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Seller Labs レビュヌ 7

•
TrustScore 5段階評䟡の2.5

2.3

eコマヌス ゜リュヌション提䟛業者
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䌁業情報

  1. eコマヌス ゜リュヌション提䟛業者

さたざたな倖郚゜ヌスから提䟛された情報

Grow your Amazon business with pro Amazon seller software, tools, services, advertising platform for sellers, teams, consultants & agencies.

連絡先

  • South Barnett Shoals Road 1860, 30605, Athens, 米囜

  • sellerlabs.com

2.3

期埅以䞋

TrustScore 5段階評䟡の2.5

7件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

There is no way to speak to someone


There is no way to speak to someone here. They changed my subscription account level without notifying me and charged me almost 10X times more per month. I luckily caught it and chatted with them but could not get anyone on the phone. It's not the correct way to do business.

2025幎5月22日
自発的なレビュヌ
5぀星のうち1の評䟡

Dark cancellation tactics

Avoid. Makes it unnecessarily hard to cancel. Might have gotten some value from their service, but this kind of tactic should not be rewarded in business. It should not take 15 minutes of my day to cancel a recurring payment.

2022幎9月26日
自発的なレビュヌ
5぀星のうち1の評䟡

Originally signed up for follow up email follow up services

Originally signed up for follow up emails services approximately 16 months ago. After the trial, they charge you each month without your knowledge until you cancel. Was unaware of this. This business was a side seller account with about 500 in it's reserve bank. It was an account we did not look at. Anyway, we reached out for a refund. They refused to give us some or all of the refund. This was disappointing since we did not use the service. They can see that on their end. Moreover, the service they were charging us for is not even something amazon allows. Follow up emails have been over with a long time ago. My partners and I were already unhappy with their services as it is. We decided to cancel our two other accounts with them. Those accounts paid them approximately 1300 per month.

2021幎9月3日
自発的なレビュヌ
Seller Labs ロゎ

Seller Labs からの回答

Seller Labs is an app that is approved for use in the Amazon App store in addition to being a member of the Amazon MWS Developer Council. Our tool is NOT a violation of Amazon's policy. In fact, Amazon's policy was updated in September 2020 to explicitly state that you CAN use 3rd party software to solicit reviews from your buyers. You can read more about Amazon's policies by visiting this page. https://www.sellerlabs.com/blog/amazon-messaging-policy-updates/

Seller Labs is a SaaS application that charges a monthly fee. When you sign up for our free trial you are required to add a credit card and the details of our program are explained to you. Every month we send a receipt after the credit card is charged. A user can cancel at any time by simply logging into their account and clicking the "cancel subscription" button located in the My Account section. If you fail to cancel your subscription and you contact our customer success team with a few days of your renewal we will credit you for the current month. We highly encourage users of any SaaS application to review their credit card charges and cancel any subscriptions they are no longer using.

5぀星のうち1の評䟡

Scam company

never actually connected a seller account, they have been billing me nonetheless for over 2 years, unwilling to refund even part of this despite never using the service. Very dissappointed a service like seller labs have this type of policy

2021幎8月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Price Hikers

Was locked into a membership for $5 for 11 months, then suddenly it is $500! No warning, can't cancel, no refund.

2021幎8月1日
自発的なレビュヌ
Seller Labs ロゎ

Seller Labs からの回答

Hello, Chloe! Thank you so much for your feedback. I do apologize for this inconvenience regarding our Seller Labs Basic subscription. In order to provide an improved customer experience for our community, we did sunset our Basic subscription plan this past spring. All subscribers were notified in the time leading up to the sunset, and we did automatically apply a discount to your account to help ease the transition. If you have any questions, we encourage you to speak to our Customer Success team by emailing support@sellerlabs.com, or by using the chat function located at the bottom right corner of any Seller Labs page.
Thank you again for your feedback, and we look forward to the opportunity to work with you in the future!

5぀星のうち2の評䟡

So far very disappointed with this


So far very disappointed with this service provider. their website is not doing what is paid to do and many other issues with their payment system.

2019幎7月18日
自発的なレビュヌ
Seller Labs ロゎ

Seller Labs からの回答

Thank you for your feedback! Please reach out to success@sellerlabs.com so that we can take a further look into your account to resolve the issues you're experiencing.

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