serviceseats.com レビュー 150

Why is this scam of o company on Blue Light discounts?

I booked on their website, compared prices on the odeon website first and it was cheaper through them. Booked it and then when I got the voucher code on the odeon website it still charged me £6 per ticket to use the voucher!! Contacted their customer service team who were appalling and took ages to respond. Then said they couldn’t do anything about it since I’d already used the tickets!!

I booked Odeon tickets and had difficulty getting hold of the tickets. Tried several times and could not get access to them. I raised a complaint and they told me they had reactivated the tickets, but did not explain they would add a short expiry date. I went to use them and they had expired. Contacted service seat again and they had told me I have to book another set of tickets. I would be cautious with booking tickets with them.

This is a total rip off. Purchased 4 tickets for £36. Went to book them in odeon and they were charging another 24! This works out much dearer than what they should have been. Now to see if they will refund. I doubt it but I won't leave it drop. I hate being ripped off and I'm so careful. I trusted blue light to have good companies.

Wish I'd come here first! Just went to use my vouchers to find out it'll actually cost me more to use the vouchers to buy Odeon Luxe tickets than if I had just booked directly. Contacted them to ask for refund but don't hold out much hope! 😪

Update: Having contacted Blue Light several times via Instagram, Service Seats have finally got back to me and said they will issue me a refund in 6 days. I'll believe it when I see it back in my account!

Ended up costing more in total at Odeon.

BlueLight Card Member here. This is a total rip-off. I didn't save a penny, and I ended up paying almost £20 more! Don't bother!!

Service seats tickets that I purchased won’t work and no way to contact the company. Really poor experience.

Very poor customer service. Avoid. Can only contact them via email which took over an hour to reply. After buying 5 vouchers to use at Cineworld Sheffield thro Blue light, the booking wouldn’t work online … after which they never bothered replying. I was forced to go to the cinema itself to sort the mess out.
Blue Light need to bin this rubbish outfit…the saving was minuscule.

PLEASE AVOID. Last weekend I paid for the code to watch the Paul McCartney film and when I tried to input the voucher detail on the website it wouldn't work, next I tried the code on the Showcase app and it wouldn't work there either. Next step I called the cinema and they told me to come down with the code and they will input it, I tried that and was told it wouldn't go through due to it being a limited edition film but I can use any it for any normal film. Today I've dropped by the cinema to book Joker 2 only to be told someone has used my code to watch a film in the same cinema 2 days ago. Con artists

Bought 2 tickets for odeon bridgend, only to find that it was alot cheaper not to use this code. Ended up paying more!

Unfortunately I didn't read the reviews before attempting to use this service and got mugged. Blue Light really needs to disassociate itself from Service Seats.

Paid £10 for vouchers. Got sent voucher codes. Went to book tickets on Cineworld website & entered voucher codes to find their value was exactly 0.00.

Purchased 3 cinema tickets for £8.50 instead of £14 each. Excellent saving.
The vouchers were easy to redeem at the cinema using the QR code. Thanks so much for saving me money.

I’m new to the blue light scheme so thought I would give it a go when booking cineworld tickets. I was very confused about what I was doing, it was not very clear. At first I was getting a very good bargain at £15 for 3 tickets instead of £45. As it turns out I had to also pay £17 when booking. So luckily it is still cheaper but not as cheap as I initially thought. Although looking at the other reviews I have been very lucky.

Awful site to use can’t get the tickets after entering the codes! AVOID!
No help on the site either!
I’ve paid my money and unable to get the tickets to sort seats!

Page doesn't even allow access to order any tickets - complete and utter waste of time

Tickets were not valid at the cinema. Required to pay an additional £8

Avoid avoid avoid

T&Cs don't make it clear by the time you pay booking fees when redeeming tickets you pay pretty much same price as booking directly. Abysmal and avoid.

Absolute scam!!
Went through my blue light card to purchase 2 cinema tickets. Received a text message with a link to the service seats portal and an access code. Tried to log in and says authentication problem. No way of contacting them as its an unsafe site. Disgusted!!

Complete Joke, I used Bluelight and was directed to this scam via the Bluelight app, I paid £17 for two tickets and when I wanted to use them, I was charged an additional £12 pound + vat, so the regular price would have been £26 but now I am paying over £30.
I will be reporting this scam to Bluelight as it is not a discount service it is a scam.