terrible quality, nothing like they promised. No return address or customer support contact details. DO NOT BUY. If they would like to let me know how to get a refund I will alter this post.
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This is a scamming company. Sent me flimsy, cheap fabric bras. They felt and looked completely different to what was advertised. They refused to send a free return label, asked me to return to an inte... ãã£ãšèŠã
Ordered 3 bra's, order came as expected. 3 nice looking bra's, but the size was no good it seems the shoulder straps were too short bringing the cup too high. Young daughter tried one (size 10 dress)... ãã£ãšèŠã
Return process is not easy asking for videos and they will decide if you are eligible for a return. Returning as bras didn't fit, not an easy process took ages to find information.
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Absolutely terrible
Absolutely terrible, sizes are not correct at all !!!! Do not buy from this company, more trouble than itâs worth !!!!!
Do not buy from shapechic
When I placed my order, I tried to cancel within the hour. But it took them 96 hours to email me back to which I was then told it had already been processed. They refused to cancel my order and refund me my money. Instead offering me a gesture of goodwill of £6.
To return my package when it arrives I have to pay the fees which are more than the products themselves (over £20)
When my packaged arrived it was smaller than the size ordered and it was also plucked, so the quality of the bras are not very good. The whole website is a sham and I do NOT recommend anybody buying through these!
Very poor quality
Very poor quality, to return you have to pay the cost to China even though there is a UK return address on your packaging. Total scam do NOT waste your money
Returns must be sent back to China, recorded delivery at your cost!
Poor quality product straps offer no support.
Returns must be sent back to China, recorded delivery at your cost!
And it took 4 emails of them asking for photos and videos etc to even give me a return address
Read the small print on returns
I ordered the Deep V Bodysuit. Came very small. When looking more.in depth on theory returns policy it says customer must pay shipping costs and also they don't give refund for item not fitting or you changing your mind. Only replacement item or store credit. Wish I read the small print before ordering from them. I'm done with these websites now. Back to reputable companies which have a UK base and can return/refund easily
Very poor quality
Very poor quality. No elasticated support. Made cheap, not as advertised on their video. Unfortunately I read the reviews after I ordered but lesson learnt. Too many companies from China seem to be doing this to people. Twice itâs happened to me recently, before that never. The ads look so genuine! Will only order from companies I now know are in the uk
SCAM company
SCAM company. Never received order, took my money and ordered back in August!!!!!!!!!! AVOID. Have reported to trading standards
I ordered this bra on the buy one get 2âŠ
I ordered this bra on the buy one get 2 free took ages to arrive finally came was so dissapointed ordered my size which is a 36f the bras were nowhere near that looked more like C cups lovely bras but just totally wrongvsize emailed loads of times no response to try and return for refund and nothing went on to the so called site and it'd vanished so I've paid £23 for nothing wish I'd never ordered them total scam don't bother "shapechic" are not real apparently well and truely duped ð€¬
I made my order to the value of £22.99âŠ
I made my order to the value of £22.99 I then see my address is wrong so imediately email them to change this but had no reply again I emailed them no reply.they only have a contact number for China and this is even hard to find, I have contacted my bank who say raise a dispute and wait 15 days then you will get your money back. Hope this helps
I wish I had checked for reviews.
I wish I had checked for reviews.
-29£ down the drain
-They itch and don't fit
- I was careful to order the right size, I'm a 38E and the 2xl is more like a DD, gutted
DO NOT BOTHER
Omg so shocked by these reviews haveâŠ
Omg so shocked by these reviews have just ordered some and have had a message from my bank to contact them
Rubbish low quality bras
Rubbish low quality bras. Ordered 3 sent 2 different sizes but none of which fit according to the size chart which now seems to have disappeared from their website. Will cost as much to send back as the refund so no doubt wonât return. AVOID this company. Was so looking forward to finally getting comfortable fitting bras very disappointed
Shapechic Bras. Cheap rubbish from China
This is a complete scam. Shapechic UK? The goods come from China and are rubbish quality. Do not waste your money. I ordered medium and was sent large. Not fit for purpose, the worst most pointless bras I have ever bought
AVOID...
Wish I had read the reviews before my purchase...All reviews are 100% true. I had ordered buy one get two free bra's...only received the one, however wasn't suitable,finally got an address to return...CHINA..my postage was as dear as the bra, hence haven't returned the item. This company is NOT a UK company. Please AVOID...
If I could give this place 0 stars IâŠ
If I could give this place 0 stars I would! Absolutely awful! Items arenât even the same as advertised and is no way size correct! Please avoid this place!! Trying to charge me to cancel an order then when they turned up requested a refund and their address is in china! Would cost me £16 to send back so Iâll have to go through my bank to get a refund but most likely going to loose the money.
Avoid, Avoid, Avoid
Avoid, avoid.
Received 3 bras. Far too small and costs more to return them than they cost. Total rip off!
Ignore social media claims, totally bogus!
Donât believe they online hype!
Not the right size
I ordered 3 bras, buy 2 get one free. Sounds like a great offer until they arrived and don't fit. I ordered XL as their size guide said same as 38F. I can 100% tell you what I was sent is nothing of the sort. I've emailed to return but looking at previous reviews I'm skeptical that this will happen
Product wrong
Product wrong, you have to pay to return the item n has to recorded so u lose out even when u return it. Not worth the buy items sizes r wrong
Avoid
I actually put bras in my cart then didn't bother completing the order and the following day received an email from the so called founder emma telling me if I had any questions just email her back and she'd be happy to help so I did. The return email address apparently does not exist. I'm so glad I didn't bother buying from them, if they can't even answer a question about sizes there's no way your gonna get a refund out of them.
China company not English
Order the bras buy 2 get one free, was looking forward to receiving them as website was shapechic.uk well it too ages for them to arrive, tried them on the material irritates and the sizes are all weird mine were too tight, so contacted to return i was told I had to pay postage fair enough, then sent address it was China.... it was going to cost over £20 recorded as that's what they wanted you to send them back as it only cost over £20 so they have gone in the bin. Please stay away from this company. It's not in england
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