Dolcessa レビュー 57

I recently placed an order with Dolcessa and accidentally purchased two of the same swimsuit. Before my order shipped, their team reached out to confirm whether it was intentional. It was completely my mistake, and thanks to their attention to detail, they saved me money and spared me the hassle of having to process a return. This isn't my first purchase from them, and once again, they exceeded my expectations. Their swimsuits are beautiful, high quality, and fit wonderfully, but what truly sets them apart is their exceptional customer service. Thank you Jazper for calling and messaging me before the order shipped, you are very appreciated!!! It's rare to find a company that cares enough to catch a customer's mistake and proactively help! I couldn't be more impressed and will absolutely continue shopping with them. Highly recommend!

I could not be more pleased! Everything from the variety of items, to the quality and the ease of navigation the website, down to the customer service, shout out to Jazper who went above and beyond to help me with my exchange. I am so happy that I found them. They have exceeded expectations on all fronts. Truly exceptional brand!

Jazper was a fantastic help in finding me an alternative to an item that was out of stock. She also helped me get a discount applied. On top of that the quality of their swimsuits is amazing and the styles are elegant and original. I will definitely purchase again.

Fantastic customer service resolving a sizing issue. Jazper was so helpful and understanding when I made a mistake and got the wrong size top for my wife. My wife LOVES the high quality of these bikinis as well as their fantastic look! Definitely recommend!!

Not only is Dolcessa rate 5 stars in quality and style but, their customer service and attention to detail is a ten star! Jazper went above and beyond to help me have the perfect look for my trip to Bora Bora! He searched for the correct size (originally out of stock), updated the order and made sure everything was ready to be delivered by my deadline! Jazper also has excellent communication skills! He answered my questions and kept me updated on the order and delivery details. I’m so grateful for his friendly, positive can-do attitude and attention to detail and professionalism!!!
Thank you!
Lisa Ghilotti

I had an order mishap and they were so helpful! I have purchased 3 swimsuits from dolcessa and they are all beautiful. Thanks Jazper for all of your assistance! Quick to reply, handled all questions, and truly awesome!

Jazper provides the type of customer service that will make you a life long subscriber on the first try. My wife’s super tiny waste and curves that you need rails to handle make finding her size (especially remotely) difficult to say the least. Jasper made the process seamless. 🙏🏽

Jazper was great! very knowledgeable and helpful with picking out my bikini! Their bikinis are well designed and very beautiful!

I really love this website! Already got one swimsuit last year, best quality and worth speding that money!
and Im glad I sent an email regarding missing size for the one swimsuit i wanted.. Jazper helped me so I could get another one!
Always the best!

My wife loves these suits. She has several. The latest order the size seemed a little off so I started an exchange. Jazper, the customer service rep, received the return FedEx receipt I sent with a short cover email telling the the need for the exchange item was a gift to my wife and time sensitive. Jazper gave excellent service and sent the replacement items immediately ensuring their arrival before the deadline. That was great customer service.

Jazper was such a big help in finding my size and show me the sales that you guys having going on beautiful selection of swimwear and party wear thank you for my new swimwear! 🥰

Jazper was great! Helped us find exactly what we were looking for at a awesome deal!

Jasper was fabulous and very great experience! Love the quality!

Jazper is so fun and helpful! I’m so happy with my purchases.

The CUSTOMER SERVICE especially from JAZPER is truly extraordinary!!! As a private flight attendant, this is the level of service is expected from me on every trip and it is so rare to find it delivered to everyday people, like myself. THANK YOU, Jazper and the Dolcessa Team, for making a beautiful product AND going above & beyond to help me find the right sizing match my daughter’s birthday gifts! I know your suits are going to look gorgeous on her!

Life saver. Jazper was incredible and made my entire birthday!! Thank you!!

I have to take a moment to give a huge shoutout to Dolcessa for going above and beyond in the best way possible.

I ordered a few bathing suits for our Miami trip, and unfortunately, my original package was delayed and wasn’t going to arrive before we left. I reached out, a little stressed, and the way they handled it was incredible.

Jazper and the entire Dolcessa team didn’t hesitate—they immediately sent a second package directly to my hotel in Miami to make sure I had everything I needed for my vacation. Who does that anymore?!

Not only are their suits absolutely gorgeous, but their customer service is next level. It’s rare to find a company that truly cares about their customers like this.

Because of them, I was able to fully enjoy my trip without missing a beat—and I felt amazing in every piece I wore. 💕

I’m beyond grateful and will 100% be a lifelong customer. Thank you, Jazper and the Dolcessa team, for making this experience so special!

Excellent customer service by Jazper! Was easy to get someone on the phone. Beautiful, high quality handmade swimwear pieces.

The cutest swim suits ever & Jazper was literally amazing he helped me pick the most flattering bikinis

Girls are amazing Emmy and Elaina have great customer service