New to selfony hoping to learn more as I go. Already getting some clearance over some things I had doubts about but selfony helps clarify certain areas of doubt. Thanks.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
ARNAQUE. Application jamais installée sur quelque appareil que ce soit (produits Apple ou Android), un email de remerciement pour avoir répondu à une questionnaire (mais lequel ??) et puis des pré... もっと見る
企業が回答しました
Sorry but I've just seen the latest app add on Instragram and I think it is absolutely awful, portraying mums as the ones that always yell and that they can't cope and guilting them into this app. Don... もっと見る
企業が回答しました
Ich habe eine sehr gute Erfahrung mit dem Support team gemacht, sehr schnelle Rückmeldung zu meinem Anliegen und ne rasche Problemlösung Besten Dank 👍🏻
企業が回答しました
企業情報
当該企業による記述
Selfony is a self-discovery and personal growth app that helps people build better habits and achieve meaningful goals through bite-sized courses, personalized assessments, guided reflections, and daily action plans. Our mission is to make personal growth simple, practical, and achievable through small, consistent steps.
連絡先
2.3
期待以下
24件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 94％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
New to selfony hoping to learn more as…
New to selfony hoping to learn more as I go. Already getting some clearance over some
things I had doubts about but selfony helps clarify certain areas of doubt. Thanks.
2026年10月24日
自発的なレビュー
Selfony からの回答
Hello Maraya!
Thank you so much for your great rating and feedback! We are thrilled to hear that Selfony is already helping bring clarity to areas where you had doubts.
If you ever have any questions or need assistance as you continue to explore, please feel free to reach out to our team at support@selfony.com. We are always happy to help!
Avoid Selfony
I had a disappointing experience with Selfony. I was charged for an automatic renewal I did not intend to continue and was never sent a copy of the subscription agreement.
Customer service did not provide a clear explanation or satisfactory resolution. The renewal process felt unclear and focused more on collecting recurring payments than supporting customers.
Based on my experience, I do not recommend Selfony!
2026年10月23日
自発的なレビュー
Selfony からの回答
Hello Rob,
Thank you for sharing your feedback with us. We are sincerely sorry to hear about your frustration and that your experience with our service and support team fell short of your expectations.
Our service operates on a subscription model, with all pricing, renewal terms, and plan details presented on the checkout page prior to confirmation. However, we take feedback regarding billing clarity and customer service standards very seriously and regret that this caused confusion.
We want to review your case and ensure everything is handled properly. Please contact us directly at support@selfony.com with your registered email address so our support team can assist you further.
SCAM - Do not download app
I believe Selfony is a scam. I was charged a total of £134 for what I understood to be access to an app, but I never knowingly signed up for or authorised a recurring subscription.
The subscription terms and recurring payment conditions were not clearly disclosed or explained. When I contacted Selfony, they treated my complaint as a cancellation request and refused to provide a refund, rather than addressing my claim that I never agreed to the subscription.
I have requested evidence showing when and how I supposedly authorised the recurring payments, including the terms, pricing and consent process presented to me. I have also asked for confirmation that the subscription has been cancelled and that no further payments will be taken.
This matter remains unresolved. Unless Selfony provides satisfactory evidence of valid authorisation and refunds the full £134, I will escalate the issue by disputing the payments with my bank or card provider and reporting the matter to the relevant consumer-protection and regulatory authorities.
Based on my experience, I would strongly advise others to exercise caution before providing payment details to Selfony
2026年9月1日
自発的なレビュー
⭐ Extremely Disappointing Experience
⭐ Extremely Disappointing Experience – Lack of Transparency and Poor Customer Service
My experience with Selfony has been extremely frustrating and disappointing. The way membership payments and automatic renewals are handled feels unfair and misleading. There is no clear transparency, and there appears to be no proper warning or reminder before the membership renews and money is taken automatically.
Customers should be clearly informed about recurring payments and given a fair opportunity to cancel before being charged. Instead, the whole experience leaves me feeling that money is being taken without sufficient warning or transparency.
The customer service is among the poorest I have experienced. There is little care, understanding, or willingness to help resolve customers' concerns. Customers deserve respect, clear communication, and proper support, but that is not how I have been treated.
I would not recommend Selfony based on this experience. The lack of transparency around automatic renewals and the extremely poor customer service have completely undermined my trust. I hope the company takes these complaints seriously and starts treating its customers fairly.
2026年10月20日
自発的なレビュー
Selfony からの回答
Hello,
Thank you for sharing your feedback. We're sincerely sorry to hear about your disappointing experience with Selfony and our support team.
Our subscription pricing, automatic renewal terms, and cancellation policy are disclosed during checkout and are available in our Terms of Use.
That said, we take your feedback seriously and would appreciate the opportunity to review your case again. Please reach out to us at support@selfony.com so our team can take another look and see how we can assist you further.
We regret that your experience fell short of expectations and hope to have the opportunity to address your concerns.
Very disappointing experience
Very disappointing experience – be careful with subscriptions!
I paid for the app through Apple Pay and used it only during the first week I had paid for. I was then charged an additional €89.98 for two subscriptions that I did not realize I had signed up for.
The charges were €49.99 for the main subscription and €39.99 for the Self-Growth Bundle. I had not knowingly agreed to continue paying these amounts, and the subscriptions did not appear in my Apple Subscriptions settings.
When I contacted customer support to request a refund, they refused, claiming that the automatic renewal terms had been disclosed during checkout. Despite explaining my concerns, they would not refund my money. They eventually confirmed the subscriptions had been canceled, but still refused to return the €89.98.
I find this experience extremely frustrating and disappointing. Customers should be able to clearly understand what they are signing up for, how much they will be charged, and when introductory prices will increase.
Please read every detail carefully before making a payment and check the subscription terms. I would not have expected such a frustrating experience after what I thought was a simple purchase.
I am very unhappy with how this situation was handled and believe the billing process should be much clearer and more transparent.
2026年10月16日
自発的なレビュー
Selfony からの回答
Hello Odeta,
Thank you for sharing your feedback. We are sincerely sorry to hear about the frustration you experienced regarding your subscription charges and your initial interaction with our support team.
We take feedback regarding billing clarity and customer service standards very seriously. Following your review, we conducted a thorough internal review of your case. Our team has reached out to you directly via email to address what happened.
We regret that your initial experience fell short of expectations, but we appreciate the opportunity to review your request and make things right. Please feel free to reply directly to our email at support@selfony.com if you have any further questions.
Warning
Warning! Be very careful before subscribing to this app!
I subscribed thinking I was paying for just one month, but I was automatically charged a hefty subscription fee for the following month without being fully aware of the recurring payment.
What disappointed me even more was their customer service. Even after requesting a refund, I felt that my concerns were not properly listened to or taken seriously. Their response was extremely disappointing.
In my opinion, this is not a professional way to conduct business. Customers deserve transparency, honest communication, and fair treatment. It feels as though making money is their priority rather than listening to customers and resolving their concerns.
I have cancelled my subscription, and I would strongly advise everyone to be extremely cautious before signing up. Check the subscription terms carefully and watch out for automatic renewals and hefty charges.
Very disappointing experience. I would not recommend this app based on my experience. Think twice before subscribing!
2026年9月10日
自発的なレビュー
Selfony からの回答
Hello Apsana,
Thank you for sharing your feedback with us. We are genuinely sorry to hear about your frustration and that your interaction with our support team fell short of your expectations.
Our service operates on an auto-renewable subscription model, with all pricing and renewal terms presented on the checkout page prior to confirmation. While these conditions are in place to ensure continuous access to our services, we regret that this caused confusion and that you felt unsupported during your communication with us.
We would like the opportunity to review your case details once more. Please reach out to us directly at support@selfony.com with your registered email address so our team can assist you further.
ARNAQUE.
ARNAQUE.
Application jamais installée sur quelque appareil que ce soit (produits Apple ou Android), un email de remerciement pour avoir répondu à une questionnaire (mais lequel ??) et puis des prélèvements mensuels de 49,99€ qui se mettent en place… mais pourquoi ? On ne sait pas (puisqu’on n’a rien installé).
Donc obligé de porter plainte en ligne pour fraude et faire opposition sur la carte bancaire en espérant être remboursé des montants indûs.
P.I. la société impliquée (SwayaTech Ltd - qui édite le site web et l’application iOS) est basée à Chypre (ça veut tout dire…) tandis que les prélèvements bancaires sont identifiés aux États-Unis (à Fort Lauderdale, en Floride) !!
2026年10月7日
自発的なレビュー
Selfony からの回答
Bonjour,
Nous sommes désolés pour cette situation.
Nous prenons ce type de retour très au sérieux. Afin que nous puissions identifier rapidement votre compte, examiner l'origine de ces prélèvements et résoudre ce problème dans les plus brefs délais, nous vous invitons à contacter directement notre équipe de support client à l'adresse suivante : support@selfony.com.
Nos équipes se tiennent à votre entière disposition pour faire toute la lumière sur cette situation et trouver une solution adaptée.
0 Sterne! Finger weg
Ich habe zunächst einen günstigen Betrag bezahlt und plötzlich wurden 49,99 € für eine automatische Verlängerung über PayPal abgebucht. Danach begann für mich ein unglaubliches Hin und Her.
Statt einer vernünftigen Lösung wurde immer wieder auf Bedingungen und automatische Verlängerungen verwiesen. Besonders absurd: Mir wurde schriftlich eine vollständige Rückerstattung der 49,99 € angeboten – aber nur, wenn ich zuerst meinen PayPal-Fall schließe. Ich sollte also meinen Schutz bei PayPal aufgeben und darauf vertrauen, dass anschließend tatsächlich erstattet wird.
Als ich das nicht machte, änderte sich die Situation plötzlich und die Erstattung wurde nicht mehr durchgeführt.
Für mich ist dieses Geschäftsmodell maximal intransparent und kundenunfreundlich. Erst ein günstiger Einstieg, dann eine teure automatische Verlängerung und anschließend ein Kampf um das bereits abgebuchte Geld.
Wer hier etwas abschließt, sollte jedes Wort der Bedingungen lesen, Screenshots machen und seine PayPal-Abbuchungen genau kontrollieren.
2026年8月20日
自発的なレビュー
Selfony からの回答
Hallo Ivana,
vielen Dank für Ihr Feedback. Es tut uns leid, dass der Ablauf für Sie zu Frustration geführt hat.
Wir möchten versichern, dass es nie unsere Absicht war, Verwirrung zu stiften. Informationen zum flexiblen Abonnementsystem und den Verlängerungsbedingungen werden vor dem Kauf transparent auf unserer Bestellseite angezeigt.
Unser Hinweis auf eine direkte Erstattung soll Kunden in der Regel eine unkomplizierte Lösung bieten, da interne Bearbeitungen innerhalb weniger Werktage abgeschlossen sind, während formelle Streitfälle bei Zahlungsanbietern oft deutlich mehr Zeit in Anspruch nehmen. Da in Ihrem Fall das offizielle Käuferschutzverfahren bei PayPal eröffnet wurde, wurde die Angelegenheit nach den Vorgaben der Plattform dort geprüft und abgeschlossen.
Wir bedauern sehr, dass hierbei ein falscher Eindruck entstanden ist. Ihr Abonnement ist selbstverständlich dauerhaft gekündigt, und es werden keine weiteren Abbuchungen vorgenommen.
Sorry but I've just seen the latest app…
Sorry but I've just seen the latest app add on Instragram and I think it is absolutely awful, portraying mums as the ones that always yell and that they can't cope and guilting them into this app. Don't listen, most mum's do a wonderful job, and its trying to capitaliseon on those who may be in a very vulnerablestate. Shame on you Selfony
2026年10月2日
自発的なレビュー
Selfony からの回答
Hello! Thank you for your review and for sharing your thoughts — it really is important to us.
We’re sorry to hear that the ad came across this way. We have a lot of respect for mothers and the challenges that come with parenthood, and making anyone feel guilty was never our intention.
What we wanted to highlight through this creative was the pressure and often unrealistic expectations that can surround modern motherhood. The idea was to challenge those expectations, not to reinforce the stereotype that mothers are unable to cope.
We really appreciate you sharing this perspective. It helps us think more carefully about how our messaging can be perceived, beyond what we intended to communicate.
Thank you for taking the time to share your concerns.
Fregatura di soldi
Attenzione!!! È una fregatura e nient altro , non darei nemmeno una stella!
2026年9月24日
自発的なレビュー
Selfony からの回答
Gentile utente,
La ringraziamo per aver condiviso la sua recensione. Siamo davvero dispiaciuti di apprendere della sua insoddisfazione e vorremmo avere l'opportunità di fare chiarezza sulla situazione.
Dai nostri sistemi non risulta alcuna precedente comunicazione o richiesta a suo nome. Le chiediamo gentilmente di contattare il nostro team di supporto all'indirizzo support@selfony.com fornendo i dettagli del suo account. Saremo lieti di esaminare il suo caso, rispondere a tutte le sue domande e trovare una soluzione adeguata nel minor tempo possibile.
Inappropriate auto-renewal practices
Can confirm, as others have said, that the app suddenly charges a hefty amount with no warning. They are saying in the comments that they give details when you initially sign up but your account details has no information on the subscription cost whatsoever. I have used a similar app to this before and it had the cost details. There are requirements for businesses to be transparent. I will be going through my bank immediately to sort this.
2026年9月19日
自発的なレビュー
Selfony からの回答
Hello! Thank you for sharing your feedback. We are so sorry to hear that you've encountered difficulties with unexpected renewal charges. Our service operates on the principle of an introductory period that automatically renews to a standard subscription rate unless canceled beforehand, which is outlined during registration. We would love to help you sort this out right away, so please reach out to us at support@selfony.com and provide your account email. Our support team will be more than happy to assist you individually and get this resolved for you!
Arnaque
Bonjour,
Ce site est une vraie arnaque. Il n’a jamais mentionné un abonnement mensuel et il me débite maintenant tous les mois. J’ai envoyé plusieurs mails au support pour résilier. Jamais de réponse. Impossible de résilier sur l’app ou le site. Et j’attends d’être remboursé des débits mensuels au minimum.
Scandaleux !
2026年7月17日
自発的なレビュー
Selfony からの回答
Bonjour LEO,
Merci d'avoir partagé votre avis. Nous sommes sincèrement désolés d'apprendre votre mécontentement et la frustration causée par ces prélèvements.
Nous avons cherché votre dossier, mais nous ne parvenons pas à localiser un compte associé aux détails de votre avis. Notre service fonctionne sur la base d'un abonnement avec reconduction automatique. Toutes les conditions, y compris les modalités de renouvellement, sont indiquées sur la page de paiement avant la validation de la commande, et un e-mail de confirmation est envoyé lors de l'inscription.
Nous souhaitons faire la lumière sur cette situation et vous aider sans attendre. Veuillez nous contacter directement à support@selfony.com en nous fournissant l'adresse e-mail associée à votre compte ou vos informations de paiement. Notre équipe pourra ainsi retrouver votre compte, procéder à la résiliation immédiate et examiner votre dossier individuellement.
Selfony からの回答
Bonjour Valérie!
Nous sommes désolés pour cette gêne. Sachez que vous pouvez facilement changer la langue de l'application directement dans les paramètres de votre compte (Menu > Paramètres / Settings > Langue / Language).
Si vous rencontrez la moindre difficulté pour effectuer cette modification ou si vous avez besoin d'aide pour naviguer sur la plateforme, n'hésitez pas à contacter directement notre équipe à support@selfony.com. Nous serons ravis de vous guider et de vous répondre en français !
utile
utile, fa riflettere anche su aspetti della genitorialita’ su cui ci si sofferma solo superficialmente nel vivere quotidiano
2026年8月30日
自発的なレビュー
Selfony からの回答
Ciao Melissa!
Grazie di cuore per l'ottima valutazione e per aver dedicato del tempo a condividere la tua esperienza! Siamo felicissimi di sapere che il corso ti sia stato utile e ti abbia offerto spunti di riflessione su aspetti della genitorialità a cui spesso si dà poca attenzione nella routine quotidiana.
Ti auguriamo un percorso piacevole, ispirante e ricco di soddisfazioni con Selfony!
Pure scam
Pure scam - charged my card multiple times and a hefty amount without even signing into this. Never try to subscribe
2026年8月30日
自発的なレビュー
Selfony からの回答
Hello Kund!
Thank you for sharing your feedback. We are sincerely sorry to hear about your experience and understand your concern regarding these charges.
We were unable to locate an account associated with your review details to review this for you directly. Our service operates on a subscription model where charges only occur following a registration and payment setup process, with full plan details provided prior to checkout.
We want to help you investigate this immediately. Please contact us directly at support@selfony.com with your payment details so our team can help locate the account, stop any further transactions, and resolve this for you right away.
Ich habe eine sehr gute Erfahrung mit…
Ich habe eine sehr gute Erfahrung mit dem Support team gemacht, sehr schnelle Rückmeldung zu meinem Anliegen und ne rasche Problemlösung
Besten Dank 👍🏻
2026年8月22日
自発的なレビュー
Selfony からの回答
Hallo Avin!
Vielen Dank für Ihre tolle Bewertung und das positive Feedback! Es freut uns sehr zu hören, dass Sie so gute Erfahrungen mit unserem Support-Team gemacht haben und wir Ihr Anliegen schnell und problemlos lösen konnten.
Unser Team gibt täglich sein Bestes für einen hervorragenden Service – Ihre Rückmeldung ist dafür ein großartiges Lob! Wir wünschen Ihnen weiterhin viel Freude bei der Nutzung von Selfony!
I’ve had the app for 3 weeks now & love…
I’ve had the app for 3 weeks now & love it. It has so much more than I realised & everything I’ve done on it so far has been really useful. There is so much that I’ve still not had time to explore as well
2026年8月22日
自発的なレビュー
Selfony からの回答
Hello A Reilly!
Thank you so much for taking the time to share your feedback! We are delighted to hear that you are loving the app and finding the content so useful after your first three weeks.
Feedback like yours makes all our hard work worthwhile. Have fun exploring everything else we have to offer, and we hope you keep enjoying your time with Selfony!
Pure garbage and fraudulent website, scammers
Pure garbage and fraudulent website. Beware of these scammers. And I agree with all these reviews saying they were cheated and charged hefty amounts without any information. Wish i could give them negative stars. Don’t give any details to them otherwise you will get scammed. Another pathetic thing is that they haven’t provided any subscription cancellation option in account and they have created an extra hurdle for you to email them to request cancel subscription. Shame on you scammers for grabbing money from innocent people in such ways
2026年8月20日
自発的なレビュー
Selfony からの回答
Hello Asad,
We are very sorry to hear about your negative experience, as fair and transparent service is our top priority.
To clarify our process, all subscription terms and renewal pricing are displayed prior to purchase. To cancel, users can easily initiate a request directly through the app settings or email us directly at support@selfony.com — our team promptly processes every cancellation request we receive.
Unfortunately, we couldn’t find an email request under your name in our records. We would truly like to help resolve this matter directly, so please reach out to us at support@selfony.com with your account email or transaction details so we can assist you right away.
Disappointing experience
Disappointing experience. I was charged for an automatic renewal that I didn’t intend to even sign up to. Customer services declined my refund request and were not particularly helpful. I eventually had to go through my bank to get the payment refunded.
Unfortunately, based on my experience, I wouldn’t use or recommend this site
2026年8月20日
自発的なレビュー
Selfony からの回答
Hello!
Thank you for sharing your feedback. We are sincerely sorry to hear that your experience with our automatic renewal and customer service fell short of your expectations.
Our service functions on an auto-renewable subscription model, with the terms outlined on the checkout page prior to purchase. While our policy specifies conditions for plan renewals, we regret that our support interaction left you feeling unassisted during this process.
We want to make sure your account status is fully resolved. Please contact us directly at support@selfony.com with your account details so our support team can assist you individually and verify everything on our end.
Selfony からの回答
Hello Rhea! Thank you so much for the high rating and for taking the time to share your feedback!
We are thrilled to hear that you are enjoying the app and having such a great start to your journey with us. Knowing that our platform makes a positive impression truly motivates our entire team.
Wishing you an insightful, pleasant, and rewarding experience with Selfony!
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