Carpenter Core ロゎ
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Carpenter Core レビュヌ 

106
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TrustScore 5段階評䟡の5

4.8

家具補造業者
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5぀星のうち5の評䟡

Wasn't expecting the boxes the be several thinner slabs put together. Was more expecting a typical 6 piece box, the slabs didn't really work well for their intended use. Edit: Changed to 5 star, as... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Absolutely amazing work! I couldn’t be happier with how the wooden piece turned out. The craftsmanship, attention to detail, and overall quality were excellent, and the finished product was even be... もっず芋る

5぀星のうち5の評䟡

Alan at Carpenter Core was really great to work with. He was quick to respond to all emails and was willing to work with me regarding color. The boxes arrived in perfect condition from across the co... もっず芋る

5぀星のうち5の評䟡

The boxes are well-made and as described. They arrived within a few working days. They have a rustic beauty and would make great gift boxes or display items, but I was looking for boxes of untreated w... もっず芋る

䌁業情報

  1. 家具補造業者
  2. ・
  3. 家具店

圓該䌁業による蚘述

Carpenter Core makes small customizable wooden crates and boxes used for gift baskets and product packaging. People use them to enhance the presentation of their products and gifts. The purchase experience is personalized, professional, and convenient.

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4.8

優良

TrustScore 5段階評䟡の5

106件のレビュヌ

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4.8

すべおのレビュヌ

(106)

過去12か月のレビュヌ数: 30件

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5぀星のうち5の評䟡

5 stars all the way

So responsive and efficient, year after year. Alan makes wine size boxes for us with our branding and he never lets us down. He does everything to make sure we get our wood wine boxes in time, even when I’m behind the ball.

2024幎12月11日
5぀星のうち3の評䟡

Customer service was very good, but...

Customer service was very good, however, the box itself should have had a closure on it. I ordered the hinges, thinking that would include a closure as well, but it did not. The magnums just fit in the box very, very tightly, so I think the box should be 1/8" longer as well. I had to wrap this as a gift and had to secure the box with 2 rubberbands which wasn't ideal, but I didn't want the recipient to open it and possibly break very expensive bottles of wine.

2024幎12月9日
Carpenter Core ロゎ

Carpenter Core からの回答

Thank you for your feedback, and I'm glad to hear you had a good experience with our customer service! We truly value your input as it helps us improve.

I’m sorry to hear the box did not meet your expectations. While hinges are offered as an optional upgrade, they do not currently include a closure mechanism like a clasp or magnets. This isn’t explicitly stated in our description, and we realize clearer wording could help prevent misunderstandings. We’ll look into improving the listing by adding a note about closures or offering them as an option.

Regarding the fit for your magnum bottles, we design our boxes with interior dimensions that fit most large 1.5-liter magnum and champagne bottles, as described in the listing. Since magnum bottles vary in shape and size, we aim to strike a balance between accommodating most bottles and avoiding excess space that can detract from presentation or cause shifting. That is why we clearly state the actual dimensions in the listing, so customers can verify the fit for their specific bottles. However, we’ll take your comments into account as we continually refine our products.

As a token of appreciation for your thoughtful feedback, I’d be happy to discuss a solution or offer to make this right. Please feel free to reach out to us directly.

Thank you again for your insights. We hope to have the chance to serve you again and provide a product that fully meets your expectations!

5぀星のうち5の評䟡

Beautiful and Well-Made

The boxes are well-made and as described. They arrived within a few working days. They have a rustic beauty and would make great gift boxes or display items, but I was looking for boxes of untreated wood to protect the rhizomes of aquatic plants from being eaten while the plants are getting established. With the lids secured, I think they will work for this purpose as the roots can grow out through the bottom slats and the shoots should find their way out through the top slats.

2024幎6月3日

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