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Serious Fishing レビュヌ 900

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TrustScore 5段階評䟡の4.5

4.3

釣具店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... もっず芋る

䌁業が回答したした

䌁業情報

  1. 釣具店
  2. 狩り・釣り甚品店
  3. アりトドア衣料・甚品店
  4. アりトドア スポヌツ甚品店

圓該䌁業による蚘述

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

900件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

Postage excessive and slow

2023幎8月4日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Hi Daniel. We're sorry to hear you were not happy with the postage service. Upon checking, you selected the Royal Mail 24 service. As noted on our site, we advise around 1-2 days for delivery. It appears the order arrived within this timeframe. We do also offer DHL as a fully tracked service if it may be of interest for any future purchases. Orders over £50 currently have free DHL shipping.

5぀星のうち1の評䟡

A very long wait!

After making an order of about 10 items 4 weeks ago, I still haven't received my products yet.

2023幎8月14日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Hi Graham. Apologies once again for the delay with your order. I note a member of our customer service team sent an email informing you there was a stock delay, due to our supplier's systems being down. Any out of stock items would note they "will ship in approx. 5-7 days". Upon checking tracking, your order has been marked as delivered - if it has still not been received, please do get back to us.

5぀星のうち5の評䟡

Neil an absolute gentleman
.

Always a good selection of high end stock in the shop and online, staff always very pleasant and professional.
Neil is an absolute gentleman who always goes above and beyond to get the customer what they want/need.

2023幎8月12日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Many thanks for the review! We'll be sure to pass on your feedback to Neil!

5぀星のうち5の評䟡

I purchased a penn tidal surfcaster


I purchased a penn tidal surfcaster from serious fishing, it was not in stock but they did everything they could to get it for me and kept me up to date with emails keeping me informed all the time of what was happening, I can't thank them enough my rod arrived in plenty of time for my trip, I will definitely be purchasing from serious fishing again

2023幎8月12日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Thanks for the 5 star rating Stephen! We're pleased to hear you were happy with the service and updates!

5぀星のうち5の評䟡

Quick delivery

Quick delivery , no problems , will certainly buy from them again

2023幎7月19日
Serious Fishing ロゎ

Serious Fishing からの回答

Thanks for the review! Look forward to assisting with any future purchases!

5぀星のうち5の評䟡

Quality product, fast delivery, easy to use website.

I purchased some saltwater flies which aren't that easy to source. I forget exact days and times, but the time from order to receiving them was minimal. I will definitely use them again in the future as the delivery time was good and the quality of the flies is top notch.

2023幎7月28日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Thanks for the review Ray! Hope we can be of assistance again soon!

5぀星のうち1の評䟡

Tried to obtain information on delivery


Tried to obtain information on delivery of an intended purchase. Received automated reply that a Sales Person would contact me.
No person contacted me despite another request from me.
Decided that Serious Fishing was not serious about me as a customer so purchased the item from another supplier.

2023幎7月1日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Hi Brian. Upon checking, we have sent you a number of emails in response to your query and you also responded to a member of our customer service team's email. Your query was sent Friday evening and we responded the next working day - Monday. We provided the shipping information requested and also forwarded you our contact number for future reference.

5぀星のうち5の評䟡

Awesome customer service

Just received my new rod less than 48 hours after ordering it - packaged fantastically
Great price and free delivery - what more could you want
Awesome customer service

2023幎8月4日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Thanks for choosing Serious Fishing! We're very pleased to hear the order arrived promptly!

5぀星のうち5の評䟡

Kit was great value [imo] and delivered


Kit was great value [imo] and delivered as advertised. Communications of expected delivery (including slight delay owing to bank holidays) was excellent. Kit works really well in park, just need some water and fish for confirmation! 😊

2023幎7月20日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

Thanks for the 5 star rating Paul. We hope you enjoy using your new kit!

5぀星のうち2の評䟡

Was charged 4-75 for postage and due to


Was charged 4-75 for postage and due to various issues such as no stock and a bank holiday my order took nearly two weeks to be completed.I will say when they realised there was an issue they did try their best to resolve

2023幎7月14日
自発的なレビュヌ
Serious Fishing ロゎ

Serious Fishing からの回答

We're sorry to hear of the delay with your order - unfortunately we are unable to look further into the matter without the order number or name on the order. Our standard shipping rate is £4.50 for delivery within the UK but free shipping currently applies on orders over £50. We are always happy to look into any unexpected issues - please do not hesitate to contact us if you require assistance with an order.

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