Sheds Direct からの回答

5時間前

Thank you so much for your kind words! We're really pleased to hear that you were happy with the delivery, installation, and overall service. Our team takes great pride in being friendly, efficient, and delivering high-quality results, so your feedback means a lot.

We truly appreciate your recommendation and hope to work with you again in the future!

Sheds Direct からの回答

1日前

Thank you so much for your kind feedback! We’re delighted to hear that you had such a positive experience from start to finish.

It’s great to know that the team was able to accommodate your change of colour smoothly and keep you well informed on delivery day. We’ll be sure to pass on your compliments to the installation team, they’ll be pleased to hear their efforts made a difference.

We’re thrilled that you’re happy with both the service and your new shed. If there’s anything else we can help with in the future, please don’t hesitate to get in touch!

Sheds Direct からの回答

6日前

Hi David. Thank you so much for your kind words! We're really pleased to hear that Donna was able to support you with the design and help create something tailored to your needs. It's also great to know our installation team made the process smooth and were happy to answer your questions along the way.

We truly appreciate your recommendation and are delighted you had such a positive experience with us!

Sheds Direct からの回答

2026年3月16日

Thanks so much for your fantastic review! We're really pleased to hear that the online design tool worked well for you and that Kevin was able to follow up and help fine-tune the details, including the custom sizing and upgraded battens. It's great that we could also get your shed to you quicker than the usual lead time.

I'll be sure to pass your kind comments on to Donna, Shaun and Ross – they’ll be delighted to hear they made a positive impression.

Thanks again for choosing us and for the recommendation. Enjoy your new shed!

Sheds Direct からの回答

2026年3月12日

Thanks for your kind words! 😊 We're really glad you found our service friendly and professional. It means a lot that you'd recommend us, and we truly appreciate your support. Kind Regards Donna

Sheds Direct からの回答

2026年3月10日

Hi Gary - Thank you for your review! We're delighted to hear that you found our website easy and simple to use. We work hard to make the experience smooth for our customers and truly appreciate your feedback.

Sheds Direct からの回答

2026年3月6日

Hi Catherine. Thank you so much for your wonderful review! We’re thrilled to hear you’re pleased with your new shed and that our team made the process smooth and enjoyable. It’s fantastic that the build went up quickly and met all your expectations. We truly appreciate your recommendation and look forward to helping you again in the future! Kind Regards Donna :)

Sheds Direct からの回答

2026年3月9日 に更新

For clarity, the one simple step required to resolve this issue — painting the shed to make the timber weather resistant— has not yet been carried out, despite our guidance.
You ordered your shed on 29/12/25, undertaking to paint the shed yourself, and declined our optional pre-painting service. On 08/01/26 you asked which paint products we recommend; we provided this by email, making it clear the building must be painted to be weather resistant.
Your shed was delivered and erected on 21/01/26. On 02/03/26, approximately six weeks later, you reported damp inside the shed while confirming it had still not been painted.
Timber buildings are not weather resistant until treated with a suitable exterior paint or preservative. This requirement is standard and clearly stated in our terms and conditions. As with all timber buildings, ongoing weatherproofing through appropriate treatment is a normal customer maintenance requirement.
Despite the shed not being painted, we have spent considerable time assisting you: 32 emails and 4 phone calls with both our office manager and factory manager providing guidance. Once the building is properly painted, we will happily arrange a site visit if any issue remains.
At present, the one simple step required to make the building weather resistant has still not been carried out, despite our repeated guidance.
Given the above, suggestions that the matter has been ignored or assistance not provided are simply not accurate. We remain committed to the level of service reflected in our Trustpilot rating. Kind Regards Donna

Sheds Direct からの回答

2026年3月2日

Thank you so much for your wonderful feedback! We’re delighted to hear how pleased you are with your new bespoke workshop. Kevin and the team will be thrilled to know their work met your expectations. It’s great that we could deliver exactly what you wanted in such a short time. Thanks again for choosing Sheds Direct — we really appreciate your support!

Sheds Direct からの回答

2026年3月2日

Thank you so much for coming back to us and for your lovely feedback! We’re thrilled to hear your shed is still going strong after nine years—that’s fantastic. It means a lot that you’ve chosen us again for your daughter’s shed. We really appreciate your continued trust and support!

Sheds Direct からの回答

2026年3月2日

Thank you so much for your kind words! We're delighted to hear that you're happy with your new workshop and that our team could deliver exactly what you needed. It’s great to know our advice and installation met your expectations. We really appreciate your feedback! Kind Regards Donna

Sheds Direct からの回答

2026年2月28日

Thank you so much, Amir! 🙏
We really appreciate your kind words — it was a pleasure designing, building, and installing your shed. We're delighted to hear you’re happy with the quality and service. Enjoy your new shed! 🏡
– The Sheds Direct Team

Sheds Direct からの回答

2026年2月28日

Hi Samuel, thank you leaving a review. We are glad you are happy with everything.

Sheds Direct からの回答

2026年2月18日

Thank you so much for your kind words! We're delighted to hear you had a great experience from start to finish and that you're happy with your shed. Our team really appreciates your feedback and support — enjoy your new space! 🌟

Sheds Direct からの回答

2026年2月17日

Thank you so much for your kind words! We're delighted to hear that you found the process easy and that our team was helpful throughout — even with the changes along the way. It’s great to know you’re pleased with the quality and that Ross and Tyler made sure everything was just right. We really appreciate your feedback and look forward to working with you again in the future!

Sheds Direct からの回答

2026年1月26日

Thank you so much for your kind words! We're thrilled to hear you were happy with your bespoke item and our service. It was a pleasure to create it for you, and we really appreciate your recommendation. Looking forward to working with you again!

Sheds Direct からの回答

2026年1月26日

Thank you so much for your kind words! We’re so glad to hear that Donna, Tyler, and Shaun took great care of you throughout your shed project — even in that awful weather! We really appreciate your patience and are delighted that you’re so happy with the final result.

Sheds Direct からの回答

2026年1月26日

Thank you so much for your wonderful review! We’re so pleased to hear that Donna, Tyler, and James helped make everything run smoothly from start to finish. It’s great to know you’re delighted with your new shed — we really appreciate you choosing us!

Sheds Direct からの回答

2026年1月26日

Thank you so much for your lovely review! We’re thrilled to hear you’re happy with your Dutch Barn and that Donna and the installation team made everything run smoothly. Enjoy your new space!

Sheds Direct からの回答

2026年1月21日

Thanks so much for taking the time to share your experience! We’re so glad our team could make the process smooth from start to finish. We’ll be sure to pass your kind words along to everyone involved.