and the Urbana were overflowing and had trash all over the floor
4 Dirty masks were lying all over the place the pavers and concrete looked like it hadn’t been pressure washed in a long time
5 Designated smoking areas were not being observed People were smoking all over
6.We rode the train and I noticed the attendant didn’t fully make sure all seatbelts were clicked Two cars ahead of me I noticed the seatbelt dangling and hitting the train rails I was worried that it was going to get caught in a track and get caught. Very dangerous.
We were very much considering buying a season pass before we left. Absolutely not. You would think with Covid and how things need to be continually sanitized they would keep the park in the best of cleanliness. But not what I saw

2021年5月22日
自発的なレビュー
5つ星のうち1の評価

This was the worst experience ever

This was the worst experience ever. We waited over 3 hours to even get in the park then went to the entrance and they scanned our tickets and said they were invalid. The date on the ticket was April 7, 2021 which was the day we were there and it was for the 3 of us. They did tell us to go to guest services where that also took 45 minutes. We had to call a number and then rebuy the tickets. We are still waiting on our refund from the original purchase. While in the park they hardly had any drink places open. My daughter just about passed out. We finally found some place to buy her something to drink but waited in line for about an hour for the drink while she’s dizzy and leaning on us. Sea world does not allow you to bring food or drinks in the park. We only got to see 2 shows because every time we tried to see a show it was full and we didn’t get to go on any ride because the ones we wanted to had about 2 hour waits. So we paid over $700 for 2 shows for the 3 of us. It was a total waste of money because we had to buy 2 sets of tickets which ended up costing over $700 for only 3 people and are waiting for the refund that we first purchased online since we also had to pay at the service desk again to get in.

2021年4月10日
自発的なレビュー
5つ星のうち1の評価

Worst experience ever..

Worst experience ever... took us 3:46 minutes to get in to the parking garage! 3/20/21
After purchasing the all day dining and one day single use park passes for a family of four to enter the park after 3 PM to then have to wait an additional two hours and 45 minutes just to grab something to eat all because they were “short staffed”. Everything was soooo unorganized calling customer care was also horrible tried calling after 2 hours waiting to get into the parking to see if maybe possibly can get a refund or change the date ! because I wasn’t the only one complaining there was actually fights broken out in traffic Again trying to get into their parking garage due to their lack of employees attending the parking no officers no parking enforcement Ancho Until you pass their ticket gates even their guards said it’s never been as bad truly horrible my waiting time on the customer service line said 11 minute I waited over 44 minutes and just hung up I can go on and on but honestly I will never ever come back to this theme park it was the Worst experience ever and a true waste of money soooo Disappointed they suggested you purchase everything online to avoid long lines and hassles even parking was purchased ahead of time a specific reservation for a specific date was made do to help crowd control because of Covid blah blah blah blah blah all they did was take everybody’s money and put it in their pocket have a nice day everyone!

2021年3月21日
自発的なレビュー
5つ星のうち1の評価

Don’t bother

We were in the line to get into the parking lot for over 2 hours (to go 1.2 miles). Was a mile away at 11:00am and made it to the parking lot at 1:24pm. There are cars coming from the left, right, and straight into the lot. Most of the time when the light turns green only 1 car makes it through. Once you turn in you choose one of 6 lanes to pay. Paid the $30 parking then all 6 lanes need to merge back into one. This results in a traffic jam of honking cars and really upset drivers. Scary. Once we parked and got in line it was about 2:30. There were at least 500 people in line for temperature and bag checks. Longest line I’ve ever seen. Wrapped down the length of parking lot 4 times. Then there was another line to hand in your tickets. They said they are Covid cautious. People were packed together. Craziest thing I ever seen. They wouldn’t allow a sick man in a wheelchair go ahead. My son has type 1 diabetes and line was going to be another 2 hours. He can’t wait 5 hours total to make it into a park. So we left. Waste of money and a day of our vacation. Never seen something so poorly run in my life.

2021年3月19日
自発的なレビュー

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