REWA Shop レビュー 

134
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I have placed an order on 10th of October. After successful payment, I saw in my order details the status "order placed". This status has not changed until today. As I needed to cancel the order,... もっと見る

企業が回答しました

5つ星のうち5の評価

I've been a long time customer of REWA. I met them through their tutorials at YouTube and geared up my phone workshop with their help. They have been more than helpful to guide me with my purchases...... もっと見る

5つ星のうち5の評価

The best in the World, you will find the worlds Technology hier ,the Quality is better than original, My last order to Germany ,was that multi Funktion( 3 in 1 refox fm 30 ) with some Glases... もっと見る

5つ星のうち5の評価

Heard alot of great things about this company and their products. Bought 2 of the glass removal machines over a year ago and they both have been running like a champ. Reached out for technical support... もっと見る

企業情報

  1. 電子機器修理店

当該企業による記述

REWA - the first-class cell phone repair parts wholesale supplier. Focusing on providing high quality phone replacement parts with fast shipping and top-rated customers services. Including Apple iPhone parts, Samsung parts, Huawei parts, repair tools, battery and replacement components for mobile devices for wholesale


連絡先

4.8

優良

TrustScore 5段階評価の5

134件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(134)

過去12か月のレビュー数: 1

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Not shipping my order.

Edit : I had received an update but was in spam folder. Gonna give 5 stars again. Awesome service.
My order is 020819111875606611

Can you tell me when my order will be shipped ? Its already been 4 days and yet it is not dispatched I am very disappointed by the service as I was told it would take 5-7 to deliver the product. I have mailed your support team and haven't got any reply.

2023年2月12日
自発的なレビュー
REWA Shop ロゴ

REWA Shop からの回答

Hi Ahmed,
Thanks for reaching out, we sincerely apologize for any inconvenience caused.
Our account manager WhatsApped and emailed you before but didn't hear back. We handled your order delivery on Feb 10, but the status has not been updated yet.
Simonia, from Customer Service Team, has replied your Email, please kindly notice the message.
Best Regards,
REWA Shop Team

5つ星のうち3の評価

Lured by fake free shipping [problem now fixed]

Item page says shipping fee: $0.00 By Logistics to United Kingdom (for $3.75 item), so I create an account to buy it then get charged $8.93 for shipping - the item page still says $0.00. It feels like I have been lured into a trap - over twice the cost of item for shipping.

Plus - no way to delete account or edit e-mail address and when I try to opt out of e-mails, three boxes persistently recheck themselves preventing me from opting out.

[edit] REWA contacted me and tried to demonstrate with screenshots (presumably taken with a Hong Kong IP address) and some indignance that their website did not offer free shipping to the UK and that I was wrong. I responded with a screenshot taken in the UK which proved them wrong. They eventually admitted that there was an error on their website which has since been corrected.

There is still no way to delete an account nor unsubscribe to all e-mails but they have manually deleted my account.

The whole thing was a bit of an annoying inconvenience so I can only give three stars.

2023年1月5日
自発的なレビュー
REWA Shop ロゴ

REWA Shop からの回答

Hi there,
Thanks for reaching out here. We haven't found the related feedback from our account manager, could you please offer us your valid order number and your registered information?
Appreciate it for cooperation!

5つ星のうち5の評価

Best quality / price in the Market

They have high quality products and their prices are very competitive. I've purchased several iPhone screens and batteries from them and I've had zero problems. Even if shipping fees to Spain are not cheap, they are totally worth it!

2022年12月28日
自発的なレビュー
5つ星のうち5の評価

Returns problem

Overall good, most are good but when it comes to returns they give you a hard time initially

They resolved this issue later on

2022年12月5日
自発的なレビュー
REWA Shop ロゴ

REWA Shop からの回答

Hello Christopher, thanks for the review, and sorry to hear about your unhappy experience.
We have gone through this case and will give you a satisfying response. Please pay attention to your message, good day.

5つ星のうち5の評価

Great customer support for technical Qustions

I had some problems with the screen I ordered. Wrote the Support team and they responded quickly and competently. They asked the right questions to diagnose the problem and sent out a new one free of charge with Fedex Express shipping (Took only 4 days from China to Europe). It was no problem that the order was almost 6 months ago. I will buy again there next time.

2022年10月25日
自発的なレビュー
5つ星のうち4の評価

SUGON T3602 not working

Order No: 030820285888701421, 021705581040600741- SUGON T3602 not working and over 1 month no answers for e-mails. We sent e-mails to service(at)rewa.tech and to sales and to salesman. Still no answers.

2022年10月5日
自発的なレビュー
REWA Shop ロゴ

REWA Shop からの回答

Hi Jandre,

Thanks for reaching out, and we're sincerely apologize for any inconvenience caused.

We can see that our teammate has been in touch via Email and awaiting your response. Kindly get back to us in Email and we will surely follow up!

5つ星のうち4の評価

Patience might be needed for order updates, however, Rewa has finally contacted me to cancel my order

I have placed an order on 10th of October. After successful payment, I saw in my order details the status "order placed". This status has not changed until today.
As I needed to cancel the order, I have sent an email to Rewa on 13th of October. I did not receive any reply and the status has not changed in order details until 18th of October.

Update:
Rewa has now contacted me via WhatsApp & Email and the order was successfully cancelled.

2022年10月18日
自発的なレビュー
REWA Shop ロゴ

REWA Shop からの回答

Hello Ben, thank you for leaving us a message.
I am sorry to see that our service wasn't able to meet your expectations. It's our mistake that we haven't replied to your email in time. However, our account manager Simona has contacted you with solution we provided, please note the message in your email and WhatsApp.

5つ星のうち5の評価

Excellent staff and selection

i purchased a the laser machine from the REWA shop and i have never been so satisfied with a supplier for my repair shop, the laser machine is a delight to use not only for back glass separation but also custom engraving, machines are top quality, and everything i receive is always in working order. Staff is extremely friendly and helpful with questions long after my orders have been placed. Keep it up REWA team

-EthanOS repair shop

2022年8月19日
自発的なレビュー
5つ星のうち5の評価

The best customer service!

I ordered a laser machine a year ago. Had a small problem with the on/off switch and they Solved the problem real quick by sending me a new part. Bonnie is the best customer service ever, she keeps track with you on your business, also recommend some other inventory that they have.
Very good job.

2022年8月22日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報