レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

2.2

期待以下

TrustScore 5段階評価の2

11件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 22%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.2

すべてのレビュー

(11)

過去12か月のレビュー数: 11

レビューを書く

レビューの確認を行います

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Paid $2,272.20, No Servers Delivered, Refund Still Outstanding

I paid $2,272.20 USD to Servitro on May 8, 2026 (Invoice #37466) for 12 dedicated Ryzen 9 7950X3D servers.

Unfortunately, the servers were never delivered.

After several weeks, Servitro informed me that they were unable to source the required hardware and offered either to wait another 5–6 days or receive a full refund. Since we had already waited long enough, I chose the refund.

On May 30, they confirmed:

"I will have the refund sent ASAP."

On June 2, they told me:

"I've requested the USDT for the refund. It should be sent to you within 7 days."

Those 7 days passed, but no refund arrived.

Since then, I have repeatedly opened support tickets and asked for updates. Most replies simply said they would update me within 24 hours or asked me to keep waiting. As of July 1, 2026, I still have not received my $2,272.20 refund.

I understand that hardware shortages can happen. What disappointed me was not the stock issue itself, but the lack of timely communication and the failure to process a refund after promising multiple times that it would be sent.

If the refund is eventually completed, I will gladly update this review. Until then, I cannot recommend paying in advance for services that cannot be delivered.

2026年5月8日
自発的なレビュー
5つ星のうち1の評価

Strongly not recommended

Strongly not recommended. Over the past weeks I've experienced a series of serious issues that completely disqualify this company as a VPS provider.

I've experienced repeated network outages lasting up to several hours at a time, caused by routing loops on their end. My services were down with no way to do anything but wait.

They changed my VPS IP address without proper advance notice. The notification arrived AFTER the change had already been made. I had to fix my DNS configuration on the fly because they couldn't be bothered to warn me in time.

Buying this VPS from them was a mistake I won't be repeating.

2026年5月27日
自発的なレビュー
5つ星のうち1の評価

Completely Unprofessional, Unreliable, and a Billing Nightmare

I have never been more frustrated with a paid service. According to the company registration, this host is run by a 20-year-old, and the inexperience shows. Throughout my time using the platform, I endured repeated downtimes of varying lengths—so frequent I had to file multiple SLA violation claims.

This service is unreliable, poorly managed, and demonstrates a shocking lack of professionalism. Avoid at all costs.

2026年3月31日
自発的なレビュー
5つ星のうち1の評価

I signed up for $8/month but no service

I signed up for $8 a month, paid, and never received my VSP login information. I submitted a support ticket and emailed them but had no luck. This feels like bad business practice. I’m glad I used PayPal to pay, because if I had used a credit card, they probably would have scammed me.

2026年1月26日
自発的なレビュー
5つ星のうち5の評価

Reliable budget VPS - Good value for money

It's been almost a year now.

I signed up for a VPS during their initial welcome offer, which had very attractive pricing. Overall, it's been a good experience for the price point.

I did encounter one issue early on - a disk failure, which was just bad luck. I opened a support ticket and it was resolved relatively quickly. They restored the server from a backup, which worked fine.

I've since moved the critical parts of my infrastructure elsewhere, but I'm keeping this VPS for non-critical, test, and staging workloads. It also allows me to get a static IPv4 and VPN for basically nothing.

The specs aren't amazing (CPU steal time is quite high for heavy Docker workloads, but that's on me for running this on a single vCPU). However, for the promotional price, it's excellent value. It's affordable and reliable enough for what I need. I'm happy to keep the server running. It's only a VPS with 1 vCPU, but it's the best I've tested so far at this price point.

Users should properly size their VPS according to their actual needs - don't expect miracles from budget specs.

Overall: Good value for money, particularly suited for non-critical environments or development workloads.

2025年12月4日
自発的なレビュー
5つ星のうち1の評価

Very poor experience

I purchased a VPS from Servitro and paid via cryptocurrency. After 24+ hours, I received no service activation and no response to two support tickets. Since crypto payments are irreversible, I currently have no way to recover my funds.

This is my personal experience, but based on the lack of service and communication, I strongly advise caution before buying.

2025年10月20日
自発的なレビュー
5つ星のうち1の評価

There's no responsibility towards customers.

The provider changes fixed IPs without prior warning or e-mail notification on the act, brings down VPSes server-wide without bringing them back up or sending an e-mail addressing the issue, and does all of this in the space of merely 4 days - and past the refunding time window predicted by their own T&Cs, so that the customer can't refund anything through any platform. I didn't even send a ticket because, with such a visible level of responsibility, it's worthless to do it. Be aware of this provider.

2025年9月5日
自発的なレビュー
5つ星のうち1の評価

Technical Issues Happen, but Radio Silence Doesn't

If a server goes down, you communicate. I've received nothing on ticket #MQV-956348 and your phone is unmanned. This is a formal request for an update here, as your official support channels appear to be broken.

2025年8月27日
自発的なレビュー
Servitro LTD ロゴ

Servitro LTD からの回答

Hey, there was a downtime due to a root disk failure, but we resolved the issue within 36 hours. Tickets were actively responded to, but due to the large volume, it took some time to get back to everyone. We also posted updates on LET for all users from that platform.

5つ星のうち1の評価

Crazy low stability, low speed

In 2 month of using serv 2 times down with "active" status. Now server unavailable 17h+ and ticket dont answered. A comments in other site people tell his tickets just closed by time without any resolving.
Upd. Idn what additional info they want to see. Ticket #TOJ-823951 was answered in ~30h and inform about 'server is currently down'. On this time i already bought a new at other host. They refund part of unused time. Its not to be benefits them

2025年8月28日
自発的なレビュー
Servitro LTD ロゴ

Servitro LTD からの回答

Hey, there was a downtime due to a root disk failure, but we resolved the issue within 36 hours. Tickets were actively responded to, but due to the large volume, it took some time to get back to everyone. We also posted updates on LET for all users from that platform.

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