Excellent advice and service. Speedy, secure delivery. This new light is being taken to South Africa, for a family member diagnosed with AMD. Over several years, I have already bought 4 Serious Read... もっと見る
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I purchased a standard light for my husband,then I was so impressed with it ,I purchased a light for beside my bedside as I read a lot.My experience with these purchases ,and the way my order and deli... もっと見る
The package arrived as expected. It was very well packed and presented. We particularly liked the individual draw stringed pouches that added a sense of quality. They are useful. The table lamp... もっと見る
Our Serious Reader Floor-lamp gave out with one week to go of a 5-year guarantee. We thought we'd maybe get a few moans and grudging assistance but Jade Street in Customer Liaison was an absolute star... もっと見る
企業情報
Serious Readers について
当該企業による記述
Serious Lights for Serious Readers. Daylight reading lights for people who want to see detail and colour without straining to see.
Reading gets harder in the evening, and most people put that down to their eyes. Often it is the light. An ordinary bulb or LED is built on a blue chip, so it looks white while leaving gaps across the spectrum, and your eyes work to fill them in. You get glare across the room while the small print stays hard work. Daylight has no gaps in it, which is why reading by a window on a clear morning is easy.
What a Serious Light does
Rebuilding daylight indoors is the only thing we have done for forty years. Daylight Wavelength Technology™ reaches 98 per cent colour accuracy across the full spectrum, and an HD Original puts up to 7,200 lux on your page at 50cm, which is about twelve times the light you get from an ordinary 60 watt bulb at the same distance. The beam adjusts from a paperback to a full broadsheet, and the dimmer remembers the setting you read by.
The range
We make floor lamps, table lamps and wall-mounted reading lights, in Black and Heritage White. The HD Pro is the most adjustable, with a flexible arm, a remote handset and a cordless option. The HD Original is the one most people choose. The HD Essential is the simplest mains light we make. The HD Mini and the HD ROAM are cordless and portable, for reading nowhere near a socket. The HD Original and HD Essential are hand-built in Aylesbury, around fifty a day.
What people read by them
Books and newspapers, the crossword, the small print on a medicine bottle, sheet music, a jigsaw spread across the dining table, needlework and sewing, model making, and the paperwork nobody enjoys. Anything where the difference between two colours matters, or where the type is smaller than it used to be printed.
If your eyes need more light than they used to
More than 500 independent opticians recommend our lights, and many owners come to us living with macular degeneration, cataracts or glaucoma. For many people, more light of the right kind makes a page easier to see. A reading light does not treat an eye condition, and we do not suggest otherwise. There is growing evidence on the wider effects of the kind of light you read by, which we set out on our research pages rather than in our selling.
Trying one at home
The HD Pro and HD Original come with up to 90 days to try at home, and the rest of the range with 30. If it is not for you, send it back free, and on the mains floor and table lights we collect from any UK mainland address. The HD Pro, HD Original and HD Essential carry a 5-year warranty, and the HD Mini and HD ROAM carry one year.
Who we are
Serious Readers is the reading light brand of Serious Brands Limited, in Aylesbury, Buckinghamshire. There are over a million Serious Lights in 93 countries, in homes and in places where seeing clearly is the job, including the British Museum, operating theatres and Heathrow. 99% of people who try one keep it for the difference it makes.
Call 0800 032 9366, Monday to Friday, 8.30am to 5.30pm, or email hotline@seriousreaders.com.
Why people choose a Serious Light
当該企業による記述
- A brighter bulb does not do the same job
- An ordinary bulb scores 40 out of 100 on deep red. Ours scores 92, which is why colours and small print look different under it.
- We have made nothing else for forty years
- Alex Pratt built the first one for his mum, whose sight was failing. There are now over a million in 93 countries.
- Up to ninety days to change your mind
- Try it at home and see the difference for yourself. If it is not for you, send it back free.
A guarantee backed by forty years
5-year warranty, 90-day trial
Five years on the HD Pro, HD Original and HD Essential, one year on the cordless lights, and up to 90 days to send one back free.
連絡先
15 Faraday Road, HP19 8RY, Aylesbury, 英国
- 0800 028 1890
- hotline@seriousreaders.com
- seriousreaders.com
Try a Serious Light for up to 90 days
4.9
優良
562件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Had to ask for help from customer…
Had to ask for help from customer services and they were really helpful
2026年8月27日
Serious Readers からの回答
All is well that ends well. I'm glad we were able to help. All the best. Alex (Pratt) Founder
Brilliant light
Brilliant light, makes it so much easier to read or do craft activities. Arrived quickly. Well packed. Able to use as soon as I got it out of the box.
2026年9月4日
Serious Readers からの回答
Thanks for the feedback. That's why we are here. I appreciate your positive assessment. Alex (Pratt) Founder
Serious Readers からの回答
Yay. Don't you just love it when a plan comes together. Thanks for your review. Alex (Pratt) Founder
Great product and service from humans
Great firm. I ordered 11 bulbs. They sent me 9. I phoned them. They checked. They sent me 2 more. No fuss, no quibble. By the way, Integral LED bulbs are rated as highly as the most reliable brands, but at just under half the price, A well-kept British secret.
2026年9月3日
Serious Readers からの回答
Hi. I'm glad that we managed to look after you. All's well that ends well and thanks for sharing. All the best Alex (Pratt) Founder
Good heavy quilted well made lamp. EXCELLENT service
Good heavy quilted well made lamp.
Excellent service
2026年9月2日
Serious Readers からの回答
Hi Peter. Thanks for sharing. I'm glad we were able to help. Alex (Pratt) Founder
Serious Readers からの回答
Splendid. Thanks for sharing. I hope the light makes a big difference. Alex (Pratt) Founder
Excellent product and service.
Good information available before choosing lamp. Straightforward purchase process and good communication.
Light from the lamp makes reading and handicrafts easier and eyes are not strained.
Lamp was well packed and delivered quickly. Delivery time was provided within a one hour slot.
2026年9月3日
Serious Readers からの回答
Hi Helen. Thanks for noticing some of the detail. I'm glad your light is having an impact. Alex (Pratt) Founder
Brilliant light
Brilliant light, amazingly bright, and arrived in packaging that even Apple would be proud of.
2026年8月22日
Serious Readers からの回答
Glad you like it and hope its making a big difference. I learned a lot from Steve Jobs. Thanks for noticing. All the best Alex (Pratt) Founder
All round excellence
All round excellence
Only weakness was in delivery, where despite clear instructions on box to "leave round the back" if no one in, the box (and the previous one a few days earlier) was left on front doorstep which is right on roadsid No prior warning of approx delivery time or day either!
2026年9月2日
Serious Readers からの回答
Great. Thanks for letting us know about the carrier as well. We will feedback. Unfortunately they all seem to let us down from time to time. Alex (Pratt) Founder
Serious Readers からの回答
Glad you like it. The filters are high grade optical glass to aid the sight of those with particular sensitivities to different wavelengths. I hope they make a big difference. All the best. Alex (Pratt) Founder
A great light for the home
Speedy shipping, fits in most areas of the house due to slim style
2026年9月2日
Serious Readers からの回答
Glad you like it. I designed it for that very purpose and to be highly portable, so thank you for noticing. All the best. Alex (Pratt) Founder
Serious Readers からの回答
Hi Robert. Love it when a plan comes together. We are delighted you are pleased and appreciate the 5 star review. Thanks again. Alex (Pratt) Founder
Serious Readers からの回答
Hi Frances. So glad you like it. It will show colour in a true light and should make a difference for many years of purposeful endeavour. Thanks for sharing. Alex (Pratt) Founder
Serious Readers からの回答
Thanks. I hope the light makes a big difference. Alex (Pratt) Founder
Great light
Great light which sits perfectly under back of sofa giving light above seat. As there is no socket close by the fact that it is cordless is perfect. I can predict I will be getting another one for using my sewing machine.
2026年8月31日
Serious Readers からの回答
Hi Rachel. I'm glad you like it. The light fidelity should make a big difference. All the best. Alex (Pratt) Founder
The replacement bulbs are utterly…
The replacement bulbs are utterly useless giving hardly any light at all
2026年8月12日
Serious Readers からの回答
Hi Antony. I'm glad that we managed to point our where you are going wrong and got your light to work as it should. Thanks for the new 5* review. All the best Alex (Pratt) Founder
Ordering was quick and easy
Ordering was quick and easy. Instructions were given on how to ensure correct part was ordered. Order was well packaged and arrived swiftly.
2026年8月31日
Serious Readers からの回答
That is great. I hope you find the light makes a big difference. Alex (Pratt) Founder
Fantastic product, impeccable service
Absolutely incredible customer service from Helen, one of their Customer Service Advisors; the whole process was so genuine and pleasant. To be honest, I've never experienced better Customer Service in my entire life! The lights themselves really are uniquely high-quality. Previously I would always get slightly uncomfortable and strained reading at night, I'd get fidgety and could never settle to read for long because my eyes got so fatigued. Now I turn on the lamp and open my book and don't even realise until an hour later that I've just been reading the whole time. Truly wonderful! The dimmer functionality is also incredible if you can be a bit sensitive to light — you can start low, and then once you settle in, turn it up. Life-changing!!
2026年7月20日
自発的なレビュー
Serious Readers からの回答
Hi Nicole. Thanks for sharing. We really appreciate you sharing your experience. Many people find it hard to believe that better light can make such a big difference and I hope your words will encourage one or two of them to try one and see the difference for themselves. Thanks again. Alex (Pratt) Founder
Everything done with thought and care
Prompt delivery - not entirely in a company's control, but they have to have done their bit right to achieve it. Very nicely and helpfully packaged product, best job I have ever seen of this. Product easy to use and instructions clear. So far, so good with its performance and usability. I haven't yet put it to the test with cross-stitch but I think it's going to just what I needed.
2026年8月30日
Serious Readers からの回答
Hello Gail. Your light should make a big difference for many years to come. All the best. Alex (Pratt) Founder
A superb reading light
A superb reading light. Well made and effective. Delivery was very swift too. Not cheap, but worth it for a product of this quality.
2026年8月27日
Serious Readers からの回答
Thanks John and thanks for noticing that you get what you pay for. We are here for those who want and value the best light they can find and use day in day out. Others offer low prices and inevitably choose to compromise on the product to hit a lower cost. There is a place for that but its not what we do. All the best Alex (Pratt) Founder
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