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Shoott レビュー 

50
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I've been meaning to get pictures of my daughter and our toy poodle for years. Shoott made it so easy to book the shoot too. Our photographer was awesome and I was blown away by how amazing the phot... もっと見る

5つ星のうち5の評価

We used Shoott for the first time last weekend for our maternity photoshoot and it went SO well! We loved our photographer and our photo gallery was stunning- almost every photo was terrific! I am ver... もっと見る

企業が回答しました

5つ星のうち5の評価

I love using shoott! We do our family photos through them every year and I have done my maternity photos through them as well. It's fun meeting the different photographers and they have always done a... もっと見る

企業が回答しました

5つ星のうち5の評価

What a great business this is all around. And giving folks the ability to afford having professional pictures done without being gouged. This is business helping businesses helping people afford great... もっと見る

企業が回答しました

企業情報

  1. 写真家
  2. 写真撮影サービス
  3. 撮影スタジオ
  4. 写真館

当該企業による記述

Shoott is an AAPI women-led company that seeks to make professional photography more accessible to everyone. Shoott offers “Insta-worthy'' 30-minute outdoor photo sessions that are free to book and allow customers to pay only for photos they love. Our photo pricing runs from $<5 to $25/photo - the more you buy, the more you save! We’re able to provide quality at this price point because of how we work with our photographers. ⭐️ For photographers, Shoott takes care of all aspects of marketing and sales, effectively aggregating customer demand in one location with quality clients they most likely would not have met otherwise. It’s our priority to make sure our photographers are fairly compensated and we provide a minimum guarantee of $100/hour, a 51% commission on all net gallery sales, flexible scheduling built around photographers’ schedules, and transparent and regular bimonthly paychecks. ⭐️ We’re a 5-star rated service across Google, Facebook, and TripAdvisor and currently operate in over 600 locations across 60+ cities. Beyond creating a win-win for photographers and clients, it’s also our mission to cultivate an inspiring and empowering community through our platform that gives voice to the faces we capture in front of the lens.

Professional Photography Made Easy

当該企業による記述

No upfront cost, no pressure
Book a 30-minute session with a professional photographer at no cost. After your shoot, you’ll receive a gallery of beautifully edited images and you only pay for the ones you want.
High-quality photographers, nationwide
We work with vetted professional photographers across 60+ U.S. cities, so you can count on a consistent, high-quality experience wherever you book.
Fast, seamless experience
From booking to delivery, everything is designed to be simple. Choose your time, show up for your session, and receive your gallery within just a few business days.
Perfect for any occasion
Whether it’s family photos, maternity, engagements, graduations, or professional headshots, Shoott makes it easy to capture life’s moments without the hassle.
Trusted by thousands of customers
Shoott is built on transparency, flexibility, and customer satisfaction helping thousands of people get professional photos without the traditional stress or cost. We're 4.9 star rated across 2800+ Google reviews.

No-Risk Photography Guarantee

Love your photos or pay nothing.

Love your photos or pay nothing.
With Shoott, there’s no upfront cost to book a session. After your shoot, you’ll receive a gallery of professionally edited images—and you only purchase the photos you truly love. If you don’t like your photos, there’s absolutely no obligation to buy anything. No deposits, no pressure, no risk. Unlike traditional photography services that require deposits or full payment upfront, Shoott puts its own skin in the game—our success depends entirely on delivering photos you’re excited to purchase. No deposits, no pressure, no risk.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

50件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(50)

過去12か月のレビュー数: 48

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

$50 additional charge

I wanted to address the $50 charge because I don’t feel it was fair or clearly communicated.

We were only 15 minutes late, and the session time was not extended or accommodated for, so we simply used the remaining time we had and were still able to complete the photos. We didn’t hold anyone up or waste additional time. In fact, had we arrived on time and ultimately only selected two photos from the session, the photographer would have had the opportunity to potentially earn more from the session and additional photos.

Instead, the $50 charge feels like a penalty for being 15 minutes late, even though we still received only the time that remained and did not create an additional inconvenience for anyone. If this was a specific late-arrival fee, I believe that should have been clearly stated upfront rather than being presented as a charge based on a service received.

Unfortunately, because of this, you’ve not only lost the opportunity for the photographer to potentially gain a returning client, but you’ve also lost me as a customer. I would have been happy to use your service again, but being charged an additional $50 for something that wasn’t clearly disclosed beforehand has left a very negative impression.

2026年8月9日
自発的なレビュー
5つ星のうち5の評価

Blown away!

I've been meaning to get pictures of my daughter and our toy poodle for years. Shoott made it so easy to book the shoot too. Our photographer was awesome and I was blown away by how amazing the photos looked when we got them back! I can't recommend these guys enough and now we plan to do a family photo shoot in the fall!

2026年7月25日
自発的なレビュー
5つ星のうち5の評価

The experience was amazing

The experience was amazing. This is my second time using them. From scheduling to the actual photography

2026年7月19日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

We're so happy to hear you've loved your Shoott experiences. Hope to see you again sometime! <3

5つ星のうち5の評価

Book it! …

I was skeptical but everything turned out great! The photographer took the best photos and did a great job helping us.

2026年7月11日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

We're so happy we were able to exceed your expectations! Thank you so much for giving our startup a try and supporting local photographers! Hope to see you again sometime. <3

5つ星のうち5の評価

This is my fourth time scheduling…

This is my fourth time scheduling Shoott, I saw it and took a chance and it’s been so great! There’s always photos I like and the photographers have always been quality!

2026年7月10日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you so much for the continued support, Joanna! We're so happy you've loved working with our photographers and hope to see you again soon!

5つ星のうち5の評価

Great service for professional photos.

Seamless process from start to finish and worth the money you spend. Effective & clear communication from both Shoott and the photographer. Great service overall.
So great for making memories, marking special milestones with great professional photos.

2026年7月12日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

We're so happy you found the process easy and that the price point worked out well for you! These things are SO important to us, so we're thrilled to see this review. Hope to see you again sometime! :-)

5つ星のうち5の評価

So happy we tried Shoott!!!

We used Shoott for the first time last weekend for our maternity photoshoot and it went SO well! We loved our photographer and our photo gallery was stunning- almost every photo was terrific! I am very pleased and will be using them again for sure and recommending to my friends and family. So pleasantly surprised and happy I tried them!

2026年7月5日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you so much for taking the time to share these kind words and for giving Shoott a try!! We hope to see you again sometime. <3

5つ星のうち5の評価

Seamless experience for professional, quality photos

I have wanted to take family photos for years but was daunted by the task of researching photographers, then coordinating time & location with them, and then haggling over price or feeling like I had to commit hundreds of dollars to an experience or product I was unsure of. Shoott relieved me of ALL of this! Their platform made it SO easy and convenient to book a photo shoot at a time and location that worked for us; I loved being able to self-service online and also felt comfortable that I was only responsible for paying for the photos I purchased. I ended up having to reschedule one time, which was also super easy. And then the photo shoot itself was wonderful; our photographer was communicative, professional, friendly, and we love our photos! We ended up buying the whole gallery since we loved them so much and couldn't choose. This was a truly fabulous customer experience all-around and removed all of the pain points which I otherwise feared and dreaded about hiring a photographer. I will absolutely use Shoott again for family photos (and maybe for headshots too!) and highly recommend them.

2026年6月20日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you for taking the time to share these kind words, Elaine! It truly means the WORLD to us. We hope to see you again sometime soon. <3

5つ星のうち5の評価

Pappy was amazing!

Pappy was amazing and so fun to work with!! She captured beautiful photos of my 4month old and family!

2026年6月27日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you so much for the kind words, Delaney! We're thrilled you enjoyed your Shoott experience and hope to see you again sometime!

5つ星のうち5の評価

Had a really great experience with…

Had a really great experience with Shoott! It was so easy to book, the photographer was great, and the pricing was better than anywhere else!

2026年6月20日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

We're so happy to hear you enjoyed your Shoott experience - thanks for taking the time to give us a shoutout! Hope to see you again sometime. <3

5つ星のうち5の評価

Beautiful Professional Photos

Easy to book a session online. I did maternity photos. Photographer was kind and professional. Loved that the session was only 30 mins. My husband and I are happy with our photos and would book with Shoott again for professional high quality photos.

2026年6月20日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you so much for taking the time to share these kind words, Janet! It truly means so much to our small team. Hope to see you again sometime!

5つ星のうち5の評価

I love using shoott

I love using shoott! We do our family photos through them every year and I have done my maternity photos through them as well. It's fun meeting the different photographers and they have always done a great job at helping us pose and keeping the kids engaged. I like that it's a short time because my kids don't last that long at a photo shoot.

2026年6月14日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you so much for taking the time to share these kind words, Brenda! It truly means so much to us. We're so happy to hear our service has worked out so well for you and your family. <3

5つ星のうち2の評価

Manage your expectations

I chose Shoott for a maternity photoshoot and unfortunately this was one of the most disappointing photography experiences I’ve had.

During our session, we visited multiple locations and captured a wide variety of poses. However, when the gallery was delivered, much of that variety was missing. Instead, there were multiple duplicate images and several photos with poor framing, including images where portions of our heads were cut off.

When I raised my concerns, I was told additional photos would be reviewed. The process dragged on for weeks, during which my gallery actually expired while I was still waiting for a resolution. After multiple follow-ups and escalations, only four additional photos were added.

What was most frustrating was the resolution itself. Despite acknowledging that the experience did not meet my expectations, acknowledging the delays, and acknowledging the issues with the gallery review process, Shoott’s final offer was a 20% discount on a single photo purchase. After all of the time spent going back and forth, this amounted to only a few dollars.

This was a maternity session documenting a once-in-a-lifetime moment for our family, and I expected much more care and professionalism in both the photography and customer service process.

While the customer service team was polite, the actual resolution felt dismissive and inadequate given the concerns raised. I left this experience feeling unheard, frustrated, and disappointed.

I would strongly encourage anyone considering Shoott to carefully manage their expectations regarding both the final gallery quality and how customer concerns are handled when something goes wrong.

2026年6月15日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you for taking the time to share this feedback, Nicole. I'm truly sorry for the frustration and disappointment you experienced, particularly with a maternity session documenting such an important milestone for your family.

After reviewing your experience, it's clear that we fell short of the level of service we strive to provide. The delays in communication, the gallery review process, and the fact that your gallery expired while the matter was still being investigated are not the experience we want any client to have. We are so sorry!

Please know that we do not take your feedback lightly. We're reviewing the handling of your case and the broader processes that contributed to this outcome as we continue to learn and improve.

You should be receiving an email from our team shortly with a more meaningful resolution, along with our sincere apologies for the experience and all the inconvenience caused.

Thank you again for bringing these concerns to our attention. We truly appreciate the opportunity to learn from this and do better.

5つ星のうち5の評価

Wonderful first experience with Shoott

Wonderful first experience with Shoott! Everything went as planned and photos turned out to be great!

2026年6月7日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

We're so happy you enjoyed your first Shoott experience, and we hope to see you again sometime! Thank you so much for this shoutout. :-)

5つ星のうち5の評価

My go-to for professional and affordable pics!

This past weekend we had our third photo shoot with Shoott. All three experiences have been top notch. They are easy to book with, short and sweet, and we always get great pics. We have done family photos and grad pics and they were so affordable compared to other places we researched. All of the photographers we worked with were professional and did a great job posing us and editing and getting the specific shots I wanted. 10/10 recommend!

2026年5月31日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

Thank you so much for your continued support, Joanne! We're thrilled you found the process easy and love the results. Hope to see and your family again soon! <3

5つ星のうち5の評価

Super easy to book

Super easy to book, all the times I’ve used it the photographer is on time at the meeting point and the photos turn out beautifully. It’s nice especially if new to the area and wanting to find a photographer to go to long term. Or if you’re like me and not picky about photo style and just want nice quality photos then just find a date and time and shoott will figure out the rest.

2026年5月31日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

We're so happy to hear you've found the booking process easy and that you loved your photos! Thank you so much for supporting our startup! <3

5つ星のうち5の評価

Shoott made the entire photograph experience easy

Shoott made the entire photography experience easy and stress-free from start to finish. The booking process was simple, communication was clear, and I appreciated being able to view my photos before deciding which ones to purchase. The platform connected me with a talented photographer and made everything seamless, from scheduling to receiving my gallery. I’m very happy with the experience and would definitely use Shoott again for future photo sessions.

2026年5月29日
自発的なレビュー
Shoott ロゴ

Shoott からの回答

We're thrilled to hear your experience was stress-free and seamless! Thank you so much for taking the time to share these kind words - it means the world to us!

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