We have bought our bedside tables, dining table and tv unit from Shack and are so pleased with every piece. The delivery was very simple, they were able to move around the date based on when we were f... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
One of the most interesting models for a furniture and accessory business in Australia. Every piece has been very well considered, researched and prepared to give a huge variety of options, each with... もっと見る
企業が回答しました
The guy’s that delivered our purchase are fantastic they unpacked everything placed it where we wanted took packing away, they were very respectful and professional wonderful people. We found the pe... もっと見る
Ordering process was easy. Didn't receive too many emails about the order. Shack did what they said when they said. The goods were delivered on time without any damage. No assembling was required. Rea... もっと見る
企業情報
当該企業による記述
For over 30 years, Shack has been a leader in the lifestyle industry and has earned an enviable reputation for its dedication to its customers and for sourcing items of beauty from across the globe at affordable prices.
連絡先
Alexandria Artarmon Moore Park , オーストラリア
- 80970430 94363039 96979590
- enquiries@shack.com.au
- shack.com.au
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Recent Purchase
I love the book shelves we purchased and the delivery etc was smooth. The only issue was that Shack did not have my correct mobile number and as a result a text was sent to a wrong number indicating the shelves were ready for delivery. I didn't receive the message, and had to call the store and inquire about delivery. I was told that a text message had been sent and we then discovered it had been sent to the wrong number. I think a follow up email to the text would have been good - obviously anyone who has paid a deposit is eager to receive the furniture ASAP. As it turned out, I could have taken delivery of the shelves two weeks earlier - had I received the text or a follow up email. Thank you.

SHACK からの回答
Lucky
Lucky! They had the piece of furniture that I had been looking for and it was on special.
Best thing though were the guys who delivered it. They communicated well.
Table and chairs size
We thought all chairs and tables have the standard height. But unfortunately the table height is a little bit short for our chairs and no one mentioned this point when we ordered them.
BTW, I am satisfied with the quality, Delivery and installation.

SHACK からの回答
Exceptional overall service.
The overall personal service, face to face by the team. Extremely helpful and delivery gents were extra careful and experienced. They all take pride in their products , roles and they have a sense of family business . Exceptional team and would recommend to all. Thank you.
Prompt and efficient service with…
Prompt and efficient service with helpful advice about the products we chose.
Amazing service and amazing product quality
My item arrived quickly and in amazing condition. It was packaged with care but there wasn’t an excessive amount of foam or plastic which I appreciate as someone who cares for the environment. The item is beautiful and I look forward to giving it my mum for Christmas
Fantastic
Helpful , friendly staff - honest and knowledgeable , furniture as ordered and stress free delivery
Love the brushed white rattan chairs
Love the brushed white rattan chairs. Arrived bang on time.
From time of ordering the service was fantastic
From time of ordering the service was excellent, both packages were packed extremely well. We couldn't even fault our delivery driver he was fantastic. Our parcels were coming from Sydney to Anna Bay even though our delivery was later in the evening and he still had a fair way to go he took the time to unpack and put our side tables were we wanted them. Thank You Shack
Great service as always
Great service as always, and beautiful pieces of furniture... Shack furniture is a great addiction. :)
Excellent experience
Ordering was simple, goods delivered in reasonable time frame and where we wanted it left. Packaging was excellent, goods arrived safely and in excellent condition. Very happy with the product. But unfortunately delivery to Brisbane is very expensive so sadly we will not likely order any further products due to the cost of delivery. Initially we purchased our product under the Flat Rate special which made it affordable.
Fantastic Coffee table..posh
Great showroom, lovely people to interact with, warehouse kept updating us on the delivery schedule. Well done!
sales person was very helpful and…
sales person was very helpful and looked up available stock. delivered on time too
Delivered really fast
Delivered really fast, and it was already built! Guys were lovely and the product is great
Not bad...
Fast shipping, everything is fine! Only supports are slow to respond((
But overall not bad

SHACK からの回答
The sales person Allanah was excellent!
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