serviceseats.com レビュー 150

I like others thought these would be legitimate tickets as I purchased them through the Blue Light Card website. The QR code and voucher codes arrived promptly by text and email but when I tried to book the Cineworld tickets the codes were not recognised. I have emailed several times and was assured that the vouchers were valid and that they would get Cineworld to contact me. Two weeks later and the vouchers still do not work. I even went to the local Cineworld to book the tickets but was rejected again, I was so embarrassed I ended up purchasing my tickets at full price in the end because the film I wanted to see was on a limited run.

Wish I'd read these reviews first. Cannot believe blue light partner with this scam provider. Service seats should be shut down. Once I realised the Vue vouchers can't be used, I tried to contact service seats but funnily enough, they don't recognise my login, seemed fine when they took my money. Dreadful experience.

Shocking, once they have taken your money for the blue light voucher there is no interest in any issues you have. Put ALL invalid tickets on blue light page and when you say "special events" not included also include events, as bookings on the websites are actually called events not special events, therefore technically it should be vaild for ones that just say events.
Wording is everything and nothing should be assumed with T&Cs. Don't just have them on your own page and word it properly

AVOID AT ALL COSTS!
Bought 2x adult tickets and 2x children's to use for Cineworld. Upon using them just minutes after recieving them, the children's voucher codes had already been redeemed at another branch (confirmed by Cineworld). And to make it worse it's been a week and two days, we've had no response from service seats, and when trying to book using our adult codes today, they have now also been used!!
This is the first time I've tried to use my blue light card to get a discount for the cinema and I've ended up paying double the price from having to buy tickets in the standard way on top of the cost of non existent vouchers! What a disgusting service.

Have used service seats hundreds of times, don't think the issue is totally their fault, but if they know that Odeon are going to add a further £5 a ticket, which they never used to.
It would be good to say so, before you have useless vouchers if you don't pay the extra money.
It's cheaper and less hassle to purchase via Odeon themselves.
Though still terribly expensive.
£75 for 4 to watch the Minecraft Movie.

Went to use my tickets online and they say they have already been redeemed. First time using service seats and now find out the code don't work?
Disappointed and by the looks of other reviews I won't get a refund either...

DONT BOTHER!! You now get charged an extra £3 per seat from odeon plus booking fee. Actually cheaper to buy from odeon direct. Used to be a great service! Paid £41.50 instead of £35 via odeon. Lesson learnt total waste of time!!!

Feel conned. "Saved money" booking through them, then had a £3/ticket surcharge added when booking, making them as expensive as booking through the cinema. Utter waste of time.

EXTREMELY URGENT: I bought 2 vouchers and on redemption was informed "the vouchers have already been redeemed" I REQUIRE A FULL REFUND PLEASE. WARNING : DO NOT USE THIS SERVICE, IT IS A SCAM.

Bought tickets to use at my local cinema. Arrived at the cinema to book them and advised they'd been used 300 miles away to book a film in 4 days. They'd also managed to use the popcorn and drinks vouchers. Service Seats offered to solution and basically said it was tough. Raised a dispute via my bank.

If there was 0 stars I would give them that!

Paid for two tickets (voucher codes)
One works, one doesn't...now I need to chase this with them!
Also I need to pay 1 pound booking fee on top of the discount. The hassle it takes chasing up I'd rather just pay full price

Use through my Blue Light. Never had a problem with them. I always check to make sure the tickets are cheaper than on the actual company website (oden, cineworld, etc) as they do recommend doing this.

1st issue happened today as I did not receive my tickets. I filled out their contact form at 10.39 and by 10.46 they had replied with my voucher codes.

If I could leave less than 1 star I would. An absolute con. Voucher cost £8.75. Wanted to use to see Six Live and can’t. Tickets for other films only £5. Tried to use the voucher expecting to pay nothing. Still required to pay £1 booking fee.
Am trying to obtain a refund.
DO NOT USE

Bought and paid for two cinema tickets but never received them. Initially had a response to my email, but now there is a total lack of communication from “customer services”. I will not be using again.

Bought service seats from BLC 2 adult vouchers £9.84.

Tried using on Cineworld website I found it very confusing as there is no guidance on how to redeem voucher.
The vouchers were to be used off peak periods Monday-Thursday.

Decided just to go to Cineworld and try and buy tickets,the girl at the food section ( where you buy your tickets) was so helpful she just scanned the QR codes from my phone and price was £0.00.I was expecting to pay something!
The original price for 2 adult tickets would have been £11.99 each plus booking fee.
So saved roughly about £15/16 which is great.
My criticism is there is no clear instructions on how to use them on either Service seats or Cineworld website.
Glasgow
I would use again and just redeem vouchers at the cinema.

Appalling. Like many others I ended up paying more than I would if I’d booked with Odeon direct. Defence Discount should drop them immediately.

I have just bought tickets to use at Odeon Luxe. (Paid just over £16 for x2 adult tickets which is cheaper than it would have been buying direct from Odeon).
I added the code on the Odeon site, and odeon charged me a further £10 per seat, causing the total price to be more than it would have been if just buying direct from Odeon.
I have used Service Seats before and always got a good deal…. I always check to make sure there’s not a cheaper seat direct through odeon before I buy with service seats.
But today, it was as if Odeon Luxe have stopped honouring the deal and charged a further premium to ensure maximum cost was paid!!
Im so annoyed!

No option to reject their Google Analytics. Read the terms and conditons relatinf to their cookies. Seriously creepy the information the collect and share.

Also, the process of adding the vouchers needs to be streamlined. Just seems like a data harvest for a minor discount.

Avoid!

Would leave a zero if I could. More expensive buying the vouchers than buying direct with Odeon. Have to say customer services were quick to get back to me, but simply informed me that the issue is with Odeon for adding on too high a booking fee. Very fine small print and not at all clear .
Avoid at all costs, total con.

book direct with the odeon! doesn't include booking fee and impossible to use on the website.