Excellent advice and service. Speedy, secure delivery. This new light is being taken to South Africa, for a family member diagnosed with AMD. Over several years, I have already bought 4 Serious Read... もっと見る
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I purchased a standard light for my husband,then I was so impressed with it ,I purchased a light for beside my bedside as I read a lot.My experience with these purchases ,and the way my order and deli... もっと見る
The package arrived as expected. It was very well packed and presented. We particularly liked the individual draw stringed pouches that added a sense of quality. They are useful. The table lamp... もっと見る
Our Serious Reader Floor-lamp gave out with one week to go of a 5-year guarantee. We thought we'd maybe get a few moans and grudging assistance but Jade Street in Customer Liaison was an absolute star... もっと見る
企業情報
Serious Readers について
当該企業による記述
Serious Lights for Serious Readers. Daylight reading lights for people who want to see detail and colour without straining to see.
Reading gets harder in the evening, and most people put that down to their eyes. Often it is the light. An ordinary bulb or LED is built on a blue chip, so it looks white while leaving gaps across the spectrum, and your eyes work to fill them in. You get glare across the room while the small print stays hard work. Daylight has no gaps in it, which is why reading by a window on a clear morning is easy.
What a Serious Light does
Rebuilding daylight indoors is the only thing we have done for forty years. Daylight Wavelength Technology™ reaches 98 per cent colour accuracy across the full spectrum, and an HD Original puts up to 7,200 lux on your page at 50cm, which is about twelve times the light you get from an ordinary 60 watt bulb at the same distance. The beam adjusts from a paperback to a full broadsheet, and the dimmer remembers the setting you read by.
The range
We make floor lamps, table lamps and wall-mounted reading lights, in Black and Heritage White. The HD Pro is the most adjustable, with a flexible arm, a remote handset and a cordless option. The HD Original is the one most people choose. The HD Essential is the simplest mains light we make. The HD Mini and the HD ROAM are cordless and portable, for reading nowhere near a socket. The HD Original and HD Essential are hand-built in Aylesbury, around fifty a day.
What people read by them
Books and newspapers, the crossword, the small print on a medicine bottle, sheet music, a jigsaw spread across the dining table, needlework and sewing, model making, and the paperwork nobody enjoys. Anything where the difference between two colours matters, or where the type is smaller than it used to be printed.
If your eyes need more light than they used to
More than 500 independent opticians recommend our lights, and many owners come to us living with macular degeneration, cataracts or glaucoma. For many people, more light of the right kind makes a page easier to see. A reading light does not treat an eye condition, and we do not suggest otherwise. There is growing evidence on the wider effects of the kind of light you read by, which we set out on our research pages rather than in our selling.
Trying one at home
The HD Pro and HD Original come with up to 90 days to try at home, and the rest of the range with 30. If it is not for you, send it back free, and on the mains floor and table lights we collect from any UK mainland address. The HD Pro, HD Original and HD Essential carry a 5-year warranty, and the HD Mini and HD ROAM carry one year.
Who we are
Serious Readers is the reading light brand of Serious Brands Limited, in Aylesbury, Buckinghamshire. There are over a million Serious Lights in 93 countries, in homes and in places where seeing clearly is the job, including the British Museum, operating theatres and Heathrow. 99% of people who try one keep it for the difference it makes.
Call 0800 032 9366, Monday to Friday, 8.30am to 5.30pm, or email hotline@seriousreaders.com.
Why people choose a Serious Light
当該企業による記述
- A brighter bulb does not do the same job
- An ordinary bulb scores 40 out of 100 on deep red. Ours scores 92, which is why colours and small print look different under it.
- We have made nothing else for forty years
- Alex Pratt built the first one for his mum, whose sight was failing. There are now over a million in 93 countries.
- Up to ninety days to change your mind
- Try it at home and see the difference for yourself. If it is not for you, send it back free.
A guarantee backed by forty years
5-year warranty, 90-day trial
Five years on the HD Pro, HD Original and HD Essential, one year on the cordless lights, and up to 90 days to send one back free.
連絡先
15 Faraday Road, HP19 8RY, Aylesbury, 英国
- 0800 028 1890
- hotline@seriousreaders.com
- seriousreaders.com
Try a Serious Light for up to 90 days
4.9
優良
562件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It appears a crop to bottom willingness…
It appears a crop to bottom willingness by all to help. . A great refreshing experience.
2026年8月24日
Serious Readers からの回答
Hi Diane. We like to try and treat others as we would like to be treated in similar circumstances. Thanks for noticing and sharing. Alex (Pratt) Founder
The new lamp was delivered so quickly…
The new lamp was delivered so quickly and so well packaged.
2026年8月19日
Serious Readers からの回答
Great. I hope it makes a massive difference. All the best. Alex (Pratt) Founder
Serious Readers からの回答
Thanks for sharing. I hope you love the impact of your light. Alex (Pratt) Founder
Serious Readers からの回答
Love it when a plan comes together. I hope you find you love the difference the light makes. Thanks for sharing. Alex (Pratt) Founder
Good online service and great lamps
Good online service and great lamps, able to get replacement bulbs, also purchased another lamp as so happy with the first one I bought years ago.
Lamps perfect for jewellery work, sewing and paperwork, especially on darker winter days and evenings.
2026年8月23日
Serious Readers からの回答
Splendid. the dark long evenings will soon be with us so your light should really come into its own from here on. Better light has such a significant impact. All the best. Alex (Pratt) Founder
Serious Readers からの回答
Thank you. Glad to have been of service. I hope your light makes a big difference. Alex (Pratt) Founder
Early days but this looks a good piece…
Early days but this looks a good piece of kit at a good price. Bought for my wife who has sight problems.
2026年8月21日
Serious Readers からの回答
Hi Tony. We have specialist suggestions for those with difficult eye conditions so let us know if your wife needs more help as time passes. All the best. Alex (Pratt) Founder
Forth product purchased from the Serious range.
Very good reading light, now being rechargeable and portable it makes a good addition to our three other reading lights from Serious.
2026年8月22日
Serious Readers からの回答
Thanks for sharing Keith. We love to hear when and where the lights make a difference and are appreciated for the impact they have. All the best. Alex (Pratt) Founder
Brilliant
Very easy to browse and order - good delivery time and a truly fantastic product .......again !
2026年8月21日
Serious Readers からの回答
Hi Neil. Excellent and thanks for sharing. I hope your light will make a big difference. All the best. Alex (Pratt) Founder
What great customer service!
What great customer service. My message was responded to really quickly and they were only too happy to help.
Dropped my light off, fixed and upgraded while I waited. Nice to see the faces behind such a great product.
Thanks again, I really missed my light and now I’ve got it back better than new.
2026年8月28日
自発的なレビュー
Serious Readers からの回答
Hi Austin. Delighted to have been of service. We don't like leaving any light down in the field if we can avoid it. All's well that ends well. Alex (Pratt) Founder
Great service and quick delivery The colleague on the phone was friendly…
The colleague on the phone was friendly and helpful. He dealt with my order for replacement bulbs very efficiently which then arrived well wrapped and in good time. I love my Serious lights ( l have 5 around the house) so to be able to get replacement bulbs that quickly is great. Thank you Serious lights you are helping me continue to see to read even with my failing eyesight as l get older.
2026年8月17日
Serious Readers からの回答
Thanks for sharing and great to hear that your lights are making such a significant difference. I designed the lights to last so its important the light source can be replaced or upgraded. All the best. Alex (Pratt) Founder
Brilliant lamp
Very pleased with my new ROAM lamp. Beautifully crafted and sleek. It is perfect for my requirements and exactly what I was looking for. Excellent customer service with speedy delivery. A wonderful purchase. 🌟
2026年8月28日
Serious Readers からの回答
Splendid. We love it when we make a difference. Thanks for sharing. Alex (Pratt) Founder
Serious Readers からの回答
Thank you Jane. Glad to be of useful service. I hope your light serves you well for many years to come. All the best Alex (Pratt) Founder
Such a pleasure to deal with this company's staff
My floor lamp which I've had for 14 years had started to flicker, despite a new bulb. I emailed the company, received a phone call within a couple of hours explaining their repair service and everything happened when I was told it would - collection and return once the lamp had been repaired, and a year's guarantee. Cannot fault either the service or the amazingly helpful and friendly staff.
2026年8月10日
自発的なレビュー
Serious Readers からの回答
Hi Patricia. I'm glad we were able to look after you. All's well that ends well. Thanks for sharing your experience. All the best Alex (Pratt) Founder
Really happy with my serious reader standard light
Good price as bought in half price sale !
Arrived as expected . Easy to set up
2026年8月20日
Serious Readers からの回答
Glad to be of service. I hope your light makes a big difference for many years to come. All the best. Alex(Pratt) Founder
Excellent equipment arrived quickly and…
Excellent equipment arrived quickly and immaculately packed.
2026年8月19日
Serious Readers からの回答
Splendid. Love it when a plan comes together. Thanks for sharing. All the best. Alex (Pratt) Founder
Brilliant Customer Service
Before I ordered a replacement bulb for my Alexa light, I needed to recall exactly when I purchased it - which I couldn’t remember and had mislaid the invoice. I messaged Serious Readers to ask if they could possibly trace the date for me. I received an immediate acknowledgement, then the next day had a satisfactory answer to my query and I was able to place an order for the correct bulb. So thank you, and full marks, to Customer Service - very impressive!
2026年8月14日
Serious Readers からの回答
Hi Jennifer. I'm glad we were able to help quickly and get your light back up and running. Thanks for sharing. Alex (Pratt) Founder
Serious Readers からの回答
Thanks for noticing. I hope your light makes a big difference. All the best. Alex (Pratt) Founder
Talking to a real person!
Excellent customer service from a real person. The light arrived within a few days, was easy to set up and plug in, and appears to work really well.
2026年8月18日
Serious Readers からの回答
Yes...we are real people, based in Buckinghamshire. I hope your light makes a big difference for many years to come. Thanks. Alex (Pratt) Founder
Great company and products.
Fantastic company to deal with. Very helpful with my orders. Superb products. Would buy again without hesitation.
2026年8月17日
Serious Readers からの回答
I'm glad you appreciate the thought that has gone into the design of your lights. We like to look after people as we would hope to be looked after. All the best. Alex (Pratt) Founder
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