Ordered sweets for Eid, the price was good, free and fast delivery by dpd. I highly recommend. خد٠ة ٠٠تازة ÙØ®ØµÙصا ؚعد Ø§ÙØšÙØ¹Ø Ø§ÙÙØÙ ÙØ§ÙؚسÙÙØª ÙØµÙÙØ§ ÙÙÙØ³Ù٠جدا ؚدÙ٠٠ا ØØ§Ø¬Ø© ØªØªÙØ³Ø±Ø Ø§Ø¹ØªÙØ¯ Ø¹ÙØŽØ§Ù زØÙ Ø© اÙ... ãã£ãšèŠã
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EDIT: Increased to 3 stars as the food finally arrived, nearly a month after order and 10 days after I was assured it would arrive soon. The produce is very good but customer service and comms M... ãã£ãšèŠã
Ordered online and here what happened: - delayed due to customs (after a phone call) no updates on the app actually the app mentioned it's to be delivered 1/2023 ! - stuff got delayed further this... ãã£ãšèŠã
Best ever customer care. I had to cancel an order once and they were very accommodating and super helpful. Then, next order was delivered in a wonderful way. Honestly, cannot fault them in any iss... ãã£ãšèŠã
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Late couple of days
اÙÙ ØŽØªØ±ÙØ§Øª ÙØµÙت ؚسرعة Ù Ø¬ÙØ¯Ø© ÙØ®Ø§Ù اتâŠ
اÙÙ ØŽØªØ±ÙØ§Øª ÙØµÙت ؚسرعة Ù Ø¬ÙØ¯Ø© ÙØ®Ø§Ù ات ÙÙÙØ³Ø© Ù Ø§ÙØ·Ø¹Ø§Ù ÙØ§Ù عÙÙ Ø¬ÙØ¯Ø© عاÙÙØ©
Great customer service
Delayed order again
Shouldâve received my order 3 days ago and also no replay to emails or messages!!
It was so nice of you to called meâŠ
It was so nice of you to call me regarding my order before despatching.
The packet arrived safely. Only the box of the dates was slightly broken but the dates are intact. Anyway thank you so much.
Kind regards
Mrs Moody
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Ordered an item on the 19/01/2024 andâŠ
Ordered an item on the 19/01/2024 and as of 01/02/2024 I havent recieved my order
My order was scheduled for the 18th ofâŠ
My order was scheduled for the 18th of january, and still didnât come in, the application doesnât show any progress, receipt doesnât include shipping fees
Excellent food and service
It's very good and very quick service and very good quality of food thank you shop & shine
I have made this order on the 6/1/24âŠ
I have made this order on the 6/1/24 you took the payment the same day. Today is 12/1/24 and I still havenât got my order as a matter of fact it has not been received by your Courrier yet. Could you be courteous enough to let me know when to expect delivery please.
Would have liked to know the shippingâŠ
Would have liked to know the shipping costs before paying!
Great products & customer service
They do the best for their customers and they provide excellent customer service. Great products and great customer service.
Packing was not good
Order wasn't delivered
Unfortunately my order which was placed on the 8th of November hasn't arrived yet. I chose a delivery date, a week after ordering. That day have come and gone with no signs of my order. After contacting them....asking for my order to be delivered on a Wednesday, I was assured that would be the case, it was attempted to be delivered on Thursday and Friday. The days I was at work during. After contacting the courier by text messages during that , no effort was made by the courier to listen. The order was returned to shop and shine. After speaking with Ahmed for more than once, and being reassured it will be sent on 2 different dates, nothing has happened. I have emailed him, tried to call him since last week, no response at all. I have asked for a refund. This is a very disappointing shopping experience.
So upset and really disappointed
Why when I try to contact you no answer?! I suppose to receive my delivery today which is what I paid for and till now haven't received any response from you or even heard about the order?! ð
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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