Shipways レビュー 104

A very poor experience for the last 6 months. I engaged the Great Barr branch to find me a new tenant, which they eventually did.

However, having signed up for a management service, I now find myself with a tenant who's payment schedule is erratic and a branch who's letting team are off sick, so I'm dealt with by the Dudley branch.

I've asked for the tenant to be visited and for remedial work to have quotes produced, but two weeks on no progress or calls/emails from the people who are meant to be providing the service to me.

Very poor communication and unclear strategy of dealing with tenants on behalf of landlord.

OK they are not the cheapest in the area but you do get a good service, after my poor poor experience of Paul Carr, these guys set the standard an estate agent should be. Dave who is the office manager is good manager and doesnt try and hood wink you like Paul Carr, his ability to run the office reflects in the staff. The staff are professional and driven by sales targets and that means they are working for your best interest. I had a few offers but they told would tell me they wanted better offers not the other way around of me chasing and wonder what was going on. They agreed to multi agents unlike Paul Carr who then lied to me and Chris, the lad who does the viewings is a rising star where ever he goes he knows the deal, explains the terms of the contract in detail and take true passion in his role. Overall, yes not the cheapest but if you want someone working for your interests and they will pick up the phone when you call and get you the best deal, I would go with them again.