Disappointing visit
Disappointing visit, went for food on a whim and thought weâd come back here despite a few mediocre visits over the last couple of years.
Service started well, food arrived quickly, sizzling beef was warm (not sizzling). Forgot my partners main course, so the rest of the food had been bought out, so had to wait for that.
The waitress came over and apologised, explained she didnât add it to the order, (which was paid for upfront due to being sat outside). This was fine, stuff like this happens, but then asked us then to pay for the meal that missed again okay, we donât expect not to pay. But when I pointed out that the rest of the food was going cold as it was just me and my partner, she offered to âreheatâ the food. Most places would say donât worry about the meal that was missed, or we can offer a free dessert, drink. But no, nothing, but it is what it is, we didnât want to make a scene with other people around enjoying their meals.
From that point on we ended up with a different server, bearing in mind up to that point we were laughing and joking with the waitress. Obviously didnât like the fact that she made a mistake and was called out on it. When casually presenting us with another upfront bill for their mistake.
Didnât get give cutlery, waited a while but no servers were around so we ended up getting our own from their station. Saw the same waitress as we were leaving and she just blanked us. The food wasnât too bad to be fair, but safe to say as locals in Hayle we wonât be going back anytime soon and certainly wonât be recommending it when talking to friends and family etcâŠ.
This place has really gone downhill over the years and judging by other reviews we arenât the only ones that think this, really quite poor.
2025幎7æ12æ¥
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