Ship Cars Ltd レビュー 

277
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very helpful and save ship cars Ltd I’m start used them about 2-3 months ago and I had over 10 container up to last week everything goes smoothly no issues very recommended Thanks aarti

5つ星のうち5の評価

I dealt with one member of staff in particular called Aarti when sorting my vehicle shipping. She couldn't have been more helpful, knowledgeable and just genuinely great at her job. I was kept informe... もっと見る

5つ星のうち5の評価

I have been using them for my import cars from ages and as always they been helpful and brilliant on there work, Welldone

5つ星のうち4の評価

Good communication. Sadly the boat didn’t leave on the date expected (not their fault) and the person who pick up my car from home to deliver it to the shipping yard drove it for 160miles. This was ou... もっと見る

企業が回答しました

企業情報

  1. 車両輸送代理店

当該企業による記述

We are a professional, International Car & Vehicle Shipping Company based in the UK. We have a huge amount of experience in all aspects of car shipping & container shipping including Roll on/roll off services - for cars and motorbikes to heavy machiner...

Ship Cars Ltd - Car Shipping Specialists

当該企業による記述

Committed to Successfully Ship Vehicles Overseas!
We are committed to help our customers have the best experience when shipping a vehicle overseas.

Hassle Free Shipping Services

Free UK Customs Clearance on all exports from the UK

Free UK Customs Clearance on all exports from the UK
You'll never be charged customs clearance to ship your vehicle out of the UK, we guarantee a free UK customs clearance service on all vehicles being exported from the UK

連絡先

4.4

優良

TrustScore 5段階評価の4.5

277件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 66%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(277)

過去12か月のレビュー数: 19

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Bringing a vintage car 🚗 from Oz

Bringing a vintage car 🚗 from Australia 🇦🇺 is not something one does often ... so you need to be able to trust in those responsible. I can recommend Nikki at Ship Cars Ltd without any hesitation.

2021年3月24日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your lovely review, it was a pleasure to assist you.

5つ星のうち5の評価

Would recommend to anyone.

Would recommend to anyone.
Alec is spot on with his knowledge and advice. Very efficient and pleasant service.

2021年3月23日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your lovely feedback. It was a pleasure to assist you with your shipment.

5つ星のうち5の評価

Ship Cars Italy to UK

Ship Cars (Alec) has provided an excellent service to transport my car back to the UK from Italy. This is the first time I have transported a car in this way. Advice and clear guidance was given throughout the process. Alec deserves a gold medal for answering all my questions so patiently and keeping me updated on the shipping progress and paperwork! Thank you, I would certainly recommend.

2021年3月4日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for you lovely feedback. It was a pleasure to assist you with your shipment.

5つ星のうち5の評価

Excellent service and very helpful

Excellent service and very helpful ! Nikki was very helpful through out the whole process. And she always answers questions and gives advices etc.

Thank you Nikki for your service !! Will work with you again!

2021年1月28日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your lovely feedback. It was an absolute pleasure to assist you in getting your car to Morocco.

5つ星のうち1の評価

I shipped my 4x4 with them i was quoted…

I shipped my 4x4 with them i was quoted £940 ( November 2020) which i paid. Then a week after the vessel left i was told my vehicle falls into a different category and i had to pay an extra £340, But it was a standard issue 2009 Nissan Navara. The ship had already sailed, they had me over a barrel, i had no choice but to pay or they wouldnt release my documents. I felt so cheated.
Beware beware beware

2021年1月24日
自発的なレビュー
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your feedback. To make this clear, we where advised that the vehicle was under 18CBM which is the rate the customer was quoted up to. However upon receiving the measured dimensions from the port, this Nissan Navara actually went over 18CBM and therefore went in to a higher rate bracket. We have absolutely no choice but to pass the additional charge on to the customer as we are in turn charged the higher rate by the shipping line. Upon the original quotation we do state that the rate given for a Nissan Navara was up to 18CBM. We cannot control the fact that this particular model did in fact measure over 18CBM, hence why the higher rate was charged. I am sorry you feel cheated, but this was not the case at all. We try to be as transparent as possible to all our customers at the time of quotation. We have never cheated any of our customers and we have always prided our selves on providing a good service.

5つ星のうち5の評価

Great customer service received!!

Great customer service received and value for money. Was willing and very helpful with booking order online and kept me updated with shipping.

Would definitely recommend and use again!!

2020年12月23日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your lovely feedback. It was a pleasure to assist you with your shipment.

5つ星のうち5の評価

Excellent service from Nikki and her…

Excellent service from Nikki and her team to ship my double decker buses to Dar es Salaam. I will not hesitate to recommend them to my friends. Keep it up Nikki and Team...!!!
James

2020年12月15日
自発的なレビュー
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you James for your lovely feedback. It was a pleasure to help you.

5つ星のうち5の評価

An amazing service

An amazing service! Everything was made so easy. It took to worry out of shipping my car.

2020年12月7日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your lovely feedback. It was an absolute pleasure to assist you.

5つ星のうち3の評価

Mixed feelings

I unfortunately had a very stressful experience with my cars being shipped to Cyprus. Nikki and Shipcars were really let down by the companies they used to export my cars.

The first company was Southern Counties Car Deliveries.

This company were supposed to collect my cars and take them 50 miles to a secure car park, until my cars were put on the ship. The first car went without issues, the second car had a tracker and I discovered they did not deliver my car to the agreed address, instead they used it for their own personal use and drove my car on a 100 mile round trip in the opposite direction to where it should have been, to the drivers home! where it was left unsecured in the street overnight. They also had the nerve to use all my fuel so my car wouldn’t even start when I collected it in Cyprus. Nikki at Shipcar did refund the cost of the delivery but I was obviously not happy.

The second company was

Cyprus Global Logistics, the company they work with in Cyprus.

Cyprus Global Logistics imported my cars incorrectly through customs, charged me extra fees not included in my quote, tried to charge me 25% of the value of each car, that I did not need to pay! but the most shocking part, they gave me the cars without the correct documents, which resulted in me unknowingly driving them illegally and the police getting involved.

As Nikki and Shipcars are now aware of this unscrupulous company, I would hope they have ceased any future involvement with them. I have filed a formal complaint against Cyprus Global Logistics.

I am aware that as an agent you have limited control over the behaviour of other companies, however it’s vital that as an agent, you work with companies who are as equally professional as yourselves.

Nikki was fully supportive throughout and had I been reviewing just Nikki, it would have been ⭐️⭐️⭐️⭐️⭐️

2020年12月5日
自発的なレビュー
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your invaluable feedback. I agree that the companies that Ship Cars engaged provided you with a below par experience, for which we at Ship Cars Ltd can wholeheartedly apologise for on their behalf. Official complaints have been lodged with the two other companies involved. We have been assured that nothing like this will ever happen again.

Thank you for your wonderful feedback with regards to the service you received from Nikki despite the issues you experienced with the other companies involved.

5つ星のうち4の評価

Excellent service offered from Nikki…

Excellent service offered from Nikki and the team to transport my car from Turkey to UK. No hidden or unexpected costs. Not so easy at the port in Turkey even though I was lucky enough to be helped I don't think everyone is so lucky and you can feel like you are passed from pillar to post. A breakdown information sheet with photos of where to go and document to hand over would be helpful for others. Any help at all even after working hours Nikki was brilliant and so accommodating. I would definitely ship this way again and not always drive as cost-wise it's not much different.

2020年11月19日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your valued feedback. It was a pleasure to assist you. We will discuss with the port in Turkey to see if they can send us detailed delivery instructions so hopefully this will help other people when they arrive in Turkey port.

5つ星のうち5の評価

The works and inspection were carried…

The works and inspection were carried in a productive manner. However, the DVLA poor inspection scheduling for the IVA, due to COVID-19, made the affair frustrating.

I would recommend your services and would utilise next time I import a truck from North America.

Regards

2020年11月15日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thanks for your valuable feedback. COVID-19 is causing problems in all areas right now, which is unfortunate for all. However, despite the issues you had with inspection etc - I am pleased that you where happy with our services in getting your vehicle back to the UK.

5つ星のうち5の評価

Nikki was brilliant with us really…

Nikki was brilliant with us really helpful and gave us all the information, I would highly recommend this company

2020年11月11日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your lovely feedback. It was a pleasure to assist you throughout the process.

5つ星のうち5の評価

Ship Cars Ltd has done an outstanding job

Ship Cars Ltd has done an outstanding job bring my Jeep over from Texas to Southampton. They did everything from picking it up in Nashville to taking it to the port in Texas. They kept me constantly updated during the trip. I will definitely be using Ship Cars again.

2020年10月21日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your kind review. It was a pleasure to assist you. Happy motoring.

5つ星のうち4の評価

Good communication

Good communication. Sadly the boat didn’t leave on the date expected (not their fault) and the person who pick up my car from home to deliver it to the shipping yard drove it for 160miles. This was out sourced so again not their fault but still very disappointing. Nikki at Shipcars was amazing. Very capable and communicated really well throughout the process. I would recommend them to other people.

2020年10月14日
Ship Cars Ltd ロゴ

Ship Cars Ltd からの回答

Thank you for your lovely review and for advising that the delay etc was not of our doing. We aim to keep our customers fully aware of any situations and take pride in our friendly, customer service. It was a pleasure to assist you.

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