sharedlicense.com レビュー 122

I use their service and when I have problems, I submit a ticket and they reply quickly. Right now, I give 4 stars, because all the process is also done by myself with their guidance.

Very Good and Understanding Support.
Best Provider in the Market for these licenses.

The best company I have dealt with and I always feel comfortable dealing with more success

Great products and services. Their support is also great. Thanks for the good job.

Good Staff and very nice Team.

Their support is fast and skilled. Fixed the issue in a matter of minute or two. They are polite so they deserve 5 stars for this !!!

Their dashboard is buggy. I purchased the cpanel license and tried two times but not working and their ticketing support dashboard is too buggy.

"تجربتي مع هذا المزود كانت رائعة! لقد حصلت على دعم سريع ومتفهم من فريق العمل، حيث ساعدوني في ترقية ترخيص LiteSpeed الخاص بي بسهولة. كما قدموا لي خصمًا خاصًا كعميل جديد، مما يعكس اهتمامهم بالعملاء. التعليمات التي قدموها لضبط الإعدادات كانت واضحة وسهلة التطبيق، مما ساهم في تحسين أداء الخادم الخاص بي بشكل كبير. أوصي بشدة بخدماتهم لأي شخص يبحث عن تراخيص بأسعار مناسبة ودعم مميز."
"My experience with this provider has been excellent! The support team was quick and understanding, assisting me in upgrading my LiteSpeed license effortlessly. They even offered me a special discount as a new customer, which shows their dedication to client satisfaction. The instructions they provided for optimizing the settings were clear and easy to follow, significantly improving my server's performance. I highly recommend their services to anyone looking for affordable licenses and exceptional support."

BAD EXPERIENCE WITH SHAREDLICENSE.COM
I am writing this review when I lost the money on this website, they chat support said for reseller account has to pay 50USD then one time charge 10USD. So I created account for my company and paid from my Indian bank account which am using for years.
for remaining story am attaching the chat chat hiistory on it,
Chat on sharedlicense.com
Conversation started on Sunday, November 03, 2024, at 08:48 (GMT+0)

[08:49] V1730623735179478: hi
[08:49] Support has joined the conversation
[08:49] V1730623735179478: are you there?
[08:49] Support: HI
[08:49] Support: How can i help you
[08:49] V1730623735179478: how long will take if we craete a ticket?
[08:50] Support: depends on the case. it may take 10 mins to 1 hour to be responded
[08:50] V1730623735179478: if its not in 3 hours?
[08:52] Support: ticket number?
[08:55] V1730623735179478: Order ServiceID#15359
[Ticket ID: 698851] when will share the white labeled website xxxxxxxxxxxxxxxxx IP: xxxxxxxxxxxxx
[08:55] V1730623735179478: what about it?
[08:55] Support: wait
[08:56] Support: ticket is already answered
[08:56] V1730623735179478: what is is the answer?
[08:57] Support: login to the panel and check tickewt
[08:57] V1730623735179478: what I have to understand from that answar?
[08:57] V1730623735179478: yes I saw that?
[08:57] V1730623735179478: what use i have now?
[08:57] Support: reply in the ticekt
[08:58] Support: technical team will guide you
[08:58] V1730623735179478: simply closed and showing that account will not longer now
[08:58] V1730623735179478: where I have to contact now?
[08:58] V1730623735179478: I want to use license and services
[08:59] V1730623735179478: how long it is?
[08:59] Support: email ?
[08:59] Support: to check why its closed
[08:59] V1730623735179478: I am not getting any proper answer or service from you
[09:00] V1730623735179478: you mean simply you can do any thing after payment?
[09:00] Support: right
[09:00] V1730623735179478: nobody is there to pick call or answerr ?
[09:01] V1730623735179478: what right?\
[09:01] Support: we only have ticket support due to huge number of customers .
[09:02] V1730623735179478: see I want the license to install on VPS server
[09:02] V1730623735179478: and API access
[09:02] V1730623735179478: and commands for installation
[09:02] Support: send me your email to check your account
[09:02] V1730623735179478: who will give it?
[09:03] V1730623735179478: on my account nothing showing even not showing any balance or licenses
[09:03] V1730623735179478:
xxxxxxxxxxxxxxxxxx
[09:13] V1730623735179478: are you there?
[09:13] Support: wait we are checking
[09:13] V1730623735179478: okey
[09:14] V1730623735179478: I have to use the license urgently on VPS Original Cloud Linux Shared Pro with whmreseller features
[09:15] V1730623735179478: also WHMCS
[09:19] Support: you account has been blocked due to some suspicious payment , if you find this wrong ask a refund from your bank account
[09:19] V1730623735179478: which bank?
[09:20] V1730623735179478: I paid with debit card
[09:20] Support: ask from issuer bank
[09:20] V1730623735179478: already paid the amount and credited to your account then how can I ask to my bank?
[09:20] Support: the payment has been done from a fraud credit card, we can't provide you more details
[09:21] V1730623735179478: how come fraud credit, it my own bank acount?
[09:21] V1730623735179478: now who is fraud?
[09:21] Support: ask from your bank account to refund . good luck
[09:22] V1730623735179478: where is your bank account located?\
[09:23] V1730623735179478: I used my Indian bank account then how you say frsud when I paid to you? even you send the invoice also?
[09:23] V1730623735179478: those all account am using from years
[09:24] V1730623735179478: now I feel you are the money scam
[09:24] V1730623735179478: if you have any ethic you have to do further
[09:25] Support: ok we are scammers ? if its your credit card ask your bank account to fill a refund
[09:25] Support: the payment has been done with a stolen credit card and marked as fraud ,
[09:26] V1730623735179478: what service you do here?
[09:26] V1730623735179478: this is my own cards
[09:26] V1730623735179478: o9key
[09:26] Support: good luck
[09:26] V1730623735179478: \I am not scamer
[09:26] V1730623735179478: you are the doing here online
No tawk.to live chat account ? Create one for free here!
This kind of fraudents are doing business online here and using paid promotion simply want money thats all.

05-01-2024,
Till this time amount not credited to my bank account or any confirmation.
I have copy pasted entire chat history above. after that I didnt see any coversation from sharedlicense.com.

Their script says license installed, you go in Plesk and says invalid license. You contact support and they say they need full root access to the server to "fix" the license? What a joke of a company. Your access to a server should be inexistent, your script needs to provide the minimum of connecting to your servers to pull the license and yet you fail to do that. Stir away and find a better alternative. Their support is appalling.

Bad experience with expired licenses without any workout for a solution. I waited for many days with promises and excuses until I lost my patience. Now they even don't answer my support requests anymore. I also saw the commands they tried in my terminal session which gives me the feeling that there was somebody on duty with very poor knowledge.
Sorry guys but if you knew what you are selling, you could handle issues in minutes, which did not happened after days with the feeling that nobody did anything. My request for refunding was also ignored but let's se what will happen next days. I will update my continuing experience with this guys.

EDIT1:
After months the first reaction from seller. I don't think I need to comment on this.

EDIT2:
You are selling services which are not fully functional. Nobody is paying for services with the hope of being refunded. My experience was more communication with your support without getting any final solution, rather than doing my work without any issues.
That makes the experience bad. It should be easy to understand. None of you offered a working solution. This is the main case. Not the payment or refund.

I have been directing many of my customers and friends to sharedlicense.com for over 2 years, both on my own servers and also to sharedlicense.com, I have never had a single problem so far and they have not caused any problems, their employees work with utmost professionalism and no matter what, they help even in transactions that are not their responsibility. You can get service with blind trust.

do not trust the support. crashes made my server unbootable due to their service.

Playing game with promotion. They Send me email of Promoting the Free trial of cPanel . after i contact and provided them every proof.. But this Support team forcing me to order it .. That a complete Scam I want you to Don't Buy anything don't trust on other reviews because all things fake and promotion based

Please trustpilot team removed this website from here and I will inform cpanel to take action on it ! for Illegal license selling !

Initially great, then terrible. Plesk was working fine. Then they decided I was a scammer, refused to explain, blocked my IP, refused to answer my email, did not send renewal notice, Plesk monthly subscription expired, Plesk not working, website not working. Logged into sharedlicense with another email from another IP to ask the reason, same thing, blocked IP and email. (9/4/2024 update) They just sent me an email 'It is not possible to offer you because you are a fraud.
Best Regards.
Nick Robinson
Telegram Support ID: @SharedLicense'. I have the receipts to prove I paid for my past subscriptions, unless someone from sharedlicense stole my money (Nick????).