Shenton Group レビュー 

22
•
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From Office scheduling and confirmation to receiving an email update on the day of the engineers arrival on site. Can not fault the process. The engineer who arrived was also very pleasant and knowled... もっと見る

企業が回答しました

5つ星のうち5の評価

Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the paramet... もっと見る

企業が回答しました

5つ星のうち5の評価

After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away! Very reassuring with such a large investment that you have a team o... もっと見る

企業が回答しました

5つ星のうち1の評価

I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, cal... もっと見る

企業が回答しました

企業情報

  1. 発電機専門店
  2. ・
  3. エネルギー機器とソリューション
  4. エンジニアリング コンサルタント
  5. テクニカル サービス
  6. 製造業者
  7. 電気機器提供業者

当該企業による記述

Trusted for over 40 years by public and private organisations, we supply, install and maintain all aspects of Standby Power, Uninterruptible Power Supplies and Combined Heat & Power Systems. From feasibility and design advice, through to integration and commissioning, we provide peace of mind with a turn-key solution.


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4.0

ほぼ満足

TrustScore 5段階評価の4

22件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(22)

過去12か月のレビュー数: 15件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

From Office scheduling and confirmation…

From Office scheduling and confirmation to receiving an email update on the day of the engineers arrival on site. Can not fault the process. The engineer who arrived was also very pleasant and knowledgeable with a service sheet being sent straight away after the sign off. Thank you for a streamlined service visit.

2026年9月24日
Shenton Group ロゴ

Shenton Group からの回答

Thanks John, really valuable feedback! We are pleased to support you!

5つ星のうち5の評価

Swift and thorough.

Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the parameters on the switch gear in order to stop the gererator kicking in too often.

2026年9月14日
Shenton Group ロゴ

Shenton Group からの回答

Thanks Pete for your reply, very happy to get that sorted for you. Always here to help!

5つ星のうち5の評価

Engineer on Time

Engineer on Time, Thorough Inspection with Prompt Report of Service Emailed

2026年7月28日
Shenton Group ロゴ

Shenton Group からの回答

Thanks Paul, we are pleased to be of service!

5つ星のうち5の評価

Great service!

After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away!
Very reassuring with such a large investment that you have a team of experts right behind you.

2026年8月7日
Shenton Group ロゴ

Shenton Group からの回答

Pleased to support you John! Thanks for your review!

5つ星のうち1の評価

Management of Sub contractors

I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, call outs, remedial works all by sub contractors, I may as well go direct and save.

2025年12月15日
自発的なレビュー
Shenton Group ロゴ

Shenton Group からの回答

Hi James, I am sorry you have experienced this. This is not a normal situation to experience. Please can you email me nicole.wells@shentongroup.co.uk. A member of the team will be reaching out shortly to rectify this.

5つ星のうち1の評価

No service was done only an inspection

No service was done only an inspection, I was lead to believe the money I gave you up front was for a service, £1800 is very expensive for a inspection

2026年7月1日
Shenton Group ロゴ

Shenton Group からの回答

Hi Adam, I am sorry to hear you have experienced this. I will escalate this for you and get a member of our team to contact you shortly.

5つ星のうち1の評価

awful

charged to come out, didn't fix the problem and sent another quote to revisit.

2026年7月8日
Shenton Group ロゴ

Shenton Group からの回答

Hi Michael, thank you for reaching out, and I am sorry to hear you have experienced this. One of our team will be in touch shortly to rectify the issue.

5つ星のうち5の評価

Ex employee`s review

I worked for this company for nearly 15 years. Brilliant place to work. Happy staff, supportive and innovative management, positive mindset makes for a satisfying and progressive work experience.

2026年8月6日
Shenton Group ロゴ

Shenton Group からの回答

Thanks for all of your hard work and dedication Mark!

5つ星のうち5の評価

Feedback

Always competitive and return requested quotes on time. Thank you for your continued support.

2026年8月6日
Shenton Group ロゴ

Shenton Group からの回答

Thanks Billy, more than happy to support!

5つ星のうち5の評価

What do you need in case of emergency!

We had an emergency with one of our generators, and they were fantastic; they responded quickly, sorted out the issue, and clearly explained what had gone wrong.
During their regular service visit, their technician Joseph was great too. He was very knowledgeable and professional, took the time to explain what was recommended, and offered a few different options to choose from.

Shenton is a really professional and reliable company, great service every time!

Vittorio

2025年11月10日
自発的なレビュー
Shenton Group ロゴ

Shenton Group からの回答

Thanks so much Vittorio for sharing your experience. We are only too happy to support you!

5つ星のうち5の評価

“Shenton Group provide us with excellent estimating support"

“Shenton Group provide us with excellent estimating support on many projects, always returning on time or advising up-front if it’s something they can’t offer, which is invaluable.
Their professional and pro-active approach has cemented them as one of our go to providers for generator and UPS systems.”

Ian Hedges - Briggs & Forrester

2025年7月28日
自発的なレビュー
5つ星のうち5の評価

Outstanding Service and Exceptional…

Outstanding Service and Exceptional Equipment – Over a Decade of Excellence with Shenton Group

I have had the pleasure of working with Shenton Group for over ten years, and throughout this time, they have consistently demonstrated a standard of excellence that is truly unparalleled in the industry. As a building services consultant, I have relied on their high-performance equipment and expert support across a wide range of projects, and they have never failed to deliver.

Our relationship began with the implementation of Combined Heat and Power (CHP) units supplied by Shenton Group. These systems have proven to be exceptionally reliable, efficient, and robust—some of the best I have encountered in the market. Their technology is clearly the result of continuous innovation and deep industry knowledge. More recently, we have extended our collaboration by specifying Shenton Group’s backup generators as the standard solution for all our major projects. These systems provide critical resilience and peace of mind for our clients, particularly in sensitive or mission-critical environments.

What truly sets Shenton Group apart, however, is the calibre of their team. Their engineers are not only highly knowledgeable and technically proficient, but also incredibly approachable and responsive. Whether we require detailed technical advice during design development or urgent support on site, the Shenton team always provides prompt and practical solutions. Their customer support is second to none, and their willingness to assist—no matter the complexity or urgency of the issue—has made them an invaluable partner in our work.

I wholeheartedly recommend Shenton Group to any consultant, contractor, or end client seeking reliable power solutions and outstanding engineering support.

2025年5月15日
自発的なレビュー
5つ星のうち5の評価

Outstanding service in the generator world

Having suffered 16 inches of flood water throughout our retail furnishings store, we were in desperate need for power, as all had been knocked out.
Having enquired with Shenton about hiring a trailer based generator on Saturday morning, we had one installed within hours, enabling us to run 8 commetcial dehumidifiers and 7 Aquavacs without disruption.
Well done Shenton you excelled and saved us days in our drying out process, while waiting for mains to come back on.
Thankyou

2024年1月6日
自発的なレビュー
5つ星のうち5の評価

O how refreshing it was to deal with a…

O how refreshing it was to deal with a company for the first time, who were professional and understanding in every way. The engineer battled the weather/traffic up from the south coast on a Friday afternoon and investigated thoroughly and resolved our generator problem !! Thank You

2022年12月16日
自発的なレビュー
Shenton Group ロゴ

Shenton Group からの回答

Thank you David, we are pleased to support you and get you up and running again!

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