Good quality items at a reasonable…
Good quality items at a reasonable price but the service is excellent, very friendly, helpful and pleasant.
2026年6月25日
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企業情報
当該企業による記述
A Family Business You Can Trust At Second-Hand-Jewellery, we're a family-run business with generations of experience in the jewellery trade. We understand that trust and value are everything when buying gold jewellery online. That's why every piece we offer—whether it's a timeless vintage design or a modern classic—is carefully selected, fully refurbished, and independently verified for authenticity and quality. We believe in giving our customers the best value without compromise. Our jewellery is fully compliant with UK hallmarking standards, providing you with complete peace of mind when you shop with us. Choosing pre-owned jewellery isn't just smart—it's sustainable. You get the opportunity to own beautiful, genuine gold jewellery at a fraction of the price while also contributing to reducing waste and encouraging reuse. Whether you are searching for a unique item to resell, a meaningful gift, or something special to add to your collection, Second-Hand-Jewellery is your trusted destination for high-quality gold jewellery at unbeatable prices.
連絡先
4.3
優良
21件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thank you
Hi, I am a happy customer of SHJ. I have done first purchase then a second. Both were excellent second hand jewellery. I wanted old fashion (Turkish and Mediterranean) jewellery specifically. I found some and still looking. Delivery was secured and exactly on time. Many thanks. Mrs A Aburadwan
2026年6月30日
I have been a customer for some time…
I have been a customer for some time now they have always given me good service and what I have bought has been excellent value.
2026年6月25日
Second Hand Jewellery からの回答
Thank you so much for your kind words and continued support. We’re really pleased to hear you’ve been happy with both our service and the value of your purchases.
Second Hand Jewellery からの回答
Thank you for your lovely review. We’re so pleased you were happy with our service and fast delivery.
Quick despatch - great service
Quick despatch, nice bracelet but too small. Return process very easy and the female member of staff was polite and helpful when I called - great service
2026年5月18日
Second Hand Jewellery からの回答
Thank you for your kind review. We’re sorry the bracelet was too small, but we’re so pleased the return process was easy and that you received helpful service from our team.
Smooth and worry free
2026年3月13日
Second Hand Jewellery からの回答
Thank you so much for your kind feedback. We’re really pleased your experience was smooth and worry free, that’s exactly what we want for our customers.
Terrible
Terrible.
If you want to return you have to email, then you get no reply to emails...
2026年3月2日
Second Hand Jewellery からの回答
We’re really sorry to hear this and apologise that you did not receive a response when trying to arrange your return. This is not the level of service we aim to provide.
First class…
Simple honest company with very efficient service, extremely good value for money.
Many thanks
2026年2月23日
Second Hand Jewellery からの回答
Thank you for your lovely feedback. We’re so pleased you were happy with the service and value, and we really appreciate your support.
Great experience.
Super happy to track down the exact ring I had been looking for at Second Hand Jewellery at a great affordable price. It arrived a few days later and im obsessed. Can't wait to make my next purchase. Thank you so much.
2025年11月18日
Great company
Great company. Top quality jewellery for a good value.
Very reliable and helpful.
Quick, secure postage. Thank you very much.
2025年10月24日
Great service
Great service
Evie reserved the item I wanted and was also happy to show me all the items I was looking for.
2025年9月3日
Second Hand Jewellery からの回答
Thank you for sharing your experience! We’re so pleased Evie was able to reserve your item and show you the pieces you were interested in. We’ll be sure to pass along your kind words to her. We look forward to helping you again soon.
Second Hand Jewellery からの回答
Thank you for your kind words! We’re so glad you’re happy with the rings, the prices, and the quick delivery. Your support means a lot to us, and we look forward to helping you again soon.
The ring I purchased is beautiful and…
The ring I purchased is beautiful and was a good price.
The customer service was excellent and would purchase from this company again
2025年7月16日
Second Hand Jewellery からの回答
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your ring, the price, and our customer service. It means a lot to us, and we’d be thrilled to see you shop with us again.
Easy to order
Easy to order, item as described and good quality. Quick delivery. Would use again.
2025年7月7日
Second Hand Jewellery からの回答
Thank you for your kind review! We’re so pleased everything arrived quickly and just as expected. It’s great to hear you’re happy with the quality, and we’d love to welcome you back again anytime.
Second Hand Jewellery からの回答
Thank you so much for your kind words! We’re really glad to hear you’re happy with both the service and the price. It means a lot to us that you took the time to share your experience, and we hope to welcome you back again soon.
Item didn’t weigh what it should
Had brought a chain gold 1mm 24” box and it was Lovely and ON WAIGHT. I then ordered a cross pendant for my brother I have just opened it and weighed it and it was advertised as 1gram but actual weight is 0.85 I’m not happy at all I’m really really disappointed as I thought I had found somewhere to buy all my jewellery. If this could be resolved in anyway I would still be open to using them tho as the quality and delivery has been great
2025年6月9日
Second Hand Jewellery からの回答
Hi Vinny,
Thank you for your message, and I’m really sorry to hear you’re disappointed with the weight of the cross pendant.
We do use calibrated scales that are certified specifically for weighing gold jewellery, but of course, mistakes can occasionally happen. We always want our listings to be as accurate as possible, and we appreciate you taking the time to let us know.
We’d really like to put this right for you. Would you prefer a partial refund based on the difference in weight, or would you like to return the item for a full refund instead? Just let us know what suits you best, and we’ll get it sorted as quickly as possible.
Thanks again for your kind words about the chain and the servicewe’d love the chance to keep you as a customer.
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