After a mix up and I purchased the wrong parts for my wife's new electric mini Cooper. I contacted Staci with a view to send them back and try and get a refund. I was pleasantly surprised when with... ãã£ãšèŠã
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This is the second order Iâve placed turned up even quicker than the first order in perfect condition and looks great
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Ordered a Jaguar umbrella and am pleased with it. Sadly due date for delivery suddenly moved out a day after they told me it was coming that afternoon. But close to delivery time it moved out a da... ãã£ãšèŠã
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I ordered some Jaguar XJ rubber floor mats, after a couple of days i never heard anything. I contacted the company by email and received a quick response back stating that the mats where ordered in,... ãã£ãšèŠã
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Stratstone Shop brings together a wide range of official vehicle accessories, parts, gifts and merchandise from across our automotive prestige and exotic franchises. Discover genuine, manufacturer-approved accessories and apparel from esteemed brands such as Audi, Land Rover and Mercedes-Benz. Explore our collection of official Formula One® clothing and merchandise with items tailored to some of racings most elite drivers. Our Manufacturer Warranty and expert help allows you to purchase with complete confidence and ease, whether you are interested in front and rear car mats, roof accessories, or turbo engine oil. Stratstone represents 18 of the world's most renowned car brands across more than 100 locations in the UK. Our mission lies at the heart of the business as we strive to deliver exceptional customer experiences. That is why we are well trusted by over 100k customers nationwide.
ManufacturerâBacked Warranty for Added Peace of Mind
Every product we sell comes with the benefit of the manufacturerâs warranty â giving you confidence that your purchase is protected beyond delivery.
When you buy from us, your goods are supplied with the manufacturerâs warranty, at no extra cost. This warranty sits alongside your statutory consumer rights, so youâre protected both by law and by the manufacturer.
If an issue arises, warranty support may include repair, replacement, or a partial refund, depending on what the manufacturer considers most appropriate. Importantly, warranty work can be carried out by any UK or EEAâauthorised dealer, not just the original supplying retailer.
To ensure your warranty remains valid, products should be used in line with the supplied instructions. For items that require professional installation, incorrect fitting or normal wear and tear are not covered under the manufacturer warranty.
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Over 2,000+ Genuine Franchise Products
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Ordered a Jaguar umbrella and amâŠ
Ordered a Jaguar umbrella and am pleased with it.
Sadly due date for delivery suddenly moved out a day after they told me it was coming that afternoon. But close to delivery time it moved out a day causing inconvenience.
2026幎6æ15æ¥
Stratstone Shop ããã®åç
Hi Angus,
Thank you for your review! Our apologies for the delay with your order, but we are delighted you are pleased with your Jaguar umbrella. We look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi Lee,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Colin Manning
Excellent customer service, refund was dealt with immediately. Highly recommended.
2026幎6æ12æ¥
Stratstone Shop ããã®åç
Hi Colin,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi Abhijith,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi Craig,
Thank you for your review! We are delighted you had a great experience. We look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi Robert,
Thank you for the 5-star review! We are delighted you had a great experience and that the delivery issue was resolved. We look forward to seeing you again soon.
Kind regards,
Stratstone
Perfect âŠ..
2026幎6æ9æ¥
Stratstone Shop ããã®åç
Hi Martin,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Seamless efficient ordering andâŠ
Seamless efficient ordering and delivery of a quality product
2026幎6æ11æ¥
Stratstone Shop ããã®åç
Hi Tim,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Easy to purchase and quick deliveryâŠ
Easy to purchase and quick delivery times. Very happy with a quality product
2026幎6æ1æ¥
Stratstone Shop ããã®åç
Hi Carl,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
You put the wrong delivery address onâŠ
You put the wrong delivery address on my package. Thankfully I live in a small village and the delivery driver knew who I was and all was good.
2026幎6æ9æ¥
Stratstone Shop ããã®åç
Hi Glenn,
Thank you for your review, and weâre really sorry about the addressing error on your order. Weâre glad to hear that your delivery driver was able to recognise your details and ensure the package reached you safely. We look forward to seeing you again soon.
Kind regards,
Stratstone
Fast service great t-shirt
2026幎6æ9æ¥
Stratstone Shop ããã®åç
Hi Philip,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Fast and reliable service
Fast and reliable service. Excellent delivery time and well packed
2026幎6æ9æ¥
Stratstone Shop ããã®åç
Hi Mr Ranson,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Roof bars were in great in newâŠ
Roof bars were in great in new condition and at a great price. The packaging wasnât very good and the box was flimsy and had split open. Luckily all parts remained inside
2026幎6æ4æ¥
Stratstone Shop ããã®åç
Hi Peter,
Thank you for leaving us a review! We are pleased you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Ordered it and it arrived.
Ordered it, paid for it and it arrived! It worked perfectly.
2026幎6æ1æ¥
Stratstone Shop ããã®åç
Hi Kipper,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Very pleased with the service
Very pleased with the service, will definitely be ordering from you again
2026幎6æ1æ¥
Stratstone Shop ããã®åç
Hi Steffan,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi David,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi Richard,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi Christine,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Stratstone Shop ããã®åç
Hi Simon,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
Good quality genuine parts deliveredâŠ
Good quality genuine parts delivered quickley
2026幎5æ28æ¥
Stratstone Shop ããã®åç
Hi Stephen,
Thank you for the 5-star review! We are delighted you had a great experience and look forward to seeing you again soon.
Kind regards,
Stratstone
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