I ordered a ECO solid state relay and a E60 gasket. I was told it would take a FEW MONTHS for delivery several days later after I asked for delivery schedule. I asked for full refund and they only ref... もっと見る
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Purchased a brand new commercial coffee machine a year and half ago. On installation there was a faulty piece that had to be replaced. After 2/3 months we experienced issue. Asked for repair under gua... もっと見る
Second time using shopcoffee over the past two years for an espresso machine and two grinders. Both times dispatch of orders were quick and I received them in perfect condition. Prices are also compet... もっと見る
企業が回答しました
Perfect service, fast delivery and great packaging. I've purchased quite a bit from shop coffee now, they're absolutely spot on, great supplier. When you're buying home barista gear, it's not cheap,... もっと見る
企業が回答しました
企業情報
shopcoffee.co.uk について
当該企業による記述
About us
Shop Coffee is an all-in-one supplier for Coffee Shops, Cafés, Restaurants, Takeaways, Hotels, Offices and even home coffee-lovers!
Supplying to businesses and home users. So whether you need a commercial coffee machine or some cool brewing equipment and fresh single origin coffee – we have it all!
About you
Embrace your inner Barista! We love coffee and I'm sure you do too, that's why we've got such a huge range of products, there's something for everybody.
Whether you're already setup or a beginner, our team are here to help you choose the right setup, supplies & coffee beans!
Take our Fun Quiz
Why not take our quick and fun coffee quiz?, test your knowledge on coffee, where it comes from and it's properties: Take the quiz!
Know what you're looking for?
Visit the relevant categories listed below:
Coffee
A range of coffee beans, ground coffee, pods, green unroasted coffee beans, sacks and bags.
Machines for Home/Office
Espresso, Pod, Bean to Cup and Filter Coffee Machines for Home ..oh and Grinders etc..!
Machines for Business
From espresso machines to blenders. This list is too long, but you get the idea!
Brewing Gear
Aeropress, Kettles and so much more.
Barista Tools
Exactly what you're thinking multiplied by 99, a barista's heaven, we've got it all!
Disposables
Biodegradable paper cups, stirrers, carriers...
Cafe/Home Supplies
Oat milk, tea, sugar, syrups, toppings, sauces, biscuits, wafers, reusable cups, tableware, (deep breath)... chai, hot chocolate, stickers, stamps, dog treats and more!
Cleaning & Filtration
Powders, Tablets, Water Filtration, Tools, Pitcher Rinsers, Hoses & Fittings & PPE.
Spares & Parts
From O-rings and washers to filters and motors!
Special Offers
Hand-picked deals you probably dream about!
Gifts & Packages
Great for gifts, but also a good package makes shopping easier, we've selected products, bundled them and added discount.. pretty sure that was what we were told to do in the brief..
連絡先
135 Cambridge Road, CB24 6AT, Cambridge, 英国
- 01223 904908
- shop@shopcoffee.co.uk
- shopcoffee.co.uk
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Fast reliable service
Fast reliable service. Excellent coffee!!, we get complimented on a daily basis.
2022年7月4日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Wonderful coffee quality and selection
Wonderful quality and selection of coffee and very speedy delivery every time.
2022年7月4日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Always pleased with good quality…
Always pleased with good quality products and fast efficient service.
2022年7月2日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Super quick delivery and great product.
2022年6月11日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Thanks for your advice and prompt…
Thanks for your advice and prompt service. Would definitely recommend and will be using again.
2022年6月7日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
shopcoffee.co.uk からの回答
Thank you for your kind review :)
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Lovely place for brewing needs
The website was very easy to find what I was after and they had what I needed. Nice easy checkout and my parcel was delivered quickly and in one piece. Would recommend to others.
2022年6月4日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Very professional and fantastic service…
Very professional and fantastic service
Well dan 🫵🏻
2022年6月2日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
shopcoffee.co.uk からの回答
Thank you for your kind review :)
Satisfied customer!
As a new customer, I am very happy with the quality of product, fast delivery and professionalism of customer services!
Well done, keep up the good work!
2022年5月31日
shopcoffee.co.uk からの回答
Thank you for your kind review :)
The motta tamper I was sold had a poor…
The motta tamper I was sold had a poor quality handle
2022年5月31日
shopcoffee.co.uk からの回答
Hi,
Thanks for sharing your review.
I can see this is related to the product and not our service. However, we are always here to help.
You are welcome to return anything you are not satisfied with as per our returns policy within 28 days of ordering, as long as it is sent back in the same resellable condition as it was when you received it - just fill in a returns form :).
Thanks.
Truly excellent customer service
Truly excellent customer service. I purchased a Linea Mini and they could not have been more helpful.
Roland in particular went the extra mile to resolve a few problems (caused by myself), he ensured I was well informed throughout. Would highly recommend!
2022年5月11日
自発的なレビュー
Excellent service and highly…
Excellent service and highly recommended. Well packaged and fast delivery. Many thanks.
2022年5月10日
Let down twice by these guys
Let down twice by these guys, over £2k spent and their reply to their issues is 'we don't care, we will just refund you'.
Don't order anything from here
2022年5月9日
shopcoffee.co.uk からの回答
Thank you for your review, was expected after you swore down the phone and threatened us.
Customer asked for an update on their order and demanded an instantaneous response. Which unfortunately wasn't possible until we heard back from the delivery company.
An update was emailed to the customer within 2-3 hours, between which the customer called several times threatening our staff and telling the person they initially spoke to, to man-up and come to the phone. Upsetting our staff.
The order is due to be delivered in 2 working days. But unfortunately the customer was too impatient to await news of the order update.
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