No issues with the products. Excellent products. But there were two company web portals, different names, but same content and layouts. From both sites, I had to reenter shipping addresses, billing ad... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Replacement lockset was received quickly. Installation took only a few minutes with no problems. Out of the box into the door housing with only a few adjustments needed. New lock works well. This... もっと見る
企業が回答しました
You sent the wrong parts! We ordered Marks 22AC. Confirmation #5829. You delivered 175B/26D!! Your customer service is unresponsive with phone calls to 877-202-8118. This needs to be remedied im... もっと見る
企業が回答しました
The lock is heavy duty and really well manufactured. It performs flawlessly and its very secure. It fit my door like a glove. The details were well explained on the website. I would highly recommend t... もっと見る
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 75%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cancelled order without notice or even…
Cancelled order without notice or even an explanation. I assume it was related to the Hellene but you could have atleast told me you were canceling the order and refunding rather than me waiting almost 2 weeks just to see the order cancelled without notice.

Securitylocksupply からの回答
Lock works perfectly
Lock works perfectly, received in timely manner., great customer service.
I thought that Cristalia was very nice…
I thought that Cristalia was very nice and helpful in getting me set up and helping me find the right products that I needed and everything that I have ordered has come very quickly
Prompt Reliable Service
Kind and got me exactly what I needed even though I didn't give her much information to go on. Very happy with the service provided.
Pricing is not always accurate, will demand higher price or cancel order if you won't pay.
Site advertises products at prices they won't honor, and then offers to fulfill the order if you pay more than the advertised price. Cancels order when you won't pay more. Buyer beware.
Lock I bought arrived earlier than…
Lock I bought arrived earlier than expected and as described, works perfect. I will buy again if need another lock
Correct lock, and even arrived early
The lock arrived earlier than expected, was exactly what I ordered, and works great. The price is good and they even offer support if needed.
The rehanding instructions
The rehanding instructions were very vague and hard to follow. Took several hours of trial and error to complete.
Lock itself seems to be quality made.
Releaved, satisfaction.
The person at Twin city hardware was very, very helpful and sent us (with informational sheet) to your web site. The lock was ordered, received accurate information from your company, and confirmation of shipping. Very efficient service
Disappointing
I asked for my two lock sets to be keyed alike and they weren’t. Took a week to receive them.
quicknessandsome
Lock set works great and easy to install
The sales rep called to review the…
The sales rep called to review the details of my purchase. It was for a couple of 75+ year old doors and only a certain style would fit.
I was looking for a lock and I ran across Security lock. The service was great. I will buy again good lock Good company
I received my locks yesterday. Great company, security locks I will purchase again well built lock. I give a company a 10 lock is put in working great thank you very much TC lawn care
The product was delivered quickly and…
The product was delivered quickly and everything was included. Thank you for being there when I needed it.
Received correct item in excellent/ new…
Received correct item in excellent/ new condition in a very reasonable amount of tome.
Still waiting for product it is backordered
Easy web site and ordering but 1 week in still no key blanks.
Ordered parts almost two weeks ago and…
Ordered parts almost two weeks ago and they are in “awaiting shipment “ status without any communications on why delayed or when they are expected to be shipped! Very disappointed in the service received
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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