I honestly can’t thank Tom enough for everything he did for my family. We had run out of options and were feeling overwhelmed, but from the moment he started helping us with our loan application... もっと見る
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The customer service team was very helpful and they were able to support us so well thank you to our loan agent guy he was so polite, friendly and helpful
Great customer service and response times, very good experience. Website could do with a bit of work, but the service was great.
Thanks, Tom, for all your help and support. Top service as always, professional, reliable, friendly and always happy to help. Great!
企業情報
当該企業による記述
Share My Loan is a loan lender with a difference, providing affordable joint loans to borrowers in the UK. We have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere. As with all reputable UK loan lenders, we’re authorised and regulated by the Financial Conduct Authority (FCA). The FCA ensures that we comply with their rules and guidance, that we treat our customers fairly and that we lend responsibly. This means that at Share My Loan we always make sure both borrowers can afford the loan repayments as each borrower will be jointly and individually responsible for the loan. This means that each borrower will be fully responsible for ensuring that the repayments are made until the loan has been paid in full. We take our status as a responsible lender very seriously, and we’re proud to be helping responsible borrowers.
連絡先
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, 英国
- 01603 391182
- customerservice@sharermyloan.co.uk
- sharemyloan.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 20%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Christie is very helpful and patiently…
Christie is very helpful and patiently calling us in update us on our application.
highly recommend..
thank you Christie..
Absolutely deplorable service
9Absolutely deplorable service, single handed the worse cust service phone call I've had. Trying to explain, holiday period an u took 2 payments Monday and Friday and I'm a disabled vet left with nothing.....was told that's nothing to do with them. Asked for manager and told he's sitting right here but doesn't want to talk. All very childlike laughing and smug......this is the generation fought for. Absolutely disgusting. Keep that energy though, if laughing at and threatening disabled ppl is your thing then I'm sure sml is so proud
Very clear of how the process moves…
Very clear of how the process moves along and very clear about the terms and conditions as well great customer service
The phone call was relaxed no trick…
The phone call was relaxed no trick questions. Everything was explained and asked if you understood or needed it explained gained.Also no hard sell .I liked they made sure you actually wanted to go ahead with the loan and not under pressure
Easy and quick process friendly advisors
Easy and quick process friendly advisors
James was very easy to speak to
James was very easy to speak to. He explained everything in an easy to understand way. Thank you for all your help, you were fantastic.
Adam was thorough when dealing with…
Adam was thorough when dealing with this and really helpful and made sure everything was correct when handling my case, good experience looking after the customer first.
I’m really pleased with experience
I’m really pleased with experience. The loan process was fast, the team was helpful.
I am extremely satisfied with Share My…
I am extremely satisfied with Share My Money Loan. The application process was smooth, transparent, and quick to complete. Communication was clear at every stage, and the team demonstrated professionalism and efficiency. My loan was processed without delay, and repayment terms were clearly explained. I would recommend their service to anyone in need of reliable financial support.
Share my Loan Experience
Very thorough, friendly, professional and engaging experience. Mark was a joy to work with...5 star experience, 100 %....I cant thank the company enough for coming through for me at a time others doubted my credit worthiness. Highly recommend them. Kevin
Spoke very clear when explaining the…
Spoke very clear when explaining the details and very polite
Very polite but friendly
Very polite but friendly. Very through explained things in a easy to understand words. Definitely recommend 5*
It was a smooth conversation and swift…
It was a smooth conversation and swift responses
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