Sensible Weather レビュー 659

TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

The service was offered to us on the Jekyll Island hotel website. We accepted, and it was only in the fine print that we learned after the booking that even if the stay was cancelled we would pay the... もっと見る

企業が回答しました

5つ星のうち5の評価

Sensible weather is the coolest. Gamification on the weather front for vacations!? What a cool risk management option. Would definitely do it again even though I didn't benefit the first time. Love... もっと見る

5つ星のうち5の評価

Very easy to take the insurance with the hotel booking. Clear rules and guidance. Effective communication during the vacation, with speedy follow up. We had a few days which qualified under the insu... もっと見る

5つ星のうち5の評価

I had accidentally added the wrong email address for my PayPal refund and they cancelled the refund for me so I could add in the correct address!! Thank you so much!

企業情報

  1. 旅行保険会社

当該企業による記述

Sensible’s Weather Guarantee gives consumers the peace-of-mind to book outdoor activities and experiences with confidence knowing that they’ll be proactively reimbursed if the weather negatively impacts their experience.

About Sensible Weather

当該企業による記述

Sensible Weather is the leading weather protection provider for the travel and hospitality industry, with a Weather Guarantee that proactively reimburses travelers, event-goers, golfers, and skiers each day it rains during their trip or experience. No claims, no hassle.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

659件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 93%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Poor customer service, expensive, not reliable.

The service was offered to us on the Jekyll Island hotel website. We accepted, and it was only in the fine print that we learned after the booking that even if the stay was cancelled we would pay the price of insurance. Then we found out we can''t even opt out of emails, so we get an email a day for a trip that was cancelled, for as long as it takes until the cancelled trip passes.

2026年4月15日
自発的なレビュー
Sensible Weather ロゴ

Sensible Weather からの回答

Hello Jeff,
I apologize for the frustration that this has caused- in your original email to us we did not receive notification that the trip itself had been cancelled, which is why it remained active. That being said, we have reached out to you, and I believe this has been resolved. If you have any additional questions, please reply to our latest email, and we would be happy to assist.
- The Sensible Weather Team

5つ星のうち1の評価

Hard rain for more than 6 hours

Hard rain for more than 6 hours, yet their “data” says it didn’t rain at all. Tough pill to swallow when the insurance you bought really doesn’t feel legit.

2026年4月11日
自発的なレビュー
Sensible Weather ロゴ

Sensible Weather からの回答

Hello Tony,
We are sorry that your experience did not match your expectations. It looks like we were able to resolve this after the fact for you, but if you have lingering questions or concerns, reply to the support email you received, and we will assist further. Have a great day!
- The Sensible Weather Team

5つ星のうち5の評価

Easy and delivers on promise

Very easy to take the insurance with the hotel booking. Clear rules and guidance. Effective communication during the vacation, with speedy follow up.
We had a few days which qualified under the insurance. No hassle, and payout within 4 days.
Will certainly take out this insurance again for next trip.

2026年3月20日
5つ星のうち1の評価

Scam... fool me once

I purchased a Weather Guarantee expecting reasonable coverage if bad weather impacted my trip, but that was not my experience at all.

It rained essentially all day on 3/20 in Cannon Beach, with steady, persistent rain that made outdoor plans unusable. However, my claim was denied because, according to their interpretation of NOAA data, the rainfall did not meet their very specific threshold of 1.5 mm per hour for enough separate hours.

So even though NOAA data shows measurable precipitation throughout the day, and real-world conditions were clearly rainy and disruptive, they only count short periods of heavier rainfall and ignore the rest. In my case, they acknowledged it rained but still denied the claim because it didn’t meet their narrow hourly intensity requirement.

This feels extremely misleading. Most people would reasonably expect a “weather guarantee” to apply when it rains all day, not just during brief heavier bursts that hit a technical threshold.

Unfortunately, this seems designed to avoid payouts rather than reflect actual weather conditions. Definitely a “fool me once” situation — I won’t be purchasing this again.

2026年3月23日
自発的なレビュー
Sensible Weather ロゴ

Sensible Weather からの回答

Hello Samuel,
Thank you for taking the time to share your experience—we’re really sorry this felt disappointing.
We completely understand your frustration. A full day of steady rain can absolutely disrupt plans, and we're sorry that the Guarantee didn't meet your expectations. Our Weather Guarantee uses specific, pre-defined thresholds outlined at purchase, but we recognize these criteria don’t always align with how weather is experienced in real life.
That disconnect isn’t the experience we want to create, and we’re continuously working to make our coverage and communication clearer.
We appreciate the chance to follow up with you directly and are glad we were able to find a resolution. Thank you again for your feedback—it truly helps us improve.
- The Sensible Weather Team

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詳細情報