Shisha Gear レビュー 601

Order that was supposed to be delivered in 3 days, never arrived. Asked them to send a new one instead which they didn't do, so i had to cancel and request a refund. They seriously need to assess their customer service and delivery partners...

Thanks to Hassanain and the team for swiftly resolving an issue which I had with an order. Much appreciated!

Being a long term customer, the ease of contacting their team via phone wasn't always there and was quite difficult I must say but they have now stepped up their game and improved this. That being said their products are genuine and their service is up there. Defo recommend. Thanks again.

The Quasar Raas 2 is very good quality product and rapidly delivered in less than 2 days, thank you.

Bought a specific bowl, they sent me another bowl without any notification, hoping that i wouldn't notice, and when i told them what they did they then offered me 15% off my next purchase. What a Joke.

You send me wrong hose pipe, not what im ordered ,and not what I see in the picture

Website was easy to navigate and find what I was looking for. After I placed an order, I realised I forgot a couple of things and placed a separate order with next day delivery. The team kindly merged both of my orders and sent them out together for next day delivery. I placed my order on Thursday evening and it arrived on Saturday. Can't fault the service, very happy with my experience.

Great service and speedy delivery

I have ordered from 20 days ago but still no update and I don’t know when my package will be received, as per tracking showing shipment still with the shipper

My experience with Shisha Gear has been nothing short of excellent. Their website is intuitive and easy to navigate, ensuring a hassle-free shopping journey. They have an impressive range of premium products, and everything I ordered arrived just as described. The entire process, from browsing to delivery, was seamless and efficient. I will definitely be returning for future purchases and highly recommend them to anyone seeking quality products and outstanding service.

Quick and easy to order. Delivery was very quick too.

Shisha Gear always delivers great products and fast service. Their range is amazing, and everything I’ve ordered has been high quality. Definitely my go-to for all shisha needs!

Mein DPD Postbote hat keinen Zettel oder sonstiges da gelassen.
Somit wurde die Ware nach England zurückgeschickt
Ich warte seit January 18, 2025 auf antworten oder das ich mein Geld zurück bekomme
Sie haben mir einmal zurück geantwortet,das ein Shisha kopf beim versand kaputt ging ,ansonsten schreiben sie nicht mehr zurück

Terrible communication and service - 10 days deliver for a next day delivery. Shane wazookah shut up shop as these cowboys have no clue

Great shop, fast delivery, recommend.

Scammers!! Paid for next day delivery and it arrived broken! Then took multiple chasing to sort refund. To which I was agreed to get my delivery fee back. They’ve now only refunded product fee and not delivery fee and ignoring me! Abilities scammers taken this to ombudsman to sort now.

Very fast delivery, good quality product no complaints at all.

I paid for next day delivery and they sent me order after 4 days

Shisha Gear has a good selection of tobacco and items which are fairly priced.

From the order to the door it was efficient and reliable.

I won’t hesitate to order again.