レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

It was a total waste of money and time. I purchased 2 park admission tickets and 2 all you can eat tickets. My husband and I only had 2 meals of chicken tenders, fries, a cold hard pizza and a drin... もっと見る

5つ星のうち3の評価

Arrived at International exit to general SeaWorld Park area at 10AM actual park entrance at Noon. All traffic entryways to enter the park were overwhelmed. After finally making it to the parking lot b... もっと見る

5つ星のうち1の評価

Job interview Mr Asan Sajir very disrespectful eating a hard boiled egg during my interview doesn’t know what to do Asking to wait for someone else that never show The humans resource departmen... もっと見る

5つ星のうち1の評価

This kind of spectacles featuring orcas and intelligents mammals in captivity in small enclosed areas are absolutely horrific. (go watch black fish) Imagine a birds in a cage all his life. Or i... もっと見る

企業情報

  1. ツアー オペレーター
  2. ・
  3. 旅行代理店

さまざまな外部ソースから提供された情報

2263 SeaWorld is a United States chain headquartered out of Orlando, Florida it is a marine mammal parks, oceanariums, animal theme parks, and rehabilitation centers owned by SeaWorld Entertainment.


連絡先

1.7

ひどい

TrustScore 5段階評価の1.5

208件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.7

すべてのレビュー

(208)

過去12か月のレビュー数: 22件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Why do they charge 5% surcharge on…

Why do they charge 5% surcharge on overpriced food.
Why charge $5 to go up the Tower. The rollercoasters admission is included in the ticket price.
Games are a ripoff, like at a carney looking for suckers. Prizes are plush toys but you need to spend at least over $30 to win a good toy.

2023年11月23日
自発的なレビュー
5つ星のうち1の評価

A complete and utter disgrace to…

A complete and utter disgrace to humanity. The poor orca held captive here is kept in nothing more than a fish bowl. Please help free this orca to a sea pen where he can finally enjoy life. Do not go to this place if you have any human decency.

2023年11月7日
自発的なレビュー
5つ星のうち1の評価

SeaWorld has seriously gone down hill

SeaWorld has seriously gone down hill. It was originally a go-to park, but now don’t bother. Firstly the dolphin, sea lions and orca shows are not what they used to be. The all-day-dinning is a joke and not worth it. We wanted to start the day with breakfast, but there was only one stall opened with one server, and they didn’t serve any breakfast?? We then waited in line just for a drink and 30 mins later they said drinks machine was not working. Finally as the park had a Halloween night, half of the park closed and the restaurants closed at 6pm. A total disgrace. DONT BOTHER GOING.

2023年10月22日
自発的なレビュー
5つ星のうち1の評価

Purchased a gold annual pass

Purchased a gold annual pass. Processed and charged to my card but nowhere to be found. On hold three hours and counting. Promised call back never happened. Called right at 9am next day, same. Live chat is a useless bot. Terrible customer service. Corporate said call customer relations - two days and no one answers the phones. Would strongly suggest someone from corporate try calling or going online like a guest on a regular basis. We will not be renewing our passes.

2023年10月20日
自発的なレビュー
5つ星のうち2の評価

The Halloween event they were hosting…

The Halloween event they were hosting sucked, On their website it only said ( If you want to buy reusable bags ) It did not say that if you didn't buy their bag, They would not give out candy to the kiddos! So upsetting seen many kids emotional for such a stupid thing. Busch Garden is so much better!

2023年10月7日
自発的なレビュー
5つ星のうち1の評価

It's all gone downhill!

I last visited Florida at the end of the 00s and Seaworld back then was in the top three of my favourite places to visit in Orlando. It was a unique experience to see so many animals and the rides and shows were excellent. This is in stark contrast to what it has become.

I'd argue that Seaworld possesses some of the best rollercoasters in Florida - with Mako retaining the record for highest and fastest and the new pipeline surf coaster being very unique.

This is where the positives end.

The shows that made Seaworld what it was in the 00s are now awful. The Sealion and Otter show which used to be a pirate show has turned cringey and weak with a strong "feminist vibe". I looked at some of the other families when jokes were delivered to blank faces (even the kids didn’t find humour)although the introductory mime remains the only funny thing from this show. The show of the 00s retained its "dad jokes" whilst remaining funny (just watch a YouTube video and compare). The show felt shorter and just less impressive than it used to be - noting of course that Seymore and Clyde are still the casted sealions since the beginning of the millennia (they don’t seem to do as much as they did – granted this could be due to age). Don't get me wrong, when face to face with the trainers (we paid extra to have one of the experiences), they seemed nice enough, but it felt like they did not possess the charisma and acting charm put on a good show. It felt forced.

The dolphin and orca shows were again, very much female trainer focused. Perhaps it was a coincidence on this day for so many females to be leading - but it felt this was a heavily pushed agenda.

Considering it was the end of September, and with reduced crowds, the food service was appallingly slow. On two occasions I started queuing for food and gave up after there was no movement in the que after 5 minutes (literally had 2 people in front of me). The staff did not seem motivated (compare to the Disney parks that we had just been to) - I ended up just not bothering buying food and waited until we left the park. The prices were also very high.

We also paid for the experiences with dolphins and sealions. Included with this was a photographer (so you could enjoy the experience and not worry about capturing the moment in a photograph) - however, you have to pay for your own photos after (again, crazy prices).
Photo quality was terrible. The photo with the sealion is basically a shadow outline of ourselves and the sealion. Considering we were unable to take phones close to the water for photos with the dolphins, photo quality here is also not great. Ironically, those not paying for an experience were able to stand next to the same pool without any phone restrictions a few meters away. I get the safety implications, but it seemed excessive.
Considering the price of these experiences and with this being a one off special, you would expect this memory to be captured well by a "professional photographer"- only to be told that the person taking the photographs was "new" which was the reason for the poor quality (not a single photo at Disney was of this level of quality). We did buy the photographs as it's the only real proof that we actually had the experience.

The penguin exhibit was also poor. It required a que to observe the penguins - granted, the park is undergoing renovation and improvements, but it’s no excuse for having guests que with no protection from the sun. The park could have provided more protection or fans to shield guests from the baking sun, instead, they were left out in the open with minimal protection for around an hour. It was poorly organised (random batches let into the room of penguins at any one time).

To summarise, it’s all gone a bit downhill at Seaworld - the focus is now on quantity, not quality and Seaworld has lost the special edge it used to have. The focus seems to be on the ride experience, not the sea animals. The shows are short, less impressive and have lost their educational and comedic touch. The experiences were poor quality for the price paid. These are all aspects that could be easily improved by better management (rewrite a few shows, better training/ faster service) - but looking at other reviews, this seems to be a trend. With this being a separate package to Disney and universal, I probably wouldn't purchase this as an extra package if I were to visit Orlando again - despite the excellent roller coasters on site. I’d easily put this at the bottom of the list of the top 8 theme parks in Florida.

2023年9月23日
自発的なレビュー
5つ星のうち1の評価

SeaWorld Orlando gone downhill.

We chose to go to SeaWorld Orlando on our recent vacation as we enjoyed going there years ago. Well, it certainly has changed. In the past this attraction was all about conservation of sea animals, now it is a theme park, with 2 coasters, about to be 3! What has Sesame Street got to do with sea animal conservation? When I booked, there was an offer for free dining on the day we were going, but after filling in my details it refused me because we are non USA residents. It cost us over $64 for 2 burgers, 2 sodas, some fruit, and a dessert, and the food quality and service was poor. All the eateries sold spicy food, or TexMex, yet most people squeezed into the same burger joint as us! The quality of everything, from service, food, merchandise and the park has dropped since our last visit. If you like rollercoasters, then you may enjoy it, but that is not what this place should be about, sadly we won't be returning in future.

2023年9月25日
自発的なレビュー
5つ星のうち2の評価

Only two shows. Horrible food.

The two shows available the day we went were fun. If you're not into roller coasters, probably not a good choice for the money, especially since so many attractions were closed.
The"eat all day deal" isn't much of a deal when the food is sub-par, even for an amusement park.
It'd been a number of years since we had been to SeaWorld.
We have absolutely no plans to return, ever.

2023年9月9日
自発的なレビュー
5つ星のうち1の評価

Just depressing

We went here after going to Disney and Universal - it's safe to say sea-world isn't in the same league! Poor service, slow and badly organised rides, bizarre park layout and a general sense of a park which has seen better days - we avoided the animal stuff as we knew we wouldn't like how they are treated.

2023年8月29日
自発的なレビュー
5つ星のうち1の評価

This park is depressing.

This park is depressing. The animals are not well taken care of and they are imprisoned in tanks that are criminally small. I would encourage you to do your research on what these animals are put through in order to entertain humans. I hope we can phase out animal abuse like this and move to animatronic exhibits.

2023年7月8日
自発的なレビュー
5つ星のうち1の評価

DON’T GET THE FOOD PASS!

Went in 2017, remember a wonderful time. Staff helpful, able to see shows. July 2023 we took our daughter and granddaughter. Any staff we asked could not comprehend basic questions. Example: where is the Welcome Center? (In English.) Asking about the photo package: are there photo takers to take pictures outside of shows or private expeditions? (Answer was “Yes, that will be $70.”) We took the package in good faith and found out it was only for the amusement park rides which we didn’t go on - only because there was only one person working that kiosk.

The All Day Dining was a waste of time and money we waited at LEAST an hour just to get to the front of the line. The unlimited drinks are not honored at all restaurants.

We only got to see exhibits, no shows. We tried to prepare to know what to expect and how to plan. Seemed like everything we did just created another obstacle. So totally disappointed.

2023年7月25日
自発的なレビュー
5つ星のうち1の評価

Not the same Sea World that I remember

Not the same Sea World that I remember. So sad that the interactive exhibits were very dull. Lines for food were over an hour long for with the "all day eat" pass. Just the line for entry and parking was a long 45 min wait, Everything was so overpriced, for what they had to offer. Im sad that my children didn't get to make the memories that I had when I was their age. I will not go back or recommend for anyone to spend a trip there and waste their money.

2023年8月5日
自発的なレビュー
5つ星のうち3の評価

Insane waiting…

Took almost hour to pay for parking only one girl working both sides of the booth.
Over hour to just get to the ticket line since not all ticket booths were open 4 out of the 12 still another half hour to go WAIT IS RIDICULOUS! Along with the high cost of the ticket things should run smoother. Once inside the park things went better only hour to ninety min wait times. Shows were awesome and you support a great cause . Dont let long wait discourage you it was WORTH IT!!!

2023年7月28日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報