Paid for Trademark Filing That Was Never Properly Submitted
I paid Secure Your Mark significant fees to file a trademark application for my business. Months later, I received an official notice from the USPTO stating that my application was incomplete because the filing fee payment had been disputed/refunded, causing the entire application and serial number to be cancelled.
As a result, my trademark was never properly filed, and I now have to restart the process and pay additional fees. This caused unnecessary delays, stress, and potential risk to my brand.
I trusted this company to handle the filing professionally, especially after charging multiple fees. Unfortunately, the process was not handled correctly, and I had to discover the issue directly from the USPTO instead of being proactively informed.
I would strongly encourage others to carefully monitor their filings and confirm directly with the USPTO that applications have been successfully submitted and maintained.
